How to Recover Data from Broken iPhone (iPhone XR/XS Included)

Dropped your iPhone XS or another iPhone model heavily on the floor, from the stair or on other hard objects? Anything might happen. Your iPhone is still in a perfect condition if you're lucky enough. Or worse, it has a cracked screen. Even the worst, you need to change a new one.

Part 1. Dropped and Broken Your iPhone: 1st Thing to Do

It depends on the extent of the drop. Whenver your iPhone is broken, the first thing you need to do is to get your iPhone have a check first. Don't do it by yourself if there is a serious damage. Bring it to Apple Store or other professional stores and listen to what they will say. Then you can determine how to repair your broken iPhone.

Just remember. If you're not so professional, your iPhone could be damaged further due to improper operations.

Part 2. What's Next? Backup Your Data from iPhone!

When your iPhone needs restoring, don't forget to backup data on your broken iPhone first. Once it's restored, you can never get back the data on it, but only from the previous iTunes or iCloud backup (if you have one). Hence, as long as there is such a condition that you still can use iTunes/iCloud to backup your dropped iPhone, just do it immediately.

What if you can't use iTunes or iCloud to backup your iPhone XR, iPhone XS (Max), or any other iPhone model, or you just don't want to use either of the tools?

Then you need to use a professional third-party tool like dr.fone - Backup & Restore (iOS), which allows you to directly scan your iPhone and selectively backup the data out of your iPhone.

dr.fone - Backup & Restore (iOS)

Backup & Restore iOS Data Turns Flexible.

  • One click to backup the whole iOS device to your computer.
  • Allow to preview and restore any item from the backup to a device.
  • Export what you want from the backup to your computer.
  • No data loss on devices during the restore.
  • Supports iPhone XR/XS/8(Plus), iPhone 7(Plus), iPhone6s(Plus), iPhone SE and the latest iOS version fully!
Available on: Windows Mac
3981454 people have downloaded it

All you need to do is 3 steps:

Step 1. Connect your iPhone XS or another iPhone model to the computer, and run the program. Select "Backup & Restore".

recover data from dropped iphone

Step 2. After your iPhone is connected successfully, dr.fone will detect your iPhone automatically. Then click on Backup.

recover data from broken iphone

Select what file types to backup. Then click on “Backup”

recover data from broken iphone

Step 3. The whole backup process will take some minutes, depending on the data amount on your iPhone.

retrieve data on broken iphone

The whole process of backing up your iPhone is illustrated in this video.

How to Fix Broken iPhone to Normal

If your iPhone XR, iPhone XS (Max), or any other iPhone model was broken in iOS system, you can use the feature of dr.fone - Repair to get it repaired. It's really a piece of cake to do fix a lot of iOS system issues by yourself.

dr.fone - Repair

Fix iPhone system error without data loss.

Available on: Windows Mac
3981454 people have downloaded it

Follow the steps below to have a try first.

Step 1. Choose "Repair" from dr.fone. Then you will see the following window. Click "Start"

fix broken iphone to save data

Step 2. The program will detect your broken iPhone automatically here. Confirm the information and then boot the phone in DFU mode.

fix broken iphone to recover data

Once the iPhone is in DFU mode, dr.fone will begin downloading the firmware

fix broken iphone to recover data

When the download is complete, you don't need to do anything else. The program will continue to repair your broken iPhone. Just wait until the whole process is done.

recover the system of broken iphone

When you see the window below. You broken iPhone has been successfully repaired. Restart and use it.

system of broken iphone recovered completely

Watch this video tutorial to understand how to repair your broken iPhone in detail.

Part 4. iPhone Totally Broken? Recover Data from Broken iPhone!

Unfortunately, the professional technician declares that your iPhone XR, iPhone XS (Max), or any other iPhone model is completed destroyed. There is no way to repair it, or the repair fee is enough for you to purchase a new one.

What can you do now? You still can choose to get it recycled by Apple or sell it to some local repair store for some money. Then you need to get yourself a new phone. No matter it's an iPhone again or other phones, don't forget your data in the iTunes or iCloud backup. You still can get them back.

How? Since Apple doesn't allow you to preview and get data out of the iTunes and iCloud backups, you can use a professional iPhone recovery software to get them extracted from iTunes and iCloud. dr.fone - Recover (iOS) is such a tool. Just download the trial version above to have a try for free now.

dr.fone - Recover (iOS)

Best tool to recover data from broken iPhone!

  • Recover all data directly from iPhone, iTunes and iCloud backups.
  • Retrieve contacts including numbers, names, emails, job titles, companies, etc.
  • Supports iPhone XS/XR, iPhone 8, iPhone 7(Plus), iPhone6s(Plus), iPhone SE and the latest iOS fully!
  • Recover data lost due to deletion, device loss, jailbreak, iOS update,etc.
  • Selectively preview and recover any data you want.
Available on: Windows Mac
3981454 people have downloaded it

1. Recover Data on Broken iPhone from iTunes Backup

Step 1. Choose the backup and extract it.

Launch the program on your computer once you've installed it. Then go to "Recover". Connect your broken iPhone and select "Recover from iTunes Backup File". There, you can see all existing iTunes backup files on your computer.

You can choose any of them to extract. Just choose one and click on the "Start Scan" button. The program will begin scanning and extracting the backup file.

recover broken iphone data from itunes backup

Step 2. Preview and recover whatever you want from the backup

When the scan stops (it would be in a few seconds), you can now preview all data in the backup one by one, such as photos, messages, contacts, notes, call log, and more. While previewing, you can tick any item you want and get them all back with one click on "Recover to Computer" at last.

recover broken iphone data

Video guide: how to recover the data of broken iPhone from iTunes backup

2. Recover Broken iPhone Data from iCloud Backup

Step 1. Download and extract the iCloud backup.

Switch to the option of "Recover from iCloud Backup File". Then you can sign in your iCloud account by inputting the Apple ID and the password. Once you've entered, you can see all backup files in your iCloud. Choose one and download it with one click. After that, you can continue extracting it.

recover broken iphone data

Step 2. Preview and recover data on your broken iPhone via iCloud backup

The downloading and extracting process will take you a while. Wait and relax yourself for a moment. Once it stops, you can preview all data in your iCloud backup file like photos, contacts, messages, calendars, and more. You can recover any of them as you wish.

how to retrieve broken iphone data

Video guide: how to recover broken-iPhone data from iCloud backup

They're downloading

dr.fone - Recover (iOS)

dr.fone - Recover (iOS)

Recover deleted data from iOS devices, iTunes and iCloud backup files.

dr.fone - Backup&Restore (iOS)

dr.fone - Backup&Restore (iOS)

Backup data on your iOS devices easily and restore backup files selectively to any device.

Wondershare Editor

Oct 31,2018 16:38 pm / Posted by Selena Lee to iPhone Recovery

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