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Explore and Fix Different Samsung Galaxy Screen Problems [Solved]

Dec 16, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

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Samsung Galaxy smartphones are known for their vibrant displays and advanced screen technologies. However, even the best devices can encounter occasional screen issues. These issues can disrupt your daily routine, from minor glitches like flickering displays to more serious problems like black screens. Understanding the root cause of these problems is essential for finding effective solutions to fix them.

This guide dives into the most common problems, such as a Samsung screen not working but the phone being on. We will provide practical, step-by-step fixes to address them, regardless of the cause. With our tips, you can avoid unnecessary repair costs and keep your Galaxy device running smoothly. Read on to regain full control over your smartphone and enjoy a hassle-free experience.

fix samsung galaxy screen problem

Part 1.Types of Samsung Galaxy Screen Problems [With Solutions]

Smartphone screens are central to an effortless user experience, but they can disrupt both functionality and convenience when issues arise. Despite their reliability, Samsung Galaxy devices are not immune to common screen problems. This section will explore a range of potential display issues like touch not working Samsung and their possible fixes.

1. Flickering Screen

This Samsung touchscreen problem appears as flashes or fluctuations in brightness, making it difficult to view content or interact with the device. Conflicts with brightness settings, software glitches, and app problems often cause this issue. In some cases, outdated firmware or physical damage can also lead to screen flickering to hamper the device's usability.

Solution. Adjust Screen Brightness Settings

Instructions. On your Galaxy device, move to launch the Settings app and access the “Display” tab. Then, toggle off the “Adaptive Brightness” option on the following screen to see if the issue disappears.

toggle adaptive brightness from display settings

2. Unresponsive Touchscreen

When your phone fails to register touch inputs, it can leave you unable to navigate or perform basic tasks on the device. This issue might be caused by software crashes, corrupted system files, or a lack of system resources. Physical factors such as a dirty screen, moisture, or even screen protector misalignment can also lead to this Samsung phone not responding to touch problems.

Solution: Force Restart the Device

Instructions. You will need to press and continue to maintain pressure on the “Power” and “Volume Down” keys at the same time. Keep doing that until the Samsung logo starts to become visible on the phone screen.

force restart samsung device

3. Black Screen of Death

It is one of the serious issues when it comes to unresponsive touch screen Samsung. When facing this problem, you will see a blank or black display even though the phone might still be powered on. This problem can result from system crashes, firmware corruption, or a drained battery. Hardware issues such as a damaged display or loose internal connections may also contribute to this critical failure.

Solution. Perform a Hard Reset

Step 1. Proceed to simultaneously press and hold down the volumes and “Power” keys until the phone screen turns black. Now, press and firmly pressure the “Volume Up/Down,” “Home,” and “Power” buttons according to your model until you witness the Samsung logo on the screen.

perform hard reset

Step 2. As soon as the logo appears, let go of the keys to utilize the Recovery Mode, where you have to choose “Reboot System Now” to complete the process.

tap reboot system now

4. Ghost Touches (Phantom Touch)

Sometimes, the touch not working Samsung issue can manifest in a weird and annoying way. Ghost touches occur when the screen registers inputs the user has not made, such as random taps or swipes. This disrupting issue can be caused by software malfunctions or interference from poorly designed chargers. Similarly, physical problems like a warped screen or loose connections within the device can also cause this issue.

Solution. Disconnect Accessories and Remove the Case

Begin by unplugging any accessories like chargers from the device. Furthermore, remove the phone case or cover to eliminate any external pressure on the screen. You can also clean the screen with appropriate care to try to resolve this problem.

remove accessories from samsung

5. Screen Freezing

A frozen screen stops responding to touch or button inputs, leaving the device stuck on a specific app, screen, or task. This issue is often caused by software crashes, insufficient memory, or overheating. In some cases, incompatible apps or malware may also contribute to the dilemma. This Samsung phone touch screen not working problem makes it difficult to operate the device.

Solution. Free Up Internal Storage

Step 1. Make your way to your device settings and scroll down to access the “Apps” tab to proceed. On the subsequent screen, go through the list of installed applications to identify unnecessary apps for removal.

locate apps settings

Step 2. To do that, tap any unwanted app to opt for “Uninstall” and confirm the action to remove it. Similarly, delete other unused apps, duplicate media files, and other data to free some storage space.

tap the uninstall icon

6. Green Tinge on the Phone Screen

Seeing a green-colored tint on your mobile screen can worry you a lot. This issue is often caused by software problems, such as system glitches or display settings misconfiguration. In severe cases, it may also occur due to hardware damage. While it usually doesn't cause the Samsung touchscreen to stop working, this can happen in some cases.

Solution. Restart the Device

Instructions. Move to long-press the “Power” button on your smartphone to bring up the power menu. From the available list option, press “Restart” and wait for the device to reboot.

use the restart option

7. Touchscreen Sensitivity Issues

Another common issue faced by many users is the random sensitivity of their phone’s touch sensor. When your touchscreen becomes overly sensitive or not sensitive enough, it may lead to difficulties in mobile usage. This issue can stem from screen calibration problems, outdated software, or environmental factors. Things like moisture or extreme temperatures can also cause the Samsung Galaxy touchscreen to not work.

Solution. Update Software

Step 1. As you approach the Settings app on your phone, launch it to access the “Software Update” tab. Now, press “Download and Install” to check for the latest firmware upgrades available for your device.

access download and install settings

Step 2. Following that, press "Download" to commence the upgrading process if an update is available. To avoid issues, you need to ensure that your phone is charged enough and that you have a stable internet connection.

press download to update phone

8. Screen Cracks or Physical Damage

You can sometimes lose your phone screen due to sudden falls or unintentional impacts. Physical damage to the screen, such as cracks, chips, or shattered glass, can cause it to malfunction. It can affect touch responsiveness and display quality or render parts of the screen unusable. Over time, these cracks can spread, leading to the Samsung Galaxy touchscreen not working.

