Why Is My Samsung Z Flip Front Screen Not Working?

Aug 30, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


The latest cell phones are so large that they no longer fit comfortably in a typical pocket, despite years of steady growth in size. Although the larger display is great for multitasking on the move, this design trend can only go so far before people start having to alter their wardrobes to fit their new phones.

Foldable smartphones from Samsung, such as the Galaxy Z Flip 3 and Galaxy Z Flip 4, have been quite successful. The software and hardware on both smartphones are top-notch. The Galaxy Z Flip 3 and Galaxy Z Flip 4 have specific issues, despite being high-end Samsung smartphones. With each new Galaxy foldable it releases, Samsung aims to perfect the fold and the entire user experience. Many people with Z Flip 3 and Z Flip 4 have complained that the cover screen is broken.

In other words, if your samsung z flip cover screen is not working, you shouldn't worry because we can fix it!

What is the Samsung Flip front screen?

samsung flip front screen

Now more than ever, digital experiences are a part of our everyday lives. With the Galaxy Z Flip 3, Samsung has introduced new options that place the user at the center of that experience. Although the smartphone has dramatically improved our quality of life over the last two decades, its chocolate bar shape has stayed primarily unaltered. To maximize the potential of this new form factor, the tech pioneer cooperated with Google and Microsoft to bring you the Galaxy Z Flip 3 5G, which has a completely comprehensive and complimentary app ecosystem.

While using a Samsung Galaxy Z Flip 4, you won't need to open it up for most tasks. The time, date, and remaining battery life are the first information shown on the Cover Screen. Adding your photos is a realistic option. The always-on display isn't enabled by default since the Z Flip requires you to open it to use it, but it was necessary so that I could check the time without unlocking the phone.

What causes Samsung Flip’s front screen to be unresponsive?

One of the most significant changes in communication, entertainment, business, and so on has been the rise of the smartphone. Regarding smartphones, Samsung has developed a firm grip on the industry thanks to the company's ubiquitous presence worldwide and the wide range of products it offers.

Samsung Samsung's 'Samsung Galaxy Flip Series' is the company's most recent innovative smartphone offering, including a screen that can fold or flip for usage like the original flip phones of yesteryear. These gadgets are among the best Samsung has to offer. Nevertheless, because of its design, screen-related troubles are more common; many Samsung Galaxy Z Flip 4 owners are already reporting that their devices' touch screens don't work correctly.

  • Soft-bricked: When a smartphone enters a soft-bricking condition, it is either unable to start usually or trapped in an endless boot loop. Causes include old firmware, tampered with system data, or failed upgrades. Several customers have complained that after installing an update, their Samsung Flip.
  • Equipment is worn out: The functionality of an application may be compromised by a bug. Possible cause of your Samsung Galaxy Z Flip 3's or Galaxy Z Flip 4's malfunctioning cover screen. The likelihood of hardware malfunction is not something we can rule out. Devices may experience significant issues when hardware components break.
  • Software modifications: Altering the Android operating system is doable. Things can go awry whenever we attempt to upgrade our gadgets. Either the phone won't power on at all, or it will become stuck or unresponsive.

5 solutions to solve Samsung Flip front screen unresponsive

We've already covered some potential reasons for the Samsung Z flip front screen not working. This includes soft-bricked software, hardware difficulties, and touchscreen issues. Although the root causes of an unresponsive screen might be multifaceted, there are a few tried-and-true methods for fixing the problem.

Solution 1: Force restart

samsung flip restart

If you're having issues with your Samsung Flip, trying restarting it is an excellent first step. But if your screen is unresponsive, how can you do that? The battery may be removed from older smartphones to make them power off. However, current versions only allow this since their batteries are permanently installed. In addition, you'll require specialized equipment, which is a significant nuisance. There's also the possibility that it'll create new problems.

Step 1: You may turn off your screen by pressing and holding the Power and Volume down buttons (right edge) until the screen becomes black, which should take around 15 seconds.

Step 2: The rebooting procedure may take a few seconds.

