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A Beginner's Guide on How to Set Up Voicemail on Motorola

Daisy Raines

Jan 06, 2026 • Filed to: Device Data Management • Proven solutions

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Setting up voicemail on a Motorola is straightforward, but the settings can feel unclear if you have never used them before.

Just like the other Android devices, you can set up voicemail using your native phone’s dialer. As simple as it gets.

But this doesn’t stop here, as I have the complete solution to this problem in 4 easy methods. In case you have blocked your voicemail, the only viable option is to unlock the voicemail.

This article guides you through each method so you can activate voicemail, adjust it to your needs, and fix any issues.

Part 1. Do Motorola Phones Have Voicemail?
Part 2. Where Is the Voicemail App on the Moto G?
Part 3. How to Set Up Voicemail on a Motorola

Method 1: Set Up Voicemail Using Phone Dialer
Method 2: Set Up Visual Voicemail on Motorola
Method 3: Set Up Voicemail Through Carrier App
Method 4: Set Up Voicemail Using Settings Menu

Part 4. How to Change Voicemail on Motorola?
Part 5. How to Manage a Motorola Phone Using Dr.Fone?

Part 1. Do Motorola Phones Have Voicemail?

Motorola phones come with voicemail ready to use. Your carrier provides the service, and Motorola’s Phone app supports it. Models like the Moto G 5G, Moto G Stylus 5G, and Razr have voicemail preconfigured. You just call your voicemail for the first time and set your PIN and greeting.

Eliminating the need for a separate Motorola voicemail app because your carrier and the built-in Phone app handle everything.

Part 2. Where Is the Voicemail App on the Moto G?

The Motorola G phones handle voicemails via the standard “Phone” application, which can be identified as an app with the telephone icon.

open phone dialer

There is also a chance that the device might use a Visual Voicemail application that is provided by your carrier. Such apps can be located by searching for the keyword “voicemail” in the app drawer.

Part 3. How to Set Up Voicemail on a Motorola

Here are the methods to set up a voice on a Motorola:

Method 1: Set Up Voicemail Using Phone Dialer

Here is how you can use the phone's standard phone dialer to set up voicemail on a Motorola:

Steps to Activate Voicemail

Step 1: Launch the “Phone” Dialer app, and click on the “settings” button in the top right-hand corner.

open phone dialer settings

Step 2: Under the “General” settings option, select "Voicemail".

open voicemail settings

Step 3: Next, select your SIM card.

select sim card for voicemail

Step 4: Next, open the “Advanced Settings."

open voicemail advanced settings

Step 5: Tap on setup.

open voicemail setup

Step 7: Check that the voicemail number is correct. If it is not, tap it and update it.

change your voicemail number

Method 2: Set Up Visual Voicemail on Motorola

Enable Visual Voicemail is just like Method 1. It shows up in the voicemail settings if your carrier supports it, from where you either enable or disable it.

enable voicemail on your phone

Method 3: Set Up Voicemail Through Carrier App

Voicemail on your Motorola can be set up in different ways depending on your carrier.

AT&T Voicemail Setup on Motorola

Step 1: Install the Visual Voicemail application from the app drawer, and hit “Next”.

open app drawer

Step 2: Then choose “Activate Visual Voicemail”.

activate your voicemail

Step 3: If you have not established an account already for voicemail, make one and then proceed.

make account for voicemail

Verizon Voicemail Setup on Motorola

Step 1: Access the Visual Voicemail application.

Step 2: Upon reaching the welcome interface, select the Continue option.

Step 3: Go through the terms and conditions, and tap “Accept”.

Step 4: From the 'Enhance your experience with Premium Visual Voicemail' screen, tap 'Subscribe to Premium' or 'No, Thanks'.

