Samsung Galaxy S10/S20 Won't Turn On? 6 Fixes to Nail it.

Apr 17, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


Your Samsung S10/S20 won't turn on or charge? There is no doubt that it is one of the most frustrating situations when your device does not turn or fail to charge. You use your Smartphone to make a call, message someone, and also, you save all your important files on your phone.

Unfortunately, recently, a lot of Samsung Galaxy S10/S20 users have complained about this problem and that’s why we come up with this guide to help out users to fix this problem as fast as possible. However, there can be several reasons behind this issue, such as your Samsung device battery out of charge or stuck in power-off mode, etc.

So, whatever the reason is behind your Samsung S10/S20 phone won’t charge or turn on, refer to this post. Here are several fixes you can try to come out of this problem with ease.

Part 1: One Click to Fix Samsung won’t Turn on

If you want an easy and one-click solution to fix Samsung won't turn on, then you can use Dr.Fone - System Repair (Android). It is truly a wonderful tool to fix various kinds of Android system issues such as the black screen of death, system update failed, etc. It supports up to Samsung S9/S9 plus. With the help of this tool, you can bring back your Samsung device to the normal state. It is virus-free, spy-free, and malware-free software you can download.  Also, you don’t need to learn any technical skills to use it. 

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Dr.Fone - System Repair (Android)

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Video tutorial: How to fix Samsung Galaxy not turning on

Here is the step-by-step guide on how to fix the Samsung Galaxy device won’t turn on or charge issue with the help of Dr.Fone - System Repair (Android):

Step 1: To commence the process, download and install the software on your system. Once installing successfully, run it and then, click on the “System Repair” module from its main interface.

fix samsung S10/S20 not turning on using repair tool

Step 2:  Next, connect your Samsung device to the computer using a correct digital cable. And then, click on the “Android Repair” from the left menu.

connect samsung S10/S20 to fix issue

Step 3: After that, you need to provide your device information, such as brand, name, model, country, and carrier information. Confirm your entered device information and move forward.

select details of samsung S10/S20

Step 4: Next, follow the instructions mentioned on the software interface to boot your Samsung device in download mode. Then, the software will suggest you download the necessary firmware.

samsung S10/S20 in download mode

Step 5: Once the firmware is downloaded successfully, the software will automatically begin the repair service. Within a few minutes, your Samsung device issue will be fixed out.

load firmware to fix samsung S10/S20 not turning on

Hence, now you have seen yourself how much it is easy and simple to fix Samsung Galaxy won't turn on using the above tool. However, if you don’t want to use a third-party tool, then below are the common methods you can try to fix this problem.

Part 2: Fully Charge the Battery of Samsung S10/S20

There is a high possibility that your Samsung phone battery is out of charge and that’s why you are not able to turn your smartphone. Sometimes, the device batter indication shows 0% battery, but actually, it is almost empty. In this case, all you can do is to charge your Samsung phone battery fully. And then, check if the problem gets resolved or not.

Here are the steps on how to fully charge the Samsung S10/S20 battery.

Step 1: To begin the process, turn off your Samsung S10/S20 phone completely and then, charge your device. It is recommended to use the Samsung charger rather than using a charger of another company.

Step 2: Next, let your phone charge for some time and after a few minutes, turn it on.

fix samsung S10/S20 not charging

If your Samsung S10/S20 does not turn on even after charging it fully then don’t be panic as there are more solutions you can try to resolve this issue.

Part 3: Restart Samsung S10/S20

Another thing you can try is to restart your Samsung Galaxy S10/S20 device. Generally, it is the first thing you can do whenever you face any problem with your device. If there is a software issue on your phone, then it will probably get resolved by simply restarting your phone. Restarting your phone or also called soft reset cam fix various issues, such as device crashing, the device locks up, Samsung S10/S20 won't charge, or many more. A soft reset is similar to rebooting or restarting a desktop PC and it is one of the first and effective steps in troubleshooting devices.

It will not delete any of your existing data on your device, and thus, it is a safe and secure method you can try to fix the problem you are facing now.

Here are simple steps on how to restart Samsung 10:

Step 1: To commence the process, press and hold down the Power button which is located at the top-left edge.

Step 2: Next, click on the “Restart” option and then, click on “Ok” from the prompt you will see on your device screen.

restart to fix S10 not turning on

Part 4: Boot in Safe Mode

If the problem you are facing now on your Samsung Galaxy S10/S20 due to third-party programs, then you can boot your device in safe mode to fix it. Safe mode is generally used to detect what is the reason behind the issue. It prevents any third-party tools installed on your device from running when the device turns on. It will aid you to know if the downloaded third-party tool is causing the device not to charge. So, to fix the issue if it is because of any third-party applications, boot your device in safe mode.

Here are the steps on how you can boot Samsung S10/S20 in Safe Mode:

Step 1: Firstly, turn your phone off and then, press and hold down the power key.

Step 2: Next, release the power key when you see Samsung icon your device screen.

Step 3: After releasing the power key, press, and hold down the volume down key until the device completes restarting.

Step 4: Next, release the volume down key when Safe mode appears on your device screen. You can uninstall the apps that are causing an issue you are facing now.

S10 in safe mode

Part 5: Wipe the Cache Partition

If your Samsung S10/S20 won’t turn on after charging or restarting, then you can wipe the cache partition of your device. Wiping the cache partition of your device lets you get rid of the cache files that may are corrupted and that’s why your Samsung Galaxy S10/S20 device won’t turn on. There is a high possibility that the corrupted cache files may not let your device to turn on. You have to enter your device in recovery mode in order to wipe out the cache partition.

Here are the simple steps on how to wipe the cache partition on your Samsung S10/S20:

Step 1: To begin the process, press and hold down the power button, home button, and volume down button at the same time.

Step 2: Once the Android icon appears on your device screen, release the power button, but don’t release the home and volume down button until you don’t see the System Recover screen on your device.

Step 3: Next, you will see various options on your device screen. Use volume down button to highlight the option “Wipe Cache Partition”.

Step 4: After that, choose the option using the power key to begin the wiping out the cache partition process. Wait until the process is not completed.

Once wiping the cache partition process completes, your Samsung Galaxy S10/S20 will restart automatically, and then, new cache files will be created by your device. If the process goes successfully, then you will be able to turn on your device. However, if Samsung S10/S20 won't turn on or charge even after wiping the cache partition, then you can try below one more method to fix this issue.

Part 6: Turn off the Dark Screen Option of Samsung S10/S20

There is a feature in Samsung Galaxy S10/S20 i.e. Dark Screen. It keeps your device screen turned or switched off at all times. Thus, maybe you have enabled it and you don’t remember it at all. In this case, all you can do is turn off the dark screen option. So, double-press the power or lock key of your device to turn off the dark screen option.


That’s all on how to fix Samsung S10/S20 won't charge or turn on the problem. Here are all possible methods that can help you to come out of this issue. And among all, Dr.Fone - System Repair (Android) is a one-stop solution that will work for sure.

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