9 Proven Ways to Fix My iPad Won't Turn Off
Are you facing an issue where no matter what you do, your iPad won't turn off? If yes, then you are not alone. Recently there have been a lot of complaints where iPad users are facing a similar situation. Their iPad won't turn off, and no user knows why.
One thing is for sure; this issue/error isn't related to any particular iPad model or iOS version. That's because users of every iPad model are encountering this problem. So, what's causing this problem? How do you fix it if your iPad won't power off? We will discuss it all in this detailed guide:
- Hard Reset Your iPad
- Turn On Assistive Touch for a virtual button
- Turn on Airplane mode
- Update Your iPadOS
- Reset Your iPad's Settings
- Fix iPad won't turn off via Dr.Fone System Repair(Without data loss
- Restore iPad in Recovery Mode using iTunes/Finder (Data Loss)
- Put iPad into DFU mode
- Contact Apple Store for Repair
Part 1: Reasons Why iPad Won't Turn Off
A majority of times, your iPad won't switch off due to hardware/software-related concerns. These are also one of the most common reasons behind other iOS device errors.
Software error occurs when you have an incomplete or faulty software update. Incomplete software updates can occur if your device runs out of battery while updating.
On the other hand, hardware errors are related to any defective hardware component. Note that hardware concerns are tougher to troubleshoot than software ones.
Part 2: Before You Begin to Fix iPad Won't Turn Off
Before you start with the solutions, we would recommend you back up your iPad to avoid any data loss. Backing up your data is important if you encounter iOS errors commonly. It keeps your crucial data safe. There are three ways to back up your iPad:
iCloud backup makes a copy of the information on your iOS device. You can easily restore the iPad data if you have an iCloud backup.
- To back up data on your iPad, go to settings, then the option with your name.
- Tap on iCloud and then iCloud Backup.
- In doing so, your iPad will auto-backup all your data once it is locked or connected to WiFi or any power source.
For manual backup, follow the same steps to reach iCloud Backup and tap on Back Up Now. If you have a WiFi + Cellular iPad model with 5G support, you may get an iPad backup option from your carrier. For such models, you can turn on/off the Backup Over Cellular by navigating to the iCloud Backup.
Alternatively, you can use iTunes/Finder to back up your data. It's important to have macOS 10.15 to back up your iPad through Finder. For earlier versions, you can use iTunes.
Using Finder on Mac
- First, connect your iPad with the Mac using a cable.
- Go to the Finder sidebar and choose your iPad. Click on General and then select "Back up all of data on your iPad to this Mac."
- Click on "Encrypt Local Backup" and then "Back Up Now."
Using iTunes on Windows
- Connect your iPad to your Windows PC through a cable.
- On your PC, open the iTunes app and select the iPad button.
- Click on Summary >Back Up Now > Encrypt local backup.
- Set a password for your backup, and it's done!
You can check the backup on your Windows PC by navigating to Edit > Preferences > Devices. As your backups will be encrypted, you can identify them with the locks in the backup list.
Using iTunes on Mac
- Connect your Mac and iPad with a cable and follow the below steps:
- On your Mac, go to iTunes > Device.
- Click on Backup Now. Encrypt your backup and set a password. You can access the iPad backup by clicking on iTunes > Preferences > Device.
Selectively backup your iPhone data in 3 minutes!
- One click to backup the whole iOS device to your computer.
- Allow previewing and selectively export contacts from your iPhone to your computer.
- No data loss on devices during the restoration.
- Works for all iOS devices. Compatible with the latest iOS version.
One of the easiest techniques to back up your iPad is through Dr.Fone - Phone Backup (iOS). The tool is efficient for backing up all your data automatically.
Once backed up, you can easily preview and restore the data you want. It doesn't cause any data loss during transfer, backup, or restore, so that's a plus point! To back up your iPad through Dr.Fone - Phone Backup (iOS), follow the below steps:
- Open Dr.Fone on your PC and go to Phone Backup.
- Connect your iPad to the PC. Once asked for "Back and Restore Data On Your Phone," click on Backup.
- In doing so, the tool will back up your iPad data. You can also select the file types that you want to backup and click on the Backup button.
- It will take a few minutes (as per your phone storage), and all your iPad data will be backed up.
Automatic backup helps you to set up the backup frequency and backup period. If there isn't any customized backup setup, the tool uses a default backup. If your iPad and PC are connected to the same WiFi, all the data will be backed up automatically.
Part 3: 9 Proven Ways to Fix iPad Won't Shut Down
You know the reason. You have your data backed up. Now, it's time to troubleshoot the error where your iPad won't shut down. Here, we will be providing effective solutions to deal with the problem. If you have already tried any of the below solutions earlier to fix the "iPad will not power off," or the "iPad is not shutting down" error, but it didn't work, move on to the next step.
3.1 Hard Reset Your iPad
Hard reset is similar to force restart without losing any data. It will turn off your device and turn it back on, keeping everything intact. If you can't turn your iPad off, hard reset your iPad.
Hard Reset iPad With No Home Button
- Press the volume button (the one nearest to the top button) and quickly release the same. Repeat it for the other volume button.
- Press and keep holding the top button of your iPad.
- Once you see the Apple logo, release the button.
Hard Reset iPad With Home Button
Press and hold the top button and home button of your iPad. Once you see the Apple logo on the screen, release the buttons.
3.2 Turn On Assistive Touch for a Virtual Button
The reason why you cannot turn off your iPad is that the physical button isn't working, try using Assistive touch. Assistive Touch is an accessibility feature through which you can perform actions or gestures.
