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Troubleshoot Galaxy S10/S10+ Stuck on Samsung Logo or Bootloop

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Troubleshooting Boot Issues for the Samsung Galaxy S10/S10+

Feb 29, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


"How do I fix a Samsung S10 stuck on a boot screen loop?"

The Samsung Galaxy S10/S10+ is a powerful and popular smartphone, but like any electronic device, it can encounter issues. One common problem is getting stuck at the boot screen, preventing the device from fully powering on. We received several emails from our users that they were facing issues like “Samsung Galaxy Stuck on Samsung Logo” on their Samsung Galaxy S10/S10+ phones.

samsung S10 stuck at boot screen

Experiencing a Galaxy S10 that is stuck on the Samsung logo or caught in a boot loop can be frustrating. This issue prevents your device from booting up properly and accessing its functions.

If you're facing this frustrating situation, don't worry! In this article, we will explore the reasons behind the boot screen issue on Samsung Galaxy S10/S10+ and and provide step-by-step solutions to fix your Galaxy S10/S10+ and get it back up and running smoothly. Additionally, we will answer some frequently asked questions to assist you further.

Part 1. Reasons why Samsung Galaxy S10/S10+ Stuck on Samsung Logo or Bootloop

Here in this section, we have collated the major causes probably lying behind the Samsung Galaxy S10/S10+ stuck on Samsung Logo or Bootloop:

1. Software Update Issues
An interrupted or unsuccessful software update can cause your Galaxy S10/S10+ to get stuck on the Samsung logo or enter a bootloop. Unauthorized app downloads beyond Google Play Store or Samsung’s own applications wreaked havoc by malfunctioning.

2. Incompatible Apps or Corrupted System Files
If you have tweaked any existing software in your device and the device didn’t support that. Certain apps or corrupted system files can interfere with the booting process, leading to the device getting stuck.

3. Hardware Problems
In some cases, hardware issues such as a faulty battery or damaged power button may be the cause of the booting problem.
A faulty/defective/virus-infected memory card interrupts the device to function properly.

Part 2. 8 solutions to get Samsung Galaxy S10/S10+ out of the Boot Screen/Samsung Logo Stuck

When your Samsung S10/S10+ gets stuck at startup screen, you are sure to get stressed about it. But we have featured the basic reasons behind the issue. You got to breathe a sigh of relief and trust us. In this part of the article, we have collated numerous effective solutions to combat this problem. Here are some effective methods:

Method 1. Fix S10/S10+ Stuck at Boot Screen by iOS System Repair Tool

The very first Samsung S10/S10+ boot loop fix that we are introducing is none other than Dr.Fone - System Repair (Android). No matter, for what reasons your Samsung Galaxy S10/S10+ device has ditched you in between, this wonderful tool can fix that in a haze with one click.

Dr.Fone - System Repair (Android) can help you get your Samsung S10/S10+ out of stuck on boot loop, blue screen of death, fix a bricked or unresponsive Android device, or crash apps issue without much hassle. Moreover, it can also solve an unsuccessful system update download problem with a high success rate.

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One-click solution to fix Samsung S10/S10+ stuck at boot screen

  • This software is compatible with Samsung Galaxy S10/S10+, along with all Samsung models.
  • It can easily carry out Samsung S10/S10+ boot loop fixing.
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Video guide: Click-through operations to fix Samsung S10/S10+ stuck at startup screen

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Here is how you could get rid of Samsung S10/S10+ gets stuck on logo problem

Note: Be it Samsung S10/S10+ getting stuck at boot screen or any encryption-related Android issue, Dr.Fone - System Repair (Android) can ease off the burden. But, you got to take a backup of your device data prior to fixing the device problem.

