[Solved] Samsung S10 Just Gone Dead. What to Do?

Jun 14, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


So, you’ve just got yourself one of the new Samsung S10 phones, and you’re so excited to get it home and start using. You set it up, migrate everything over from your old phone, and you then have access to all the features, such as the 40MP camera setup and the ton of amazing apps.

However, disaster strikes.

For some reason, your S10 stops working completely. The screen goes black, and you’re unable to do anything with it. There’s no response, and you need your phone to answer your emails and to make phone calls, among other things. What are you supposed to do when your Samsung S10 just died?

While Samsung has taken every care to make sure their phones are delivered and sold to you in perfect working order, the truth is that a new device like this is never going to be bug-free, and there are always going to be problems like this, especially with new devices where the Samsung S10 not responding.

However, you probably don’t care about the reason why you’ll just want to know how to get it back to its full working order. So, with that in mind, let’s find out to fix dead Samsung S10.

Samsung S10 died? Why has this happened?

There are plenty of reasons why your Samsung S10 gone dead, so it’s hard to pin down the actual reason on an individual basis. Most commonly, as we mentioned above, there could be a bug in the software or firmware which is causing the device to crash and become unresponsive.

However, a more likely cause is the fact that something has happened to your device. Perhaps you’ve dropped it, and it’s landed at a funny angle, maybe you’ve dropped it in water, or the device has gone through a change in temperature really quickly; maybe from cold to hot.

Any of these can cause the Samsung S10 to become unresponsive, so to prevent it from happening, you’ll want to make sure you’re doing what you can to avoid mistreating the device. However, accidents happen, and you can’t always prevent a bug, so let’s look into possible solutions.

6 Solutions to Wake Up Dead Samsung S10

Cutting straight to the point, you’ll want to find out how to get your device back into full working order if you find yourself in a position where your Samsung S10 is not responding. Fortunately, we’re going to explore six helpful solutions that explain everything you need to know.

Let’s get straight into how to fix dead Samsung S10 unresponsive or not working in general.

One Click to Flash Firmware to Fix Samsung S10 Not Responding

The first and most effective (and reliable) way is to repair your Samsung S10 when it’s unresponsive. This way, you can flash a brand-new version of the firmware - the most up-to-date version, directly to your Samsung S10.

This means any bugs or error in the actual operating system of your device are removed and you’ll be able to start your device from scratch. This means a flawlessly working device, even though it wasn’t responding to anything originally.

This wake up dead Samsung S10 software is known as Dr.Fone - System Repair (Android).

With the software on your computer, you can repair any kind of fault or technical damage of your device, ensuring you’re able to get it back into full working order as soon as possible.

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Dr.Fone - System Repair (Android)

Easy steps to wake up dead Samsung Galaxy S10

  • First Android system repair tool in the industry.
  • Effective fixes to app keeps crashing, Android not turning on or off, bricking Android, Black Screen of Death, etc.
  • Fixes the latest Samsung Galaxy S10 that’s not responding, or an older version like the S8 or even the S7 and beyond.
  • Simple operation process helps repair your devices without having to worry about things getting confusing or complicated.
Available on: Windows
3981454 people have downloaded it

Video tutorial on how to wake up unresponsive Samsung S10

A Step-by-Step Guide to Fix Dead Samsung S10

As we mentioned above, getting up and running with Dr.Fone is a breeze, and the entire repair process can be condensed into as little as four simple steps you can start with right now. Here’s how it works;

Step #1: Download the software for either your Windows computer. Now install the software by following the onscreen instructions (just as you would any other software).

fix samsung s10 unresponsive with drfone

When you’re ready, open the Dr.Fone - System Repair (Android) software, so you’re on the main menu.

Step #2: From the main menu, click the System Repair option.

Connect your S10 device to your computer using the official cable, and then select the ‘Android Repair’ option on the left-hand side menu (the one in blue).

fix samsung s10 unresponsive by selecting android repair

Click Start to proceed.