Solution 2: Leave the phone and let the battery drain completely

samsung flip battery life

Nevertheless, Samsung's charger and charging port are in fine functioning condition. However, the display remains unresponsive. If you want to switch off your phone correctly, disconnect it and let the battery die completely. This might take hours to minutes, depending on how much power is left in the battery.

A software glitch may sometimes render the tablet's display unusable. These problems may be fixed by emptying the battery and leaving the gadget idle. The problem may be fixed by turning off the device, draining the battery completely, and then charging and turning it back on.

Solution 3: Check for firmware updates

samsung flip software update

The touch screen may only operate correctly if the device has been updated with the most recent version released. Following these measures will ensure that the gadget is always up-to-date:

Step 1: Go to ‘Settings’ on your Samsung smartphone.

Step 2: Look for the ‘Software Update’ option.

Step 3: A ‘Download & Install’ button will appear in this area whenever there are available updates.

Solution 4: Using Wondershare Dr.Fone

dr fone system repair feature

Dr.Fone Repair is a third-party software that can fix various Android phone issues, including screen unresponsiveness. This solution is recommended because it can protect your data and files. Dr. Fone Repair uses advanced algorithms to diagnose and fix phone issues, so you don't have to worry about losing data.

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Step 1. Download and install Dr.Fone on your computer.

Step 2. Connect your Samsung smartphone to your computer using a USB cable.

Step 3. Open Dr.Fone and select the "System Repair" option.

Step 4. Choose "Android Repair" from the list of available options.

Step 5. Click "Start" to begin the repair process.

Step 6. Fill in the required information on the device information screen, such as your device model and name.

Step 7. Click "Next" to proceed.

Step 8. Follow the on-screen instructions to repair your Samsung device touchscreen.

Solution 5: Contact custom service

samsung online support

There might be a hardware problem if your device stays unresponsive after you've tried to get beyond it. Another alternative is to get in touch with Samsung's customer service department. If your Samsung Flip’s front screen is not working, they can help. You may get assistance from a qualified expert at Samsung's after-sales support department if you're experiencing hardware problems. Nevertheless, scheduling an appointment may be necessary, which might be expensive. Even more so, it's inconvenient for those who live far from the nearest help desk.

How to avoid Samsung Flip front screen unresponsiveness?

You should touch your phone's screen a few hundred times per day. With their delicate glass composition, it's no surprise that touchscreens are one of the most common malfunctioning sections of smartphones. If your Samsung phone's touchscreen suddenly stops working, it may not be due to a hardware failure. You can keep your Samsung phone running well.

Avoid being harmed by dangerous malware

Our Samsung Flip smartphones have become more cluttered with cached data as we use them regularly. These files are designed to improve a device's performance but may contain malicious software and get corrupted. If removing programs hasn't solved the issue, the phone's cache may need to be cleared.

Update your phone on time

Troubles like a non-responsive touch screen may be avoided by keeping your Samsung device up-to-date with the latest software and security patches. Maintain vigilance for any changes; implement them immediately upon discovery.

Manage your data

Data management may protect your Samsung from failing. By clearing the cache disk, you may get rid of corrupted files and other information that might be causing your phone to crash. As a result of corrupted cache files and improper data management, your phone will not power on.

Use Dr.Fone to repair or manage your data

If your Samsung smartphone's touch screen is malfunctioning or you are experiencing any other issues, Dr. Fone can help. Using Dr.Fone regularly lets you keep your phone looking new and avoid problems that may otherwise make the touchscreen unusable.


This completes our walkthrough for resolving the touchscreen problem on the Samsung Galaxy Z Flip 4. Because of its folding design, the Galaxy Z Flip requires extra care. Touchscreens can easily be broken by everyday use or misuse. If the solutions above don't work, your device has a hardware malfunction, and you should contact Samsung Care to arrange a replacement.

Taking precautions to prevent these problems from occurring in the first place is also crucial. Preventative measures include utilizing reliable software like Dr. Fone and keeping your device current. In addition, avoiding accidental drops and other causes of hardware wear and tear helps keep your touchscreen functioning smoothly.

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Daisy Raines

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