Step 1: First of all, download Dr.Fone - System Repair (Android) on your computer and then install it. Once you launch the software and hit on ‘System Repair’ over there. Get your Samsung Galaxy S10/S10+ connected using your USB cable.

fix samsung S10/S10+ stuck at boot screen with repair tool

Step 2: On the next window, you got to tap on the ‘Android Repair’ and then tap on the ‘Start’ button.

android repair option

Step 3: Over the device information screen, feed the device details. Upon completing the information feeding click the ‘Next’ button.

select device details to fix samsung S10/S10+ stuck at boot screen

Step 4: You have to put your Samsung Galaxy S10/S10+ under ‘Download’ mode. For this purpose, you can follow the onscreen instructions. You just need to follow it.

put android in download mode

Step 5: Tap the ‘Next’ button to initiate the firmware download on your Samsung Galaxy S10/S10+. Wait until the download and verification process is accomplished. After that, Dr.Fone automatically repair your Samsung Galaxy S10/S10+. Samsung S10/S10+ gets stuck at boot screen issue will be resolved soon.

samsung S10/S10+ got out of boot screen
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Method 2. Fix Samsung S10/S10+ Stuck at Boot Screen in Recovery Mode

By simply entering into the recovery mode, you can fix your Samsung S10/S10+, when it gets stuck at startup screen. It will take a few clicks in this method. Follow the steps below and we hope that you will resolve the issue.

fix samsung S10/S10+ stuck on boot loop in recovery mode
  • Step 1. Start with turning off your device. Press and hold the ‘Bixby’ and ‘Volume Up’ buttons together. After that, keep hold of the ‘Power’ button.
  • Step 2. Release only the ‘Power’ button now. Keep holding the other buttons till you see the device’s screen getting blue with an Android icon on it.
  • Step 3. You can now release the button and your device will be in recovery mode. Use the ‘Volume Down’ button to choose ‘Reboot system now’. Confirm the selection by hitting the ‘Power’ button. You are good to go now!
samsung S10/S10+ recovered from boot loop

Method 3. Force Restart Samsung S10/S10+

When your Samsung S10/S10+ is getting stuck on logo, you can try force restarting it for once. Force restarting eliminates the minor glitches which might be impacting your phone’s performance. It includes a stuck device on logo as well. So, go with force restarting your Samsung S10/S10+ and the issue can easily be taken care of.

Here are the steps to force restart Samsung S10/S10+:

  • Step 1. Press the ‘Volume Down’ and ‘Power’ buttons together simultaneously for around 7-8 seconds.
  • Step 2. As soon as the screen goes dark, release the buttons. Your Samsung Galaxy S10/S10+ will get force restarted.

This action can help resolve temporary software glitches and get your device out of the boot loop.

Method 4. Charge Samsung S10/S10+ Fully

When your Samsung Galaxy S10/S10+ device runs low on power, it is obvious that you face problems while using it. It won’t turn on properly and gets stuck at boot screen. To resolve this annoying issue, you got to make sure that the device is fully charged. At least 50 percent charge should be there to allow the battery properly fuel your device.

Method 5. Clear Cache Partition of Samsung S10/S10+

In order to fix your stuck Samsung galaxy S10/S10+, you might have to wipe the device cache. Here are the steps:

fix samsung S10/S10+ stuck on logo by wiping cache
  • Step 1. Access the Recovery Mode on your Samsung Galaxy S10/S10+ by pressing and holding the ‘Power button’, ‘Volume Up’ button, and ‘Bixby’ button simultaneously.
  • Step 2. Leave the ‘Power’ button only when the Samsung logo shows up.
  • Step 3. As the Android system recovery screen crops up, then release the rest of the buttons.
  • Step 4. From the Recovery Mode menu, select the ‘Wipe cache partition’ option using the ‘Volume down’ button. Click the ‘Power’ button to confirm.
  • Step 5. Upon reaching the previous menu, scroll up to ‘Reboot system now’.
reboot system to fix samsung S10/S10+ stuck on logo

Method 6. Factory Resetting Samsung S10/S10+

If the above fixes weren’t of use, you can even try factory resetting the phone, so that the Samsung S10/S10+ stuck on logo issue gets resolved. To get this method executed, here are the steps that need to be followed.

