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Comprehensive Ways to View Files from Broken Phone Screen on Computer

Alice MJ

Apr 07, 2023 • Filed to: Data Recovery Solutions • Proven solutions

In the time we live in, almost everyone around us has their own smartphone. The screen-to-body ratio of modern-day smartphones is so low that they look like a slab of glass, which makes them more prone to slipping and breaking. Most of us has been in the ‘My Phone broken’ situation where our glossy phone slips out of our hand and falls, eventually breaking the screen.

One thing we can do to prevent that from happening is by protecting the smartphone with screen protectors and back covers as they reduce the risk of breaking the phone by a large percentage. But what if it is already broken and we need to transfer or access the data, but the screen doesn't work? We are going to explain methods on how to recover data from an Android or IOS phone with a broken screen and how to view the phone screen on a computer.

Part 1: Free Ways to Access my Broken Phone Screen on my Computer?

Method 1: Accessing Broken Smartphone via OTG:

This is one of the methods of Android broken screen data recovery. This method is very effective if the display of the broken smartphone is totally unresponsive. You can use an OTG to control your smartphone with a mouse.

All you need to do is to plug the OTG device into the broken smartphone and then plug in the mouse to the smartphone using the OTG. Now you have a cursor on your smartphone that you can use to control and access the smartphone.

  • Have to buy a physical OTG device and a mouse.
  • Does not work on an iPhone.
    otg devices
Method 2: Recovering Data via Cloud Backup

This method is a great option if the smartphone is completely unresponsive. You can easily access the data if you have a backup made. On an Android phone, you can easily retrieve the data by simply logging in to the backup Google account on your PC or another Android device. Whereas, on an iPhone, you can access the data from the iCloud account.

  • Cloud storage can be costly
  • Time-consuming to make a back-up
    recovering data from icloud
Method 3: Recovering Data using the iTunes

Another effective and free method to retrieve data from an iPhone is by using iTunes. This is one of the simplest ways to access the data from connecting the damaged iPhone to iTunes on your computer. All you need is a USB lightning cable to connect the broken iPhone to the laptop, and you can simply retrieve the data from the broken iPhone.

  • Need a computer to retrieve data using iPhone.
  • Works only on an Android device.
    restoring backup from itunes

Part 2: Safe way view files from broken phone screen on PC

Now the above-given methods are simple, but some of them have their own restrictions that can make it difficult for you to retrieve data. Now we are going to explain a lot simpler and safer method to view files from a broken screen on the PC. For this method, we are going to use an application called Wondershare Dr.Fone

It is a very useful all-in-one app that allows you to perform debugging and recovery tasks. For this part, we are going to use the Dr.Fone Data Recovery option to recover the data from the damaged phone, either android or IOS. Now we are going to give you a detailed guide on how to use the Dr.Fone - Data Recovery (iOS)

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Dr.Fone - Data Recovery (iOS)

Best alternative to Recuva to recover from any iOS devices

  • Designed with the technology of recovering files from iTunes, iCloud or phone directly.
  • Capable of recovering data in serious scenarios like device damaging, system crash or accidental deletion of files.
  • Fully supports all the popular forms of iOS devices such as iPhone XS, iPad Air 2, iPod, iPad etc.
  • Provision of exporting the files recovered from Dr.Fone - Data Recovery (iOS) to your computer easily.
  • Users can speedily recover selective data types without having to load the entire chunk of data altogether.
Available on: Windows Mac
3,678,133 people have downloaded it

Step 1: First of all, download and install Wondershare Dr.Fone on your Computer. Now open the program and simply select the Data Recovery option.

drfone home

Step 2: You have to simply connect your smartphone device to your PC. Now select the 'Recover IOS Data' if the broken smartphone is an IOS device, whereas selecting the 'Recover Android Data' if the smartphone is an Android device.

ios recover iphone

Step 3: Now, on the extreme left side of the current screen, select the 'Recover from Broken Phone' if the smartphone is damaged or broken. Then simply select all the relevant files or click on the ‘Select all’ option.

android recover device

Step 4: After that, Dr.Fone - Data Recovery (iOS) will ask you to select one of the given issues with your phone. So in your case, simply click on the 'Black/Broken Screen.'

