How to Turn Off a Non-Responsive Samsung Phone

How to Turn Off or Restart a Samsung Product

Before we dive into specific solutions for turning off a Samsung product with an unresponsive screen, let's first review some common ways to turn off or restart a Samsung device.

1. Power Button

The power button is the most common way to turn off or restart a Samsung device. To use this method, press and hold the power button until the power menu appears on your screen. Most Samsung devices, including the Galaxy S21, Note 20, and A52, have a power button that can be used to turn off or restart the device. On newer Samsung devices, this menu will display options to "Power off" or "Restart" your device. Tap on the appropriate option to turn off or restart your device.

Here are the step-by-step instructions:

Step 1. Press and hold the power button on your Samsung device's side until the power menu appears.

Step 2. You'll see options to "Power off" or "Restart" your device on newer devices. Tap on the appropriate option to turn off or restart your device.

Step 3. If you don't see these options, hold the power button until the device powers off completely.

2. Battery Removal

For older Samsung devices, such as the Galaxy S5, S4, or S3, you can turn off the device by removing the battery. To do this, first, power off your device completely. Then, remove the back cover and locate the battery compartment. Gently remove the battery from the compartment and wait a few seconds before reinserting it.

Here are the step-by-step instructions:

Step 1. Power off your Samsung device by pressing and holding the power button until the power menu appears, then selecting "Power off."

Step 2. Remove the back cover of your device by gently prying it off with your fingernail or a plastic pry tool.

Step 3. Locate the battery compartment and remove the battery from the compartment.

Step 4. Wait a few seconds before reinserting the battery into the compartment.

Step 5. Replace your device's cover and power by pressing and holding the power button.

It should be noted that this method is not recommended for newer Samsung devices with non-removable batteries, as attempting to remove the battery may damage the device.

3. SmartThings Find

If your Samsung device has the SmartThings Find service enabled and linked to your Samsung account, you can use this service to remotely turn off or restart your device. To use this method, log in to your Samsung account on a computer or another device, navigate to the SmartThings Find website, and select the "Power off" or "Restart" option.

Here are the step-by-step instructions:

Step 1. On a computer or another device, log in to your Samsung account at https://smartthingsfind.samsung.com/.

Step 2. Click on the "More" button in the top right corner of the screen.

Step 3. Select"Power off" or "Restart" from the drop-down menu.

Step 4. Follow the prompts to turn off or restart your Samsung device remotely.

It should also be noted that your Samsung device must have the SmartThings Find service enabled and linked to your Samsung account.

How to Restart your Samsung Product with an Unresponsive Screen?

If your Samsung device's screen is unresponsive, it can be frustrating and may prevent you from being able to turn off or restart your device using the normal methods. Several possible causes of an unresponsive screen include software issues, hardware problems, being stuck in a loop, and running out of battery. Here are some solutions to restart your Samsung device when its screen is unresponsive.

1. Using Side Buttons

One of the easiest ways to restart your Samsung device with an unresponsive screen is to use the side buttons. On most Samsung devices, you can force a restart by simultaneously holding down the power and volume down buttons for 10-20 seconds. This should force your device to restart.

Here are the step-by-step instructions:

Step 1. Press and hold down the power button and volume down button at the same time.

Step 2. Hold both buttons down for 10-20 seconds.

Step 3. Release both buttons once the device vibrates or the Samsung logo appears on the screen.

2. Boot in Safe Mode

If your Samsung device is experiencing software issues, boot your device in safe mode. Safe mode is a diagnostic mode that allows you to troubleshoot software-related issues without running third-party apps.

Here are the step-by-step instructions:

Step 1. Press and hold down the power button until the device turns off.

Step 2. Press and hold down the power button to turn on your device.

Step 3. When the Samsung logo appears on the screen, release the power button and immediately press and hold the volume down button.

Step 4. Continue holding the volume down button until your device finishes restarting.

3. Boot in Recovery Mode and Wipe Cache

If your Samsung device is experiencing software issues, boot your device in recovery mode and wipe the cache. Wiping the cache partition can help resolve app crashes, freezing, and other software-related issues.

Here are the step-by-step instructions:

Step 1. Power off your device by holding the power button until the device turns off.

Step 2. Press and hold down the power button, volume up button, and home button at the same time.

Step 3. Release all three buttons once the Samsung logo appears on the screen.

Step 4. Use the up and down buttons to navigate the menu and select "Wipe Cache Partition."

Step 5. Use the power button to confirm your selection and wait for the process to finish.

4. Using a USB Cable and PC

If the above methods don't work, connect your Samsung device to a PC using a USB cable. This will allow you to force a restart through your PC.

Here are the step-by-step instructions:

Step 1. Connect your Samsung device to a PC using a USB cable.

Step 2. Wait for the PC to detect your device.

Step 3. Press and hold down the power button and volume down button at the same time.

Step 4. Hold both buttons down for 10-20 seconds.

Step 5. Release both buttons once the device vibrates or the Samsung logo appears on the screen.

It should be noted that this method may not work for all Samsung devices and requires a PC with the appropriate software to detect your device.

How to Avoid Samsung Products’ Screens Being Unresponsive?

There are various reasons why your Samsung device may become unresponsive, including software issues, hardware problems, being stuck, being out of battery, and more. While some of these situations are inevitable, there are some steps you can take to avoid them or minimize the risk.

1. Check for Software Update

One of the most important things you can do is to check for software updates regularly. Software updates often include bug fixes and security patches, which can help prevent your device from becoming unresponsive. You can check for updates by going to "Settings" > "Software update" > "Download and install."

2. Check your Samsung Hardware

Another step you can take is to check your device's hardware occasionally. This can include inspecting the charging port for debris or damage, checking the battery life and condition, and ensuring the device is not overheating. These simple steps can help prevent hardware-related issues that can cause your device to become unresponsive.

3. Using Wondershare Dr.Fone

Finally, you can use a tool like Dr.Fone to repair or manage your data. Dr.Fone is an all-in-one tool that can help you recover lost data, transfer data between devices, and repair various software issues, including those that may be causing your device to become unresponsive. Dr.Fone offers a range of features that can help keep your Samsung device running smoothly.

Dr.Fone has recently launched the DF13 update, which includes several new features and improvements. You can download Dr.Fone from the official website and enjoy a free software trial before purchasing.

safe & secure

Conclusion

Samsung devices are great products that provide many benefits to users. However, sometimes their screens can become unresponsive, which can be frustrating. If you ever find yourself with an unresponsive Samsung screen, there are several solutions you can try, including using side buttons, booting in safe mode, or updating the software. To prevent this from happening, stay on top of software updates and regularly check your device's hardware. And for an all-in-one tool to help manage your Samsung device and prevent issues, check out Dr.Fone.