  • Step 1. Push down the ‘Volume Up’ and ‘Bixby’ buttons altogether.
  • Step 2. While holding the buttons, take hold of the ‘Power’ button too.
  • Step 3. When the Android logo comes on the blue screen, release the buttons.
  • Step 4. Hit the ‘Volume Down’ key to make selections among the options. Choose the ‘Wipe data/factory reset’ option. Press the ‘Power’ button to confirm the selection.

Method 7. Remove SD Card from Samsung S10/S10+

As you know, a virus-infected or faulty memory card can wreak havoc for your Samsung S10/S10+ device. Removing the defective or infected SD card would possibly fix the problem. Because, when you get rid of the SD card, the faulty program no longer troubles your Samsung phone. This in turn allows you to smoothly operate the device. Hence, this tip says you to detach any of the unhealthy SD card if it’s there in your device.

Method 8. Use Safe Mode of Samsung S10/S10+

Here is the last solution for your Samsung S10/S10+ stuck at boot screen. What you can do is, use the ‘Safe mode’. Under the Safe Mode, your device won’t undergo the usual stuck situation anymore. Safe mode ensures that your device is securely allowing you to access the services without raising any issues and uninstall any problematic third-party apps.

  • Step 1. Hold down the ‘Power button’ until the Power Off menu turns up. Now, push the ‘Power Off’ option down for a couple of seconds.
  • Step 2. The ‘Safe Mode’ option will now appear on your screen.
  • Step 3. Hit on it and your phone will reach the ‘Safe Mode’.
fix samsung S10/S10+ stuck on logo in safe mode

Part 3. FAQs about Samsung Galaxy S10/S10+ on Samsung Logo or Bootloop

1. Will I lose my data if I perform a factory reset on my Galaxy S10?

Yes, a factory reset erases all data on your device. Make sure to back up your important files before proceeding.

Tips: Wondershare Dr.Fone is a tool that helps you keep your important data safe. It can back up all the important information on your Samsung Galaxy S10/S10+, like photos, music, videos, contacts, and more and is compatible with over 8000 Android devices. The backup process is easy and only takes a few clicks. You can also restore your backup to any device you want, and choose which data you want to restore. This is a great way to make sure you never lose your important information!

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2. Can a faulty battery cause my Samsung Galaxy S10/S10+ to get stuck at the boot screen?

it's rare, a faulty battery can potentially cause booting issues. If you suspect a faulty battery, it's advisable to contact Samsung support or visit an authorized service center for further evaluation.

3. Is there any specific app known to cause boot screen problems on Samsung Galaxy S10/S10+?

isn't a specific app known to cause boot screen problems universally. However, certain apps with compatibility issues or those installed from unofficial sources may lead to booting problems. It's recommended to uninstall any recently installed or suspicious apps if you experience recurring boot screen issues

4. What should I do if none of the suggested solutions work for my Samsung Galaxy S10/S10+ stuck at the boot screen?

If the provided solutions fail to resolve the boot screen problem, you may consider performing a firmware update or contacting Samsung support for further assistance. They can provide specialized guidance based on your device's specific situation and recommend appropriate troubleshooting steps.

5. How can I prevent my Samsung Galaxy S10/S10+ from getting stuck at the boot screen in the future?

  • Keep your device up to date with the latest software updates.
  • Avoid installing incompatible or suspicious third-party apps.
  • Clear app cache regularly to prevent buildup of corrupted data.

6. Can a bad hardware component cause the Galaxy S10 to be stuck on the Samsung logo or enter a bootloop?

Yes, hardware issues such as a faulty battery or power button can contribute to booting problems. If software troubleshooting steps don't resolve the issue, it's recommended to have the device inspected by a professional.


Experiencing your Samsung Galaxy S10/S10+ stuck on the Samsung logo or caught in a boot loop can be frustrating, but with the right solutions, you can resolve the issue. By following the methods mentioned in this article, such as force restarting, clearing cache partition, entering Safe Mode, or performing a factory reset, you can successfully get your device out of the boot loop. Remember to take precautions, like backing up your data on your Samsung device, and regularly update your device's software to prevent future occurrences. If you're still facing difficulties, consider contacting Samsung support for further assistance.

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