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iPad Magic Keyboard Trackpad Not Working? Here's What To Do!

Feb 29, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


The iPad is a fantastic consumption device, and with the addition of the Magic Keyboard accessory, you can augment its capabilities and convert it into a powerful, portable productivity device. The keyboard even features a small trackpad! What happens when you have come to rely on the Magic Keyboard and you find the Magic Keyboard trackpad not working one fine day?

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Part I: What Causes Behind Apple Magic Keyboard Trackpad Not Working?

apple Magic Keyboard for ipad

You might not like it, but the odds of anything going wrong with anything are stacked like this: If it can go wrong, someday it will. On top of that, it is more than likely that the day you need that very thing the most is the day it will fail on you. Funny how the universe seems to work, eh?

Now, what could be going on here? What are the causes for the Apple Magic Keyboard stops working out of the blue? Is it dead? Can it be fixed? Well, we can certainly do a few things to check if it is just acting up or if is, indeed, dead for good!

The internet is filled with people trying to figure out why their Magic Keyboard trackpad suddenly stopped working. Some users posit that it happened to them right after they woke their iPads up using the trackpad. If you are in the habit of waking up your iPad with the trackpad, you might be one of those for whom this is why the Magic Keyboard stops working.

Some have gotten it to work again with trial-and-error methods. People report that the keyboard works fine, it is just the Magic Keyboard trackpad not working.

Are there any fixes for this Magic Keyboard trackpad not working issue? No official fixes exist because Apple does not think there is any problem here. This might have been in the line of software bugs that are causing some issues with the trackpad, and Apple does not deem it fit to address publicly, at least until they have a handle on a fix for it.

However, what we have done is collate all user experiences and distilled the tricks to try and make the Magic Keyboard trackpad operational again before you give up and contact Apple.

Part II: 7 Fixes For iPad Magic Keyboard Trackpad Not Working

In this part, we bring you 7 ways to fix your iPad Magic Keyboard trackpad not working issue. None of these methods are guaranteed to work, they are simply ways to try and see if it works for you because these methods have worked for others with varying levels of success.

Fix 1: Clean the Trackpad

Dust or debris might be affecting the trackpad's functionality. Gently clean the trackpad using a soft, lint-free cloth.

Fix 2: Clean The Smart Connectors

It is a good time as any to bring out the cleaners. The Magic Keyboard connects to the iPad using magnetic smart connectors, and anything less than clean connectors could cause unforeseen issues, such as the iPad Magic Keyboard trackpad not working.

Magic Keyboard smart connector

Here's how to clean the smart connectors on the keyboard and the iPad:

Step 1: Take your Magic Keyboard off the iPad.

Step 2: Use a mild, non-abrasive, non-corroding cleaning agent with roughly 70% alcohol content and dab a piece of cotton with it until the cotton is damp. You might also want to use pre-moistened cleaning wipes for the purpose.

Step 3: Lightly clean the entire iPad with it, beginning with the smart connector on the iPad

Step 4: Repeat the steps for the Magic Keyboard as well, starting with the connector.

Step 5: Connect your iPad to the Magic Keyboard again and see if that resolves the issue for you.

Fix 3: Check the Battery Level

Ensure the keyboard's battery is adequately charged. A low battery could lead to trackpad issues.

Fix 4: Restart The iPad

One of the first and easiest things to do is restart the device that is giving problems. Since the keyboard is simply an accessory, restarting the iPad should help get the keyboard trackpad working again. Here is how to restart the iPad, depending on which model you have:

iPad With Home Button

restart ipad with home button

Step 1: Press and hold the top button and drag the slider to shut down the iPad when the slider appears.

Step 2: Press and hold the top button to restart the iPad.

iPad Without Home Button

restart ipad without home button

Step 1: Press and hold either volume key along with the Power button till the slider appears. Drag the slider and shut down the iPad.

Step 2: Press the Power button to restart the iPad.

Fix 5: Disconnect And Reconnect The Keyboard

As the Magic Keyboard is an accessory, you can disconnect it from the iPad and reconnect it to see if that fixes the issue for you. Remember to not wake the iPad using the trackpad! In case there is a USB-C cable attached to the Magic Keyboard, remove that cable as well so that the keyboard is completely powered down.

Fix 6: Reset All Settings

Resetting your iPad settings could be a way to resolve corruptions and glitches inside the OS and get your iPad Magic Keyboard trackpad working again. Here’s how to reset all settings on iPad:

Step 1: Go to Settings > General > Transfer Or Reset iPad

Step 2: Tap Reset

Step 3: Tap Reset All Settings

reset all settings ipad

Step 3: Confirm to reset all settings.

This will reset all settings on your iPad while the iPad restarts. Hopefully, the keyboard trackpad works!

Fix 7: Update iPadOS

Apple suggests updating your iPad to iPadOS 14.5 or later if you intend to use Magic Keyboard with your iPad. They do not say if that version is required for the iPad to even recognize the keyboard, so it is possible that your iPad is on a lower version and does not have full compatibility. In any case, it is a great idea to keep your iPad always updated.

1. Use Apple Finder or iTunes to Update iPad

You can connect your iPad to a PC or Mac and use iTunes or macOS Finder to check for iPadOS updates.

use itunes to update itunes

However, what if your iPad is already on the latest version? How to reinstall/repair the system in that case, preferably without deleting user data? Check below!

2. Use Wondershare Dr.Fone - System Repair (iOS) to Repair And Update iPad Easily

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Repair iOS System Errors to Fix iPad Magic Keyboard Trackpad Not Working without Data Loss.

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As we see, there is a limitation in the Apple way that if your iPad is already on the latest iPadOS, you cannot reinstall it without deleting user data. Officially, at least. You will have to download the firmware files and then you can update the iPad, but you might not be comfortable with it. How about we give you a way to do that in just a few clicks, with clear instructions and an understanding of what is going on at each step?

Wondershare Dr.Fone is a godsend tool designed by the talented mortals at Wondershare Company. The software is module-based, with each module designed to perform a set of tasks in the most efficient and thorough way possible. Here’s how to use Dr.Fone to repair and update iPadOS quickly and easily without deleting user data:

Step 1: Click the "Try It Free" button to download and install Dr.Fone on your computer.

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Step 2: Connect your iPad using the data cable and launch Dr.Fone.

wondershare drfone interface

Step 3: Choose the "System Repair" module > "iPhone" > "iOS Repair" and select Standard Repair Mode that will reinstall/repair iPadOS without deleting user data.

Pro Tip: You can use the Phone Backup feature to back up your user data first.

drfone system repair

Step 4: Follow the guide to put your iPad into Recovery mode. And then, the software shows you your iPad model and firmware version:

drfone device firmware information

Step 5: Choose the firmware to download.

Step 6: Firmware is verified with Apple after the download is complete, and Dr.Fone will prompt for your input:

repair ipados easily

Step 7: Click Repair Now.

drfone system repair complete notification

After the process is complete, the iPad will restart with factory default settings. Now when you connect the Magic Keyboard, hopefully, the trackpad will be working.

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Magic Keyboard accessory for iPad is a game-changer for those who prefer using the iPad for both media consumption and productivity. The accessory features a full keyboard complete with a trackpad that is as joyous to use as the ones Apple is known for. Imagine the grief when people find the Magic Keyboard trackpad not working! If you are one of those who found this issue with your iPad Magic Keyboard, the fixes above should have helped you get around until Apple gets the bugs ironed out.

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Daisy Raines

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