Top 5 iPhone WIFI Not Working Problems and How To Fix Them- Dr.Fone

Top 5 iPhone WIFI Not Working Problems and How To Fix Them

Jan 07, 2021 • Filed to: Fix iOS Mobile Device Issues • Proven solutions


Well, consider yourself lucky if you can access the internet on your iPhone because many users have started complaining about iPhone Wi-Fi problems. Wi-Fi not working, Wi-Fi keeps dropping, no network coverage, etc are some of the issues while trying to connect to a Wi-Fi network. iPhone Wi-Fi problem is very annoying because the internet is needed for almost all activities, such as video calls, instant messaging, e-mailing, gaming, software/App update, and much more.

There are many errors like iPhone Wi-Fi not working, which leaves users clueless because they occur randomly. One moment you are using the internet, and the next moment you see a typical iPhone Wi-Fi problem.

So, today, we have listed the top 5 and the most commonly talked about Wi-Fi, not working problems, and their remedies.


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Part 1: iPhone connects to Wi-Fi but no internet

Sometimes, the iPhone connects to Wi-Fi, but you cannot access the web or use the internet for any other purpose. This is a strange situation because Wi-Fi is turned on in “Settings”, iPhone is joined to a network, and you can see the Wi-Fi icon at the top of the screen, but when you try to access the Internet, you get no results.

To fix this iPhone Wi-Fi problem, just switch your Wi-Fi router off for 10 minutes. In the meantime, forget the network you were connected to by visiting “Settings” >“Wi-Fi” >“ network name” > Information Icon and finally tapping on “Forget this network”.

wifi not working on iphone-forget this network

Now restart your router and find the network’s name on your iPhone under the “Wi-Fi” option in “Settings”. Once done, connect to the network by typing in the password again and tapping “Join”.

wifi not working on iphone-join wifi network

You can also fix this problem by resetting your network settings, and this technique is very helpful and can be used to solve other iPhone Wi-Fi problems also.

To start with, visit “Settings” on your iPhone and select “General”, then “Reset” and tap on “Reset Network Settings” as shown below.

wifi not working on iphone-reset network settings

Resetting the network will erase all saved passwords and networks, so you must once again try and connect to a network of your choice.

Try opening the browser now, and hopefully, the problem won't persist.

Part 2: iPhone Wi-Fi greyed out

Usually, you will experience this iPhone Wi-Fi not working problem when your Wi-Fi button in “Settings” is gray as shown in the screenshot above. In short, it will be inactive. To be stuck in such a situation is very frustrating, especially when you don't even have cellular data and want to immediately access Wi-Fi. This error may appear to be a software issue and tricky to deal with. However, there are few things you can try to combat such a situation to turn on Wi-Fi on your iPhone.

wifi not working on iphone-iphone wifi greyed out

Start by making sure you are using the latest version of iOS. If not, download the update as soon as possible.

To check software updates, simply go to “Settings”, select “General” from the options that appear, and tap on  “Software Update”.

wifi not working on iphone-ios update

If there is an update available as shown above, install it right away.

Secondly, consider resetting your network settings as explained above in Part 1 of this article. It is a simple step-by-step process and does not take much of your time. It resets all networks and their passwords and will require you to manually feed them once again.

Part 3: iPhone Wi-Fi keeps disconnecting

Another iPhone Wi-Fi problem is that it keeps disconnecting at random intervals. This is an irritating Wi-Fi not working on the iPhone problem as it keeps disrupting internet access. You might be using Wi-Fi on your device only to find out that it suddenly disconnects.

To fix this iPhone Wi-Fi not working problem and use uninterrupted internet on the iPhone, follow the few steps as explained below:

First, make sure your iPhone is in the Wi-Fi’s range as every router has its specific range to which it caters.

Second, check with other devices too. If the same problem persists on your laptop, etc then you might need to contact your service provider.

Third, you can also visit “Settings” >“Wi-Fi” >“ network name” > Information Icon and finally tap on “Forget this Network” and rejoin it after a few minutes.

wifi not working on iphone-forget this network

Fourth, renew the lease on the iPhone by visiting “Settings” then tapping on “Wi-Fi” and selecting your network. Then, tap on “i” and hit “Renew Lease”.

wifi not working on iphone-renew lease

Finally, you can try to reset your network settings as explained earlier, which is a one-stop solution to fix all types of iPhone Wi-Fi, not working problems.

Part 4: iPhone can't find Wi-Fi

Amongst all iPhone Wi-Fi problems, iPhone can't find Wi-Fi is the most peculiar one. When your iPhone cannot locate or identify a particular network, there is not much you can do to make it join that network. However, even this iPhone Wi-Fi problem can be fixed. Here is what you can try when you are unable to see your network’s name on the list when you visit “Settings” >“Wi-Fi” :

First, go near the Wi-Fi router and wait for the signals to get detected by your iPhone. If by any chance, the network does not get detected, you might try to connect to a “Hidden Network”.

To do that, visit “Settings” on your iPhone. Then select “Wi-Fi” and choose “Other” from below the network names appearing before you.

wifi not working on iphone-iphone wifi settings

Now feed in the name of your network, choose its security type, enter its password, and finally hit “Join”. The screenshots below will be helpful for you.

wifi not working on iphone-join new wifi

Lastly, you may also reset network settings and see if that helps.

If nothing solves the issue, there might be something wrong with your Wi-Fi antenna due to dirt, moisture, etc., and it will need to be replaced.

Part 5: iPhone not connecting to Wi-Fi

There are many iPhone Wi-Fi problems, and the one that occurs most frequently is iPhone not connecting to Wi-Fi. When you experience this error, you will notice that the Wi-Fi option toggles back when you try to turn it on. Also, if the Wi-Fi button stays on and you try to join a network, the iPhone won't connect to it. It will only make an unsuccessful attempt to connect to Wi-Fi.

To solve this problem, please refer to the following links to the iPhone Not Connecting to WiFi.

I hope the above links are helpful, and you can connect to Wi-Fi without any glitches.

In all situations mentioned and talked about in this article, there is no need for you to panic or run to a technician immediately. iPhone Wi-Fi problems can be tackled by you with ease only if you analyze and identify the error correction and adopt suitable measures to fix it. Do not hesitate to try the tips given above to solve iPhone Wi-Fi not working issues and feel free to suggest them to your near and dear ones facing similar problems.

Alice MJ

staff Editor

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