Solution. Use a Screen Protector or Replace the Screen

If the screen isn't severely damaged, apply a protective screen film to prevent further cracks. Use a sturdy case to protect the phone from future impacts. Consider visiting a Samsung service center or a professional repair service if the screen is significantly cracked. Continue using the phone carefully to avoid worsening the damage.

Part 2. How To Fix All Samsung Galaxy Screen Problems in One-Click?

While individual troubleshooting steps can effectively resolve many issues, they often require time and effort. For users seeking a better solution, a comprehensive repair tool can address multiple problems in one go. Dr.Fone - System Repair (Android) is a powerful tool that simplifies fixing screen-related issues, no matter how complex they seem.

It identifies and resolves system malfunctions without the need for technical intervention. That makes it an ideal choice for anyone looking to save time while fixing a Samsung Galaxy tab screen not working. What sets this software apart is its ability to resolve issues without affecting the device's integrity.

Its compatibility with a wide range of Galaxy devices makes it a go-to option for anyone facing persistent screen issues. Besides, this Android repair tool streamlines system repairs, often completing the entire process in a matter of minutes.

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Dr.Fone - System Repair (Android)

Fix All Samsung Galaxy Screen Problems in One-Click.

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  • The high success rate in resolving Android system issues.
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Available on: Windows Mac
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Detailed Tutorial on How To Fix All Samsung Galaxy Screen Problems

This advanced app provides a comprehensive solution for all major system issues affecting phone performance. The software leverages advanced algorithms to ensure a high success rate for resolving stubborn issues. Follow the elaborate instructions detailed below to fix all unresponsive touchscreen Samsung problems:

Step 1. Proceed to System Repair and Give Phone Details

Install Dr.Fone – System Repair (Android) by pressing the “Free Download” button and launching it to approach the “Toolbox” tab. Now, click “System Repair” and opt for “Android” when asked for the device type to proceed. After attaching your mobile, press “Start” and provide the required phone details on the following screen. You will be asked to enter specifications such as “Name,” “Model,” “Country,” and “Carrier.”

enter device details

Step 2. Activate Download Mode on Your Mobile Phone

After giving details, tick the box next to "I agree with the warning and I am ready to proceed" and hit "Next" to continue. At this point, you will be required to put your Galaxy mobile into Download Mode. The program will give the required instructions for this action. With the activation of this mode, the software will download the firmware for your mobile phone.

put phone on download mode

Step 3. Confirm Your Galaxy Device Details and Repair Issues

Once the system file is downloaded and ready to use, hit the "Fix Now" button to proceed. The software will now send a prompt for you to confirm the provided device details. You can do that by entering the provided code and hitting "Confirm," which will also start the repair process. It will take some time to fix all issues, and you can press "Done" when it is over.

press the confirm button

Part 3. How To Recover Lost Data From Your Samsung Galaxy Before/After Solving Screen Problems?

Fixing screen issues on your device is essential, but it's equally important to ensure your valuable data remains safe. When dealing with complex issues plaguing your phone, data loss becomes inevitable in most cases. You don't even get to create a backup in many situations, and Dr.Fone - Data Recovery (Android) can help you in this scenario.

It is a powerful tool designed to recover deleted or lost data from Android devices. You can get back a wide range of file types, from photos and videos to messages and app data. This advanced program ensures that you can retrieve critical content quickly and efficiently, no matter the extent of data loss. Its ability to recover your files under various conditions differentiates Wondershare Dr.Fone from its competitors.

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Step-by-Step Manual Recovering Data From Your Samsung Galaxy

The software supports recovering app-specific data, including WhatsApp messages and media files. It can recover data from devices with severe issues, such as broken screens and unresponsive touchscreens. The tool supports the recovery of diverse file types, covering a broad range of user needs. You can utilize the following guide to recover your data after fixing the Samsung phone screen problems:

Step 1. Navigate to Data Recovery to Choose Recover Android Data

Proceed to launch Dr.Fone - Data Recovery (Android) on your system and ensure your Galaxy device is linked to it securely. Now, move the “Toolbox” tab to click “Data Recovery” and opt for “Android” as the platform type. Next, choose “Recover Android Data/Broken iPhone” and select the data types you want to recover from your mobile phone.

pick data recovery from toolbox

Step 2. Select the Files You Want and Recover Them

Afterward, hit "Start Scan" and wait for the program to scan your phone for its content. Once all of the mobile data is listed, select the files you want to retrieve and click the "Recover" button. You will be asked to define the location for data storage, and the recovery process will start after that.

press the start scan button

For broken Samsung devices, you will have to confirm the problem you are facing and the device name and model. Following this, put the Android smartphone in Download Mode to start recovering all the data available on your device.

recovering data from broken samsung

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Conclusion

To conclude, your Samsung phone not responding to touch can be a headache for you. Regardless of the problem's nature, this guide has covered effective ways to diagnose and eliminate these issues step by step. Dr.Fone - System Repair (Android) offers a reliable and efficient fix for users seeking an all-in-one, hassle-free solution. It can solve most screen-related problems, even the most complex ones.

Moreover, safeguarding your data is just as important as resolving technical issues. When you cannot create backups before losing your phone content, Dr.Fone - Data Recovery (Android) ensures it is retrievable. With its powerful features and broad compatibility, this advanced software is a must-have tool for Android users.

safe Downloadsafe & secure

4,624,541 people have downloaded it

James Davis

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