T Mobile Voicemail Setup on Motorola

Step 1: Open the Visual Voice Mail app from the T Mobile folder.

open tmobile visual voicemail

Step 2: Tap GET STARTED.

get started with visual voicemail

Step 3: Grant permissions if requested.

give permissions to visual voicemail

Step 4: Confirm your PIN and greeting.

setup pin for visual voicemail

Method 4: Set Up Voicemail Using Settings Menu

Phone dialer can be used to customize voicemail. Here is how it's done:

Accessing Voicemail Settings

Step 1: Open your Phone Dialer

open the phone

Step 2: Click on the “Menu” button, and tap settings.

open phone dialer menu

Step 3: Select “Voicemail” from dialer settings.

open voicemail settings

It will open the voicemail window

voicemail options

Customizing Voicemail Options

Once you get into the Voicemail settings, you can do the following

Step 1: Tap on the “Notifications” options to customize your notification settings.

change voicemail notification settings

Step 2: Tap on the “Advanced Settings”, where you can configure your setup and service.

open advanced settings for voicemail

Method	Best For	Requires Carrier App
Phone Dialer	Basic voicemail setup	No
Visual Voicemail	Tap-to-play messages	Sometimes
Carrier App	Extra controls + troubleshooting	Yes
Settings Menu	Customizing voicemail options	No

Part 4. How to Change Voicemail on Motorola?

Now, you have set up voicemail and are looking to change it. No worries. These simple steps will guide you on how to change voicemail on a Motorola in no time:

Step 1: Open the voicemail tab from your dialer.

open voicemail tab on the phone dialer

Step 2: Open the Phone settings to access your voicemail settings.

change voicemail settings

Step 3: From the “Voicemail Greeting” tap the microphone icon at the bottom right corner.

open voicemail greeting

Step 4: Now press “Tap to record” and start recording your voicemail.

record your voice mail greeting

Step 5: Once recorded, click on the “Keep” button.

save your voicemail greeting

Change Voicemail Password

Here is how you can change your voicemail password using your phone dialer:

Step 1: From your phone dialer, Long-press ‘1’ to call voicemail.

Step 2: In the menu, Personal options > Administrative options > Change PIN should be selected.

Step 3: The old PIN must be entered before a new one can be set.

In case you have forgotten the old password, the only viable option is to reset the voicemail.

Part 5. How to Manage a Motorola Phone Using Dr.Fone

Once voicemail is set up, it’s smart to protect your messages and other data. That’s where Wondershare Dr.Fone comes in. It is an all-in-one desktop toolkit that lets you manage Android and iOS devices from your computer.

Android and iOS devices can be managed, backed up, transferred, repaired, and unlocked from your computer through this all-in-one desktop toolkit.

For Androids, Dr.Fone packs the following worthy features:

You can create and restore Android backups, including voicemail audio files.
The Android Data Manager then makes it easy to browse and manage your media files.
Phone manager/transfer: Move data between Motorola and PC/Mac in one click.
Screen mirroring & control: Mirror and control your Motorola screen from your computer.
Extra tools: Data recovery, screen unlock, system repair, WhatsApp transfer, and more (handy if your phone breaks or bootloops).

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Steps to Back Up Voicemail Messages with Dr.Fone

Step 1: Dr.Fone should be installed on your computer, and the voicemail should be exported as an MP3 file on your Motorola for management.

Step 2: After Dr.Fone is launched, your device should be connected to the computer and opened from the sidebar.

main dashboard

Step 3: In the Android device section, you can access your files, and from the top bar, you can transfer them to your computer or delete them if needed.

manage media files with dr.fone

The same is also implied for all of the other media files, including:

Photos Manage
Video Manage
Messages Manage
Call History Manage
Files Manage
Calendar Manage

Conclusion

You’ve seen how to set up voicemail on Motorola phones using different approaches, from basic dialing to carrier apps and visual voicemail. All of these methods work across today’s Motorola models, ensuring your voicemail activates fast and stays reliable. If you want to protect your saved voicemails, Dr.Fone provides a simple way to back up and manage your files.

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Frequently Asked Questions About Voicemail on Motorola

Why is voicemail not working on my Motorola?

The problem usually comes from a carrier activation issue, an incorrect voicemail number, or a weak signal. Restart your phone, check your voicemail number, and try again. If it still fails, your carrier has to fix it.

How do I check voicemail on the Moto G?

Hold the number 1 key in your Phone app. You can also use the built-in voicemail tab or your carrier’s visual voicemail app.

Can Motorola phones use third-party voicemail apps?

Yes, apps like Google Voice and YouMail work if your carrier supports call forwarding. Install the app to begin.

How do I change my voicemail PIN on a Motorola?

You can change the voicemail PIN on Motorola from your Phone app. Open Settings, go to Voicemail, and change the PIN code. Give your old PIN and set up a new one.