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iPad is Disabled Connected to iTunes on Your Screen? 5 Ways to Fix!

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Apr 22, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

ipad is disabled

When an iPad is disabled, the message "Connect to iTunes" will appear on the screen. This means that the device is locked and cannot be used until it is connected to iTunes and restored.

Anyone who finds their "iPad is disabled connect to iTunes" is bound to feel frustrated. After all, you should use your iPad for work or studies. However, there is no need to worry as we will help you tackle the problem.

Why Is "iPad is Disabled Connected to iTunes" on Your iPad Screen?

The "iPad is Disabled Connect to iTunes" appears on the screen when the iPad's passcode has been entered incorrectly multiple times. It is a security feature built into the device to prevent unauthorized access.

After several incorrect attempts, the device will lock itself and display the message on the screen. When an iPad is locked in this way, it cannot be used until it is connected to iTunes and restored.

Another possible reason for the "iPad is Disabled Connect to iTunes" message appearing is if the iPad has been jailbroken or modified. Jailbreaking or changing the device can cause issues with the software and make it difficult to access or use the device.

ipad is disabled connect to itunes

Fix iPad Is Disabled Connected to iTunes with iTunes

1. Try Recovery Mode with iTunes

One of the ways to get your iPad to work when it is disabled is by using Recovery Mode with iTunes. It is the process of restoring the device through iTunes.

Here are the steps to fix iPad is disabled connect to iTunes with iTunes using recovery mode.

  • Connect your iPad to your computer using a USB cable.
  • Open iTunes on your computer. You can download it from the official Apple website if you don't have iTunes installed.
  • Put your iPad in recovery mode. To do this:
  1. Press and hold the "Home" button and the "Power" button simultaneously until the screen goes black.
  2. Then release the "Power" button but keep holding the "Home" button until iTunes recognizes the device in recovery mode.
  • iTunes will now display a message saying it detected an iPad in recovery mode. Click on "OK" to continue.
  • Click on the "Restore iPad" button in iTunes. This will erase all data and settings on the device, so ensure that any essential data has been backed up before proceeding.
  • Wait for the restoration process to complete. This can take some time, so be patient.
  • Once the restoration process is complete, your iPad will be restored to its original factory settings and will no longer display the "iPad is Disabled Connect to iTunes" message.

restore ipad with itunes

2. Use DFU Mode with iTunes

When your iPad is displaying the message "iPad is Disabled Connect to iTunes," and you never synced your iPad with iTunes or you have forgotten your Apple ID, you can fix the issue using Device Firmware Update (DFU) mode.

Here are the steps to fix iPad is disabled connected to iTunes using DFU mode with iTunes.

  • Connect your iPad to your computer using a USB cable.
  • Open iTunes on your computer.
  • Put your iPad in DFU mode. To do this:
  1. Press and hold the "Power" button for quickly
  2. Then press and hold the "Home" button while holding the "Power" button for several seconds.
  3. Release the "Power" button, but hold the "Home" button until iTunes recognizes the device in DFU mode.
  • iTunes will now display a message saying it detected an iPad in DFU mode. Click on "OK" to continue.
  • Click on the "Restore iPad" button in iTunes. This will erase all data and settings on the device, so ensure that any critical data has been backed up before proceeding.
  • Wait for the restoration process to complete. This can take some time, so be patient.
  • Once the restoration process is complete, your iPad will lose all your settings and will no longer display the "iPad is Disabled Connect to iTunes" message.

dfu mode

Please note that this process will erase all the data from your device and can't be undone, so make sure you have a backup of the essential data before restoring. Also, putting the device in DFU mode can be tricky, and it's recommended to follow the instructions carefully to avoid any damage.

3. Restore Your iPad with iTunes (Windows-iTunes/Mac-Finder)

If your iPad displays the message "iPad is Disabled Connect to iTunes," you can fix the issue by restoring your iPad with iTunes. This process will erase all data and settings on the device, so ensure that any critical data has been backed up before proceeding.

Here are the steps to fix iPad is disabled connected to iTunes using restore your iPad with iTunes on Windows.

  • Connect your iPad to your computer using a USB cable.
  • Open iTunes on your computer.
  • iTunes should automatically detect the connected iPad. If not, click on the "Device" button located at the iTunes window.
  • Click on the "Summary" tab.
  • Then, click on the "Restore iPad" button. This will erase all data and settings on the device, so ensure that any critical data has been backed up before proceeding.
  • Wait for the restoration process to complete. This can take some time, so be patient.
  • Once the restoration process is complete, your iPad will be restored to its original factory settings and will no longer display the "iPad is Disabled Connect to iTunes" message.

restore ipad

As for Mac users, here is what you need to do.

  • Connect your iPad to your Mac using a USB cable.
  • Open Finder on your Mac.
  • Finder should automatically detect the connected iPad. If not, click on the "Devices" button located in the sidebar.
  • Click on the "Summary" tab.
  • Click on the "Restore iPad" button. This will erase all data and settings on the device, so make sure that any important data has been backed up before proceeding.
  • Wait for the restoration process to complete. This can take some time, so be patient.
  • Once the restoration process is complete, your iPad will be back to its default settings and will no longer display the "iPad is Disabled Connect to iTunes" message.

How to Fix "iPad is Disabled Connected to iTunes" Without Computer?

If you want to know the solutions if your iPad is disabled connect to iTunes fix without computer, and you should consider the following options.

