How to Fix Samsung Galaxy Sudden Death : Black Screen of Death

SDS (Sudden Death Syndrome) is a very bad bug which is killing a lot of Samsung Galaxy smartphones. But what is this bug and what does it do? Well, everything starts with the memory chip of the Samsung Galaxy Smartphones. If you galaxy's chip is damaged you are gone or else you are safe. Your phone starts to hang or restart on its own 4-5 times a day.

Read More: Got sick of samsung galaxy sudden death and want to buy a new Samsung S9? Check how to transfer everything from old Samsung phone to Samsung S8 in 5 minutes.

Part 1: Symptoms of samsung galaxy sudden death

  • • Green light keeps on blinking but the phone becomes unresponsive.
  • • The phone starts rebooting and crashing a lot with very sudden battery drains.
  • • The freezing/sluggishness issues start happening more frequently.
  • • The phone starts to behave weirdly and restarts on its own.
  • • After some time, increasing number of random freezes and reboots.
  • • Phone becomes slow and takes more time for an action to complete.
  • • After the above symptoms, your phone will eventually die and will never start again.

Part 2: Save the Data on your Dead Samsung Galaxy

Well, if a person is dead there is no way to get information from his mind. But yes, you can recover and save the data on your Samsung Galaxy smartphones. There are many data recovery softwares available that could help you to recover your data from Samsung Galaxy smartphone. We will discuss some of the ways by which we can recover data saved on your Samsung Galaxy smartphone.

dr.fone - Recover (Android) is the world's 1st Android file recovery software designed to recover files from Android phones and tablets. Now it supports more than 2000 Android devices and various Android OS versions.

dr.fone - Recover (Android)

World's 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Samsung Galaxy devices.
Available on: Windows
3981454 people have downloaded it

The dr.fone - Recover (Android), performs very well to recover deleted files on Android devices. However, not all deleted files can be recovered from your Android device if you don't deal with the recovery properly. Here are the steps for how to connect your Android device with your computer:

Step 1.Launch dr.fone

Open dr.fone and use the cable to connect your Android device with your computer. Choose "Recover". To recover the data from the damaged phone, click on "Recover from broken phone" located on the left side of the window.

fix samsung galaxy sudden death-click on Recover from broken phone

Step 2. Selecting file types to recover

After the scan is complete, you will see a window for choosing the types of files you want to recover. You can select specific files by clicking next to them or go for "select all" option. The file types that can be recovered using Wondershare dr.fone include Contacts, Call history, Messages, Photos, Media files, WhatsApp messages and Documents. Click "next" to proceed.

fix samsung galaxy sudden death-choose the files

Step 3. Determine the type of fault

You will need to select the type of fault you are dealing with after the types of files are selected. There will be 2 options on the screen - "Touch doesn't work or cannot access the phone" and "Black/broken screen". Click on your respective fault type to proceed to next stage.

fix samsung galaxy sudden death-Determine the type of fault

The next window gives you option of choosing your device make and model. Select the appropriate option from the drop down list and click on "next". This feature works only with selected Samsung Galaxy phones and tabs.

fix samsung galaxy sudden death-Select the appropriate option

Step 4. Initiating download mode on Samsung Galaxy

You need to follow the instructions provided on the window to start the process:

fix samsung galaxy sudden death-Initiate download mode

Step 5. Analyzing your Samsung Galaxy

Next dr.fone will match with you Galaxy model and automatically analyze the data on it.

fix samsung galaxy sudden death-analyze the data

Step 6. Select and recover the data from dead Samsung Galaxy

After successful completion of the scanning, you will see your data sorted out in categories on the left hand side of dr.fone window. You can preview your scanned data and select the ones you need to backup. After you are done with selecting, click the "Recover" button to begin the process.

fix samsung galaxy sudden death-Select and recover the data

Video on dr.fone - Recover (Android)

Part 3: How to Fix your Samsung Galaxy Black Screen of Death

If you have a Samsung Galaxy and have encountered the black screen issue, don't worry. Below are some steps you can take to take care of this problem.

STEP 1: Soft Resetting

fix samsung galaxy sudden death-Soft Reset

A soft reset involves restarting your Samsung Galaxy but includes the extra step of cutting off all power to the handset. A normal soft reset involves turning your phone off and removing the battery for 30 seconds and restarting the phone after replacing the battery.

If your Samsung Galaxy is encountering a black screen issue, you can go right ahead and remove the back panel of the phone and take the battery out for at least 30 seconds. Next, place the battery back along with the back cover and hold the Power key until your Samsung Galaxy turns on. This step is sure to take care of the black screen issue of your device.

STEP 2: Disable Dark screen mode

fix samsung galaxy sudden death-Disable Dark screen mode

If you can access your phone, make sure that the Dark screen feature of the Samsung Galaxy is turned off.

To do this, go to Settings > Accessibility > Vision > Dark screen and disable this option.

STEP 3: Disable/uninstall apps

fix samsung galaxy sudden death-uninstall apps

There is a chance that a rogue app or widget is causing the problem. To check, boot your Samsung Galaxy into Safe Mode. Do this by turning your phone off and then turning it back on. When the Samsung logo displays while restarting, press and hold the Volume down button until the lock screen comes on. Safe mode will be shown in the lower left corner of the handset's display.

STEP 4: Remove SD card

fix samsung galaxy sudden death-Remove SD card

SD cards sometime have compatibility issues with the Samsung Galaxy S5. Remove the SD card from your phone restart the device.

If you have done everything you could including a factory reset as a last resort and your Samsung Galaxy is still encountering the Black Screen issue, your handset might have a hardware issue and the best thing to do is to go to your retailer, carrier, or Samsung to have your phone checked.

Part 4: Useful Tips to Avoid samsung galaxy sudden death

Some of the tips you should follow in order to avoid samsung galaxy sudden death:

  • • Always use antivirus to protect your phone from viruses.
  • • Never install applications from untrusted sources.
  • Backup your Samsung phone regularly so you can restore data when anything happens.
  • • Update your smartphone with proper firmware.
  • • If your battery is not working properly, replace it.
  • • Never leave your phone for longer periods of charging.

They're downloading

dr.fone - Recover (Android)

dr.fone - Recover (Android)

Recover deleted data from Android devices, SD cards and broken Android devices.

dr.fone - Backup & Restore (Android)

dr.fone - Backup & Restore (Android)

Backup data on your Android devices easily and restore backup files selectively to any device.

Wondershare Editor

Aug 30,2018 13:54 pm / Posted by Selena Lee to Samsung

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