broken android data recovery

Step 5: Now, simply select the device name and the exact model of the smartphone.

broken android data recovery

Step 6: In this window, you will be given a step-by-step guide; follow it to enter the 'Download Mode' of your specific smartphone.

broken android data recovery

Step 7: Wondershare Dr.Fone will now start downloading the data from your smartphone device.

broken android data recovery

Step 8: Now, after the Wondershare Dr.Fone is done scanning and analyzing the data, all of the selected data will be visible on the screen. Now simply click on the ‘Recover to Computer’ from the bottom right corner after selecting the desired files.

broken android data recovery

Part 3: How Can I Screen Mirror my Phone if the Screen is Broken?

Another way to access a phone with a broken screen is by mirroring the screen to your PC if the screen is unresponsive or you cannot see some parts of the screen. For that purpose, you can use the MirrorGo feature of the Wondershare Dr.Fone. MirrorGo is an amazing tool that allows you to mirror your smartphone screen to your PC, and you can control the smartphone from the mouse.

You can use the MirrorGo feature to control broken screen phones from a PC. It is an easy-to-use non-tech-savvy app that needs no prior knowledge. Now we are going to give you a detailed guide on how to use the Wondershare Dr.Fone’s MirrorGo feature.

Step 1: For IOS:

The first step is to make sure that both the iPhone and the computer are connected to the same internet connection.

For Android:

Connect the smartphone device to the computer and simply run the MirrorGo on the Wondershare Dr.Fone. Now go to the USB settings and make sure that the ‘Transfer File’ option is enabled.

connect android phone to pc
Step 2: For IOS:

Have Wondershare Dr.Fone launched on the PC and on the iPhone, slide down the control center and select ‘MirrorGo’ from the ‘Screen Mirroring’ option. Reconnect to the Wi-Fi if you can’t find the MirrorGo.

connect iphone to computer via airplay
For Android:

Go to the “Developer options." To enable the developer options, go to “About Phone” and click on the build number for 7 seven times. Now go to the “Developer options” and enable USB debugging.

connect iphone to computer via airplay
Step 3: For IOS:

After you select the ‘MirrorGo' from the 'Screen Mirroring,' your iPhone screen will start mirroring on your PC.

mirror iphone to pc
For Android:

Now open the ‘MirrorGo’ option on Wondershare Dr.Fone, and the broken Android phone will start mirroring on the screen.

control android phone from pc

Part 4: How can I transfer files from a broken phone to my computer?

In this part, we will learn how to access a phone with a broken screen through 'Data Transfer.' Now, if the smartphone is so damaged that the smartphone is completely unresponsive, you can use the Wondershare Dr.Fone Data Transfer feature. It allows you to export or import your data from your smartphone to your PC. You can easily recover the data from a damaged phone, or you can simply make a backup of the data if your phone is running out of memory.

You can also directly transfer data from one smartphone to another. It is compatible with almost all of the versions of Android and IOS. Now here is a detailed guide on how to use it.

Step 1: The first step is to make sure that you have Wondershare Dr.Fone is installed on your computer and once it is installed, launch the Wondershare Dr.Fone on your PC. Once it is launched, click on the 'Phone Manager.'

Now the simply connect your IOS or Android smartphone device to your computer. After your phone is plugged into your PC, it will appear on the main screen. On the right of the main screen, select 'Transfer Device Photos to PC.'

android transfer

Step 2: The smartphone’s data will now appear on the screen. Now simply navigate through all the data and media files and select the desired photos and files. You can also select the whole folder, which makes it time-efficient.

android transfer

Step 3: After selecting the desired files from the smartphone to transfer, all you need to do is to click on the ‘Export’ button on the top bar. After you click on it, a drop-down menu will appear, select ‘Export to PC’ from that drop-down menu and then enter the desired location where the data will be saved on your PC. Now simply click ok, and it will start transferring the data.

android transfer


This article simply provides multiple solutions to access or retrieve data from a broken smartphone using Wondershare Dr.Fone. It provides multiple features like MirrorGo, Data Transfer, Data Recovery Data Recovery, etc., that make it easier to control Android from a PC with a broken screen. This guide can be useful for the customer before using the Wondershare Dr.Fone for the first time.

Alice MJ

staff Editor

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