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POF Message Not Sending: Top Fixes You Should Try


May 29, 2024 • Filed to: Virtual Location Solutions • Proven solutions

fixes for pof messages not sending

POF won’t let me send messages. What should I do?” Many users of the famous Plenty of Fish dating app ask this question. Some even report POF messages not showing in their inbox.

Is an app glitch the culprit? Sometimes. Other times, device or web browser settings cause the problem. However, users themselves are often to blame because they ignore the community guidelines.

Before exploring the proven fixes, let’s discuss the most prevalent reasons for your Plenty of Fish messages not sending or showing in your inbox.

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Part 1. Reasons for Your POF Messages Not Sending

pof message not sending

If you can’t send messages on POF, the following reasons might be why:

  • Your POF app needs an update– An outdated app can cause issues, including messaging problems.
  • You haven’t given the required app permissions– POF needs access to your location (besides storage to let you upload photos) because it’s available only in specific regions. Otherwise, you can’t send messages.
  • You have no internet connection– You can’t send messages if your internet is down.
  • Your browsing cache and cookies may have caused errors– Your browser’s temporary files and glitches can sometimes prevent you from loading a page (when using the web-based POF version).
  • You’ve reached the POF first-message limit– Free users can send ten daily messages to new matches, while premium users can send 50.
  • Your profile doesn’t match the recipient’s first-contact preferences– They may have restrictions regarding age, gender, first-message length, and other criteria.
  • POF detects your messages as spam– Sending too many duplicate messages or including links and website names puts you on POF’s spam radar.
  • Your profile is under review– Hate speech, discriminatory or abusive behavior, harassment, rude, offensive, explicit, or defamatory language, and other harmful content automatically flag your profile. You can’t even include words like “bedroom” and “cocky.”
  • The recipient has blocked you– Being unkind or disrespectful can quickly get you a block.
  • POF has banned your profile– Breaking POF’s community guidelines multiple times results in an account ban.

Hopefully, you’re kind and respectful when dating online and don’t need to worry about POF or users blocking you. All the other messaging problems are benign and have quick fixes.

Part 2. Reasons for POF Messages Not Showing in Your Inbox

pof messages not showing in inbox

Have you received a notification about a new message, but your inbox doesn’t show it? Did an existing conversation suddenly disappear?

Here are the culprits for your POF messages not showing in your inbox:

  • Your internet connection is spotty– Slow mobile data internet speed or dropping Wi-Fi may prevent you from loading a message.
  • You have denied access to your location– You can’t receive messages if you don’t let POF moderators know you’re in a supported region.
  • The sender has blocked you– You can’t read someone’s messages if they block your profile.
  • POF has banned the sender’s profile– They may have broken POF’s terms and conditions or community guidelines.
  • POF removed the message– The app deletes messages containing foul language or harmful content before the recipients can read them.
  • The sender has deleted their account– Past messages of inactive accounts are unavailable.
  • The conversation has expired– POF erases conversations older than a month.

Some of these causes are out of