To turn it on, go to Settings. Then tap on Accessibility > Touch > Assistive Touch. Turn on the Assistive Touch. A floating button will show up on the screen.
Now, try turning off your iPad by following the below steps:
- Press the virtual button and then tap on Device.
- Once you see the Lock Screen, press and hold the same. The power slider will appear.
3.3 Turn On Airplane Mode
Still wondering why my iPad won't shut down? If your iPad is downloading information, which may cause to hold up the iPad to shut down. Turning on the airplane mode can disconnect all internet connections and stop all downloading tasks. For that, go to Settings and look for Airplane Mode. Once you find it, tap the button to turn it on.
3.4 Update Your iPadOS
If you can’t turn the iPad off, look for any new available iPadOS update and update it to the same.
- Plugin your iPad to the power and connect to the internet through your WiFi.
- Navigate to the Settings > General > Software Update.
- Now, you will be able to see if there is any update available. If you see two options, select the one that you want.
- Tap on Install Now. If you get the Download and Install option, tap on the same. Enter your passcode and tap on the Install Now button.
3.5 Reset All Settings of Your iPad
Try restoring your iPad to default settings without erasing the data. It doesn’t hamper your iPad functionality and gives it a quick refresh.
- Go to Settings > General. Tap on Transfer or Reset iPad and then Reset.
- Tap on Reset all Settings. Enter the passcode if asked. Then, tap on Reset again and wait for some time.
3.6 Fix iPad Won't Turn Off via Dr.Fone - System Repair (iOS) without Data Loss
Repair iOS System Errors Without data loss.
One of the easiest ways to turn off your iPad is by using an advanced tool like Dr.Fone - System Repair (iOS). This tool will help you repair most of your iOS system issues without any data loss.
Dr.Fone - System Repair (iOS) has made troubleshooting so easy that you will be able to fix the iPad problem, even if you aren't a tech-geek. All you have to do is just connect your device and follow some quick steps.
With its highest success rates, your iPad will turn off in just a few clicks. Download the Dr.Fone System Repair tool on your computer and follow the below steps:
- Open Dr.Fone and navigate to System Repair.
- Connect your iPad with your computer. Wait for the tool to detect your iPad.
- Once done, you will be given two options: Standard and Advanced Mode. Click on Standard Mode
Note: Standard mode will fix your iPad issue without any data loss. The Advanced mode can fix more iOS issues, but it will erase all your data. For this iPad error, the Standard mode is an appropriate choice.
- The outstanding tool will detect your device and show available iOS versions. Choose any version and press Start. This will download the iOS firmware.
- Next, the tool will verify the iOS firmware. After verification, a window will appear. Click on "Fix Now''. This will repair your iPad, and it will start working normally again.
With Dr.Fone - System Repair (iOS), you will go from "why my iPad won't turn off" to "Finally it's turned off!" within a few minutes.
3.7 Restore iPad in Recovery Mode using iTunes/Finder (Data Loss)
Before trying this step, make sure that your Mac is updated. If you are an iTunes user, make sure you are using the latest version.
For a Mac with macOS Catalina, use Finder. If you have a Mac system with macOS Mojave (or earlier) or any PC, use iTunes.Connect your iPad and wait for the recovery mode screen to show up. Once it does, follow the below steps:
iPad Without a Home Button
Press the volume button (nearest to the top button) and release it quickly. Repeat the same for the other volume button. Now, press and hold the top button of your iPad.
iPad With a Home Button
On your iPad device, press and hold the Home button and top button simultaneously. Instead of the top button, you can also press and hold the side button. Continue this step until you see the Recovery mode screen.
- Now, look for the iPad on the Finder/iTunes.
- Go to Summary or General Tab.
- Once you see the option for Restore or Update, click on Restore.
The restore option will update your iPadOS and erase all the data. This may fix the error where your iPad won't switch off.
3.8 Put iPad into DFU mode
While this method is a bit tricky, you can try this step if your iPad won't shut off. Make sure your Mac/PC is updated, and you are using the latest iTunes version. For macOS 10.15 Catalina or later, use Finder.
iPad with Home Button
- Connect your iPad with the Mac/PC. Go to Finder or iTunes.
- Press and hold both the power and home button simultaneously. Do so until the screen turns black.
- After three seconds, release the power button but do not release the home button.
- Keep pressing the home button unless you see the iPad on iTunes/Finder.
- Now, click “Restore iPad”.
iPad without Home Button
- Turn off your iPad and connect it to the PC/Mac. Go to iTunes or Finder.
- Now, press and hold the iPad power button. After a few seconds, press and hold the volume down button along with the power button.
- Wait for 10 seconds and release the power button. Keep holding the power down button for nearly 5 seconds.
- Once the screen turns black, your iPad will get into DFU mode.
- When you see your iPad in iTunes or Finder, click “Restore iPad”. It might fix the error where your iPad will not shut down.
3.9 Contact Apple Store for Repair
If your iPad is still not turning off, you can get your iPad repaired in person by reaching a nearby Apple Store. For that, go to the Apple website and schedule an appointment with an expert. You can also mail the iPad to Apple by reaching their website or calling 1-800-MY-APPLE (1-800-692-7753).
We understand how irritating it is when you can't turn off iPad. You can try out the above solutions, and hopefully, one of them will resolve the issue. We recommend using Dr.Fone - System Repair (iOS) to troubleshoot the error, as it has proven to be pretty effective in the past. But, go for whichever solution you think might work best for you.
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