drfone logo
Dr.Fone App

Manage your phone, unlock screens, recover data, transfer files, and more.

Cannot Recognize iPod on iTunes? Solve With the Right Methods

Daisy Raines

Jul 12, 2024 • Filed to: Manage Device Data • Proven solutions

Do you own an old iPod and want to transfer some content off of it to preserve or recover it? Is it some old memory that you have of your friends? Although you try connecting it to your computer, you might utterly fail. If this is the case, you will have to look for something substantial. You must realize the issues if iPod is not showing up in iTunes.

To find out why it happens and how it can be resolved, look into the details presented in the article. The article covers all important remedies you can try on your iPod to help it get recognized by the computer or iTunes. Let's go through these remedies to know more about computers and iTunes not recognizing iPods.

ipod featured image

Part 1: Realizing the Reasons Why iPod Is Not Recognized By Computer or iTunes

There are some potential reasons why this issue occurs with your iPod. As you have to transfer media files from your iPod to the computer, it is pretty important for you to understand why the issue occurs with the devices. We have outlined some potential reasons briefly below to help you out in getting your old iPod recognized:

  • You did not configure iPod and iTunes correctly.
  • There might be a potential glitch in the iPod, preventing it from connecting properly with the computer or iTunes.
  • You might not have updated your iPod or the assorted devices, failing to connect appropriately.
  • The USB cable you use to connect the iPod to the computer might be damaged or not attached properly.

Part 2: Solutions to iPod Not Recognizing or Connecting to Computer or iTunes

We have marked down some impressive solutions that you can try to resolve the issue with your iPod. Discover these solutions to learn more about resolving problems with iPods not recognized by iTunes.

Method 1: Set Up iPod as a Hard Disk in iTunes on a PC

By defining your iPod as a hard disk, you can set it up on iTunes. Usually, it is not recognized if the iPod is not rendered as a hard disk. However, some conditions change the dynamics of shifting the iPod to a hard disk in iTunes. For that, you can consider opting for the following techniques as per the conditions:

By iTunes

Step 1: Start by connecting the iPod to the computer and lead to iTunes installed on your Windows computer. Select "Devices" on the top-left of the screen and continue to the "Summary."

Step 2: Enable the "Use as Disk" feature from the available options and tap "Apply." If the checkbox is dimmed, your iPod can be used as a hard drive.

activate the enable disk use option

By Model

  • iPod Nano (6th/7th Generation): Press and hold the "Power" button and "Home" button for the 7th Generation or the "Volume Down" button for 6th Generation devices. As the Apple logo appears, press and hold the Volume buttons simultaneously until the device enters "Disk Mode."
  • iPod Classic: Such devices of the 5th Generation or earlier do not require or support "Disk Mode."

By Type

  • iPod with Click Wheel: You must turn the "Lock" switch on and off and press the "Main Menu" and "Select" buttons until the Apple logo appears. Release them and hold the "Select" and "Play" buttons until the device enters "Disk Mode."
  • iPod with Touch Wheel or Scroll Wheel: Toggle the "Lock" switch, and press the "Menu" and "Select" buttons until the Apple logo appears. Release and hold the "Previous" and "Next" buttons to enter "Disk Mode."

Method 2: Check the USB Cable Connection

There is a chance that the lightning cable or USB cable used for connecting with the computer is not appropriate. You should check the USB cable or connection between the computer and the iPod. If it is damaged or not attached, change or connect it properly. In other cases, check if it is not fully connected. If this is the case, you might be unable to connect your iPod to a computer or iTunes.

Method 3: Make Sure the iPod is Charged

Your iPod won't be recognized by the computer or iTunes if it is not charged. Discharged devices do not return electric signals properly in several instances, which is why iTunes does not recognize the iPod. Initially, ensure that the iPod is put on charging under a proper source. Once it starts charging properly, you can manage your media files once the iPod is charged up to a decent mark.

check the ipod charging

Method 4: Normal Restart your iPod

Regardless of the provided methods, if the issue does not resolve, it is best to restart the iPod. Usually, this is a helpful process if you own an iPod Touch. This will restart all device services and cast out all temporary bugs. The best case scenario to restart your iPod Touch is to follow the steps guided below for the successful execution of the process:

Step 1: Press and hold your iPod Touch's "Top" button until the slider appears on the screen.

Step 2: Drag to turn off the iPod Touch and wait for a few seconds. After this, press and hold the "Top" button to restart the iPod.

restart your ipod

Method 5: Update Software on All Devices

Outdated software can also cause glitches and issues in such conditions. You must update the operating system and software that are used on iPod and the computer, likewise. We have provided the methods to update your iPod, computer, and iTunes. If the problem involves updating the software, this will surely turn out to help resolve the computer and iTunes not recognizing iPod:

For iPod (For iPod Touch)

Step 1: To update your iPod Touch, you need to access the "Settings" of your device and continue to the "General" tab.

Step 2: Look for the "Software Update" option in the list and continue to the next window. The device will search for updates and will display them if available. Select the "Download and Install" button to update the iOS.

access software update option

For Computer

Step 1: Open the "Settings" of your Windows computer using the "Windows + I" shortcut key. As it opens, look for the "Update & Security" option in the list to continue next.

select the update and security option

Step 2: As you find yourselves in the "Windows Update" section, see if any updates are available. If there are updates, click the "Download and Install" button to continue.

tap on the download and install option

For iTunes

Step 1: To update your iTunes to the latest version, launch it on your Windows computer and look for the "Help" tab.

Step 2: Select "Check for updates" in the drop-down menu that appears to update your iTunes to the latest version.

select check for updates option


This article has helped you figure out the solution to iPod not showing on iTunes. Since this problem can cause data loss, the solution will help you dedicate a proper remedy to the existing condition. After applying them, you will be able to share the media content with the devices with ease.

Daisy Raines

Daisy Raines

staff Editor

Home > How-to > Manage Device Data > Cannot Recognize iPod on iTunes? Solve With the Right Methods