1. Click on "Erase iPad" in "Find My iPhone" via iCloud

When you don't have access to a computer, you can still fix iPad is disabled connect to iTunes by erasing your iPad through iCloud.

We provide the steps you need to follow.

  • Open a web browser on a device other than your iPad and go to iCloud.com.
  • Log in to iCloud using your Apple ID and password.
  • Then, click on "Find My iPhone."
  • Click on "All Devices" and select your iPad from the list.
  • Next, click on "Erase iPad" to erase all data and settings on the device.
  • Confirm the action by typing in your Apple ID password.
  • Wait for the process to complete.
  • Once complete, your iPad will be restored to its original factory settings and will no longer show the "iPad is Disabled Connect to iTunes" message.

find my

2. "Erase iPad" When "Try Again Later" Appears (for iOS 15.2 or Later)

If "Try Again Later" appears, follow the steps below.

  • On the iPad's lock screen, repeatedly press the "Home" button until "Try Again Later" appears.
  • Wait for a few seconds and the option to "Erase iPad" will appear on the screen.
  • Click on "Erase iPad" to erase all data and settings on the device.
  • Confirm the action by typing in your Apple ID password.
  • Wait for the process to complete.
  • Once complete, your iPad will be restored to its original factory settings and will no longer manifest the "iPad is Disabled Connect to iTunes" message.

3. Contact Apple Support

apple support

In addition to the above, consider Apple Support. To seek Apple Support, you need to follow the steps below.

  • Visit the official Apple Support website.
  • Click on the "Contact Us" button.
  • Select "iPad" as the product.
  • Select "iPad is Disabled" as the topic.
  • Choose a method to contact Apple Support, such as phone or chat.
  • Provide your contact information and a description of your issue.
  • Follow the instructions provided by the Apple Support representative.

An Apple Support representative will assist you with troubleshooting steps to fix the issue. They may ask you to provide information such as your iPad's serial number, proof of purchase, and contact information. You will also be asked about your Apple ID and password.

Please note that the apple support representative may ask you to schedule a repair or replacement for the iPad, depending on the issue. In such a situation, you will have to provide your iPad for repair.

If your iPad is out of warranty or if the issue is caused by accidental damage, you may have to pay for fixing.

Bonus Tip: Quick Solution to Remove "iPad Is Disabled Connected to iTunes"

For quick results, you should use Wondershare Dr.Fone-Screen Unlock. It is a helpful option for those who need to remember their passcode or remove a screen lock from their Apple device.

safe Downloadsafe & secure

Here is how you can take advantage of the tool.

  • First, download and install the software on your computer.

drfone

  • Connect your locked iOS device to the computer using a USB cable. The software will automatically detect the device once it is connected.
  • The software will then display instructions on how to put the device into DFU mode. Follow the instructions to put the device into DFU mode.

dfu mode steps

  • Once the device is in DFU mode, the software will begin unlocking the device.
  • The software will display the progress of the unlock process. Wait for the process to complete.
  • After the unlock process is complete, the device will turn back to its original factory settings.
  • You can now use the device without the locked screen.

unlocked

safe Downloadsafe & secure

FAQs

Tips for "iPad is Disabled Connected to iTunes?"

Here are some tips that you should consider.

1. Turn Off the Passcode

The easiest ways to stop the "iPad is Disabled Connect to iTunes" message from appearing is to turn off the passcode feature on your iPad. You can do this by:

  • Go to "Settings" > "Touch ID & Passcode" (or "Face ID & Passcode" if you have Face ID)
  • And turning off the "Passcode" feature.

It will prevent the device from being locked after multiple incorrect passcode attempts. However, please note that disabling the passcode will reduce the device's security, and you won't be able to use features such as Apple Pay.

2. Back Up Your iPad Regularly

To ensure that you don't lose any important data if your iPad becomes disabled, it is important to back up your iPad regularly. You can do this by:

  • Go to "Settings" > "iCloud" > "iCloud Backup" (or "iTunes" > "File" > "Devices" > "Back Up" if you use iTunes)
  • And turn on the "iCloud Backup" feature (or "Back Up Now" if you use iTunes).

It will store all of your data on the cloud so that you can easily restore it if your iPad becomes disabled.

3. Note Your Passcode with Another Device

It is also a good idea to note your iPad's passcode on another device, such as a smartphone or computer. This way, if you forget your passcode and your iPad becomes disabled, you will have a way to access the device without having to restore it.

However, please note that writing down the passcode and keeping it close to the device can be a security risk. This is why you should consider a password manager or another secure way to store the passcode.

4. Is There Any Solution to Fix This Problem Without Data Loss?

No, there is currently no solution to fix "iPad is Disabled Connect to iTunes" without data loss. Restoring the iPad using iTunes or iCloud will erase all data and settings on the device. Therefore, any data that is not backed up will be lost.

It is important to note that backing up your iPad regularly is crucial to ensure that you don't lose any important data if your iPad becomes disabled

The Bottom Line

When an iPad is disabled and the message "iPad is Disabled Connect to iTunes" appears on the screen, the device has been locked due to multiple incorrect passcode attempts. The best way to repair the issue is by using Wondershare Dr.Fone-Screen Unlock. The tool offers quick results and helps you save money.

safe Downloadsafe & secure
screen unlock

James Davis

staff Editor

iPad Issues​

iPad Beta Install
iPad DFU Mode
iPad Recovery Mode
iPad Update/Downgrade
iPad Common Problems
iPad App Problems
iPad Button Problems
iPad Charging Problems
iPad Keyboard Problems
iPad Screen Problems
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