iPhone 13 No Sound on Calls? - 14 Ultimate Solutions

Apr 28, 2022 • Filed to: Fix iOS Mobile Device Issues • Proven solutions


iPhone users choose their phones for the smooth user interface and exemplary performance. It's often unpleasant to see a technological failure like the volume button not working, the loudspeaker option not working during calls. One common issue users face is iPhone 13 no sound on calls.

If you're hearing distorted voices, or if you can't hear the dial tone. If you cannot hear what the other person is saying to you. Don't worry if your iPhone's sound isn't working during calls.

You can attempt the methods below to remedy the problem before contacting Apple Support for assistance.

Part 1: Fix iPhone 13 No Sound on Calls with A Few Clicks - Using Dr. Fone- System Repair (iOS)

The good news is that we can run a few fixes of our own before running to the Apple store. This is where Wondershare's Dr. Fone comes in. Dr.Fone offers advanced capabilities like data recovery of deleted contacts, images, messages, and videos. It can help with WhatsApp transfer, phone backup, and screen unlock.

Our focus is using the System Repair function to ensure that Dr. Fone can fix your no sound issue on your iPhone 13.

Step 1: The first step in this process is downloading Dr. Fone - System Repair (iOS) from the official website to your computer. Install the software and open it to "Home" after setting up.

dr.fone system repair

Connect your phone to the computer. Dr. Fone will detect your iPhone. You can use the "System Repair" option now.

Step 2: Once you've selected the System Repair option, a dialog box opens. It holds two options. The first is the "Standard Mode." The other is "Advanced Mode."

standard mode and advanced mode

In the standard model, you can address the majority of system issues. It can be your iPhone getting stuck on the Apple logo, the black screen issue. You can also resolve the issue of iPhone no sound on calls without losing phone data.

If the standard model fails, you can use the advanced mode. The advanced mode is used to fix more extensive system iOS issues. However, a downside is that it erases the device data.

Step 3: If you need to use the advanced mode, it needs an iOS firmware download to function.

dr.fone downloading firmware

And the firmware also needs to be verified. Please wait patiently. Once verified, move to the next step.

downloading the correct df firmware

Once the iOS firmware is verified, the dialog box opens with an option to "Fix Now." With this option, the software aims to rectify the issue in your device. Once the problem is identified and resolved, you can use your device again.

Step 4: Once the iOS firmware system repair is complete, look over the device to see if the speaker works during calls or not. The beauty of this software is that it will fix your iPhone's no sound during calls issues and any other issues your iPhone may have.

iphone firmware repair complete

Part 2: Other 13 Possible Fixes to iPhone 13 No Sound on Calls Issue

If you would like to know of a few other fixes to these issues, you can use any of the following ideas below. They are designed to be a quick fix with minimal effort from you.

1. Restart iPhone 13: Restarting your phone can clear away any glitches or loading issues of your phone. An easy way to restart your iPhone 13 is to press down three buttons. Press the Volume Up button or the Volume Down button, and the Side button. Keep pressing the button until you see the "Power Off" slider. And then drag the slider to turn off the iPhone 13. After the iPhone 13 is turned off, please press and hold the side button again until the Apple logo appears to turn it on.

2. Turn up the Volume: Sometimes, you might have butterfingers, and you can accidentally silence your phone. You can just check by pressing the volume up and Volume down buttons to avoid this.

3. Remove iPhone 13's case: When your phone's battery overheats with a cover on, it has the potential to degenerate your phone's performance. It can bring down battery life, performance capability, and signal strength. Removing the case can help your phone cool down. It can prevent the functions of your phone from lagging.

4. Close Apps your iPhone 13 is running: When other apps are running on your device, your phone's processing can take a hit. This can mean that the phone will sacrifice some functions in favor of others. So, you can choose to clear apps from your phone's memory. Close all open apps and call again. In many cases, this can be enough to clear up the issue.

5. Clean the iPhone Receiver: When your phone is in constant use, you may not notice dust gathering. So it can occasionally help to physically clean out the debris in your charging ports, your speaker, and microphone slots. You can do this one of two ways. You can use a thin soft-bristled brush to clean out debris.

Do not use any sharp objects like pins or needles. The ports are delicate and need to be handled as such. Another way you can clean is by blowing air across the speaker. Do not blow air directly into the speaker; across the ports is fine.

6. Turn off Bluetooth. You can often use Bluetooth earphones and forget to disconnect. It happens to the best of people. To combat this, swipe up to display the Bluetooth icon. It's to the right of the wifi icon. If the icon is lit up in blue, select it to disable it. Check to see if the issue resolves itself. You can also go to "Settings", choose "Bluetooth" and toggle it off.

locating the bluetooth icon

7. Exit Headphone Mode: One reason why you have trouble with audio could be because your phone is stuck in headphone mode. You can quickly remedy this. Go to "Settings" on your iPhone, select "Sounds and Haptics". Follow this up by choosing "Headphone Safety". There you can see the button "Headphone Notification". Toggle this on and off to rectify any issues with audio on calls you may have.

8. Update IOS: To update your software, go to Settings. Tap on "General" then "Software Update". Select Automatic Updates, and follow by choosing "Download iOS Updates". Install iOS Updates should be enabled. The iPhone will be updated to the most recent version of iOS automatically.

9. Factory Reset iPhone 13: Before you start, you should back up important data to avoid losing it in the reset. In the iPhone 13, you have two options to reset your data. One allows you to factory reset and the other to reset while preserving your data.

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For factory reset, go to "Settings", tap "General", opt for "Transfer or Reset iPhone", then click on "Erase All Content and Settings". You will have a warning popup to ask if you would like to continue. Press continue and if you get another prompt, select "Erase Now".

how to reset iphone

10. Use iTunes to Restore iPhone 13:

  • Connect your iPhone to your Mac.
  • Go to iTunes.
  • Look for the "Finder" tab. You will find an option called "restore" iPhone on this tab.
  • Tap again to confirm.
  • Wait until your iPhone restarts or restart it yourself.

restore iphone using itunes

11. Contact Apple Support: If none of these solutions are working, you can always call to find a solution for Apple's customer service. They can guide you through some insider tips and tricks to help. They can also help facilitate the solution for you through the Apple Genius Bar.

12. Contact Service Provider: There is one option you may not have considered yet. Have you considered that it may not be a fault with your phone? It could be a network connectivity issue. You can resolve this issue with a quick call to your service provider.

13. Check for Hardware Issues: This is the final step to determining if your issues are due to software or hardware issues. Go to your browser's search bar. Look for "Microphone Test Online". Use it to find out if the microphone cannot pick up your audio, this is a cue that your iPhone is experiencing hardware issues.


Sometimes, you find you don't hear the dial tone when you call someone. Other times, you may not be able to listen to the other person calling. This is a universally unpleasant experience, especially if you're an iPhone user with the latest iPhone 13.

The iPhone 13 no sound on calls issue can be an easy-to-fix issue as long as you know where the fault lies. These fourteen tips can help systematically address firmware, hardware, and network connectivity issues.

Simply highlighting the problem is not enough if you can't fix it. So here, you have a comprehensive list of solutions available to any issues your phone may have. With this, you can rest assured that your phone is well on its way to functioning like the beast it was crafted to be.

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