Step #3: You’ll now need to enter your device information, including the brand, name, year and carrier details, just to ensure the software is flashing the correct software.

enter device info to fix samsung s10 unresponsive

Note: This may erase the data on your phone, including your personal files, so make sure you’re backing up your device before going through this guide.

Step #4: Now follow the onscreen instructions and images to put your phone into Download mode. The software will show you how to do this, depending on whether your device has a home button or not. Once confirmed, click the ‘Next’ button.

enter download mode

The software will now automatically download and install your firmware. Make sure your device does not disconnect during this time, and your computer maintains power.

install firmware to fix samsung s10 not responsive

You’ll be notified once the process is complete and you can disconnect your device and use it as normal! That’s all it takes to fix dead Samsung S10 from being a Samsung S10 gone dead device.

samsung s10 waken up

Charge It Overnight

Sometimes with a new device, one of the problems they can have is knowing how much battery charge it has left. This can read to incorrect readings, and the device turning on and off randomly, or not at all, leaving you with a Samsung S10 unresponsive device.

One of the first ways you should make sure this isn’t a problem is by leaving your phone to fully charge overnight for a full 8-10 hours. This way, even if your device is not responding, you know that the device has a full charge and you can be aware that this isn’t the problem.

charge to fix samsung s10 dead

Always make sure you’re using the official Samsung Galaxy S10 USB charging cable, but it may be worth checking if another micro-USB cable works if you don’t have any results after the first night. This is perhaps the first way to wake up dead Samsung S10.

Plug It into Your Computer

Sometimes when your Samsung S10 just died, it can leave us in a panic, especially if the Samsung S10 just died, and many of us would be unsure of what to do next. Thankfully, a quick and easy solution to see the functionality of the device is to simply plug it into your computer using the official USB.

This is ideal because you’ll be able to see whether the memory and device are being read by your computer and whether this is a power fault, or something more serious with your operating system.

plug to pc to fix samsung s10 dead

If your phone is showing up on your computer, it’s always worth copying and backing up your personal files, in case you need to do a reset.

Forcibly Turn It Off and Try Again Later

With most Android devices, you’ll have the ability not only to turn off the device but forcibly turn it off, also known as a Hard Restart. The easiest way to do this is to simply remove the battery, if your device has a removable battery, leave it a few minutes before replacing the battery and trying to turn it on again later.

However, if you don’t have a removable battery, most Android devices, including the Samsung S10, can be force restarted. To do this, simply hold down the Power button and the Volume Down button at the same time.

If successful, the screen should immediately go to black before restarting and booting up again; hopefully in full working order.

Restart It from Recovery Mode

If you’re having problems with your operating system, you may want to boot your unresponsive Samsung S10 into Recovery Mode. This is a mode where you’ll be able to boot your device into a mode where several troubleshooting options will be made available. These include;

  • Factory resets
  • Clear device cache
  • Run custom system updates
  • Flash ZIP files
  • Update/change your ROM

Among other things. To start your Samsung S10 in Recovery Mode, simply power off your device as normal, or from the off-screen, hold down the Power button, the Volume Up button and the Home button at the same time.

fix samsung s10 dead by restarting

This is the official way to boot the Samsung devices, but other devices will have a different button layout, which can easily be found by searching online for your particular device.

Factory Reset Your Device into Recovery Mode

One of the last ways you can approach and non-responsive Samsung S10 is simply giving it a full factory reset. If you have access to the device and it’s just a few apps or processes that are crashing, you can factory reset by navigating;

Settings > General Management > Reset > Factory Data Reset

factory reset and wake up dead samsung s10

Alternatively, if your device is bricked, stuck on an off-screen, or completely non-responsive, you’ll need to hard reset your device using the Recovery Mode method above and then selecting the Factory Reset option from the Recovery Menu.

Alice MJ

staff Editor

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