Jan 06, 2021 • Filed to: Tips for Different Android Models • Proven solutions
Samsung Galaxy phones, especially Samsung Galaxy S3, S4 and S5, are known for their problematic screens. Many users either experience blank, black screen despite the fact that the phone is fully charged, the touch screen stoped responding or unidentified dots appearing on your screen. If you just bought one of these models and think that you are screwed over, worry not. In this article, we will inform you the reasons behind these failures, how you can get back your data and how to fix the screens.
- Part 1: Common Reasons That Samsung Galaxy Screens Not Working
- Part 2: Rescue Data on Samsung Galaxy That Will Not Work
- Part 3: Samsung Galaxy Not Working: How to Fix It in Steps
- Part 4: Useful Tips to Protect Your Samsung Galaxy
Part 1: Common Reasons That Samsung Galaxy Screens Not Working
There could be several reasons that caused the Samsung Galaxy screen problem. Depending on the issue, you could narrow down the reasons behind a malfunctioned touch screen.
I. Blank Screen
This is a very common problem for all smartphones, not just Samsung Galaxy phones. It is usually caused by the following:
II. Unresponsive Screen
An unresponsive screen is usually caused by a system glitch, be it software or hardware. A software issue will be easier to fix. Here are some of the causes of an unresponsive screen:
III. Dead pixel
Those unknown spots are caused by dead pixels that were caused by:
Part 2: Rescue Data on Samsung Galaxy That Will Not Work
Dr.Fone - Data Recovery (Android) that gives users the ability to get back lost, deleted or corrupted data on any mobile devices. Users are able to intuitively figure out how to use the software and the flexibility to customise recovery options to allow the program to quickly and efficiently retrieve data.

Dr.Fone - Data Recovery (Android)
World's 1st data retrieval software for broken Android devices.
You do not need to worry about recovering data from your Samsung Galaxy when it has broken screen. Here is how you can do so with the help of the software:
Step 1: Start Dr.Fone - Data Recovery (Android)
Launch Dr.Fone on your computer and choose the Data Recovery feature. Then click Recover from broken phone. You can find this on the left of the software's dashboard.
Step 2: Choose the File Types to Retrieve
Thereafter, you will be given a list of file types that you can retrieve. Tick the boxes corresponding to the file types that you would like to recover. You are able to retrieve Contacts, Messages, Call History, WhatsApp messages & attachments, Gallery, Audio, etc.
Step 3: Pick the Fault Type of Your Phone
Choose the Touch screen not responsive or cannot access the phone option. Click Next to proceed.
Search for the Device Name and Device Modeland click on the Next button.
Step 4: Enter Download Mode.
Enter the Download mode on your Samsung Galaxy by follow the steps provided by the software:
Step 5: Analyse the Android Phone.
Connect your Samsung Galaxy to your computer using a USB cable. The software should be able to automatically detect your device and scan it.
Step 6: Preview and Recover the Data from Broken Android Phone.
After the software finish analysing the phone, the data recovery tool will give you a list of files that you can retrieve and stored on your computer. Highlight the files to preview them before deciding if you want to retrieve it. Select all the files you want and click on the Recover to Computer button.
Video on Soloving Samsung Galaxy Screen Not Working
Part 3: Samsung Galaxy Not Working: How to Fix It in Steps
The way to fix your problematic Samsung Galaxy screen depends on the problem. Here are some ways you can get it working again:
I. Blank Screen
There are several solutions for this problem:
II. Unresponsive Screen
Here is how you fix this issue:
III. Dead Pixel
These are the possible solutions to fix a screen with dead pixels:
Part 4: Useful Tips to Protect Your Samsung Galaxy
Samsung Galaxy screen not working is a problem that is preventable because half of the time, it is caused by your carelessness. Here are some useful tips to protect your Samsung Galaxy:
While your Samsung Galaxy screen problem can be caused by several reasons, there are an equal number of ways to counter them. So no need to panic – this article is a great start to research solutions for your problems.
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Alice MJ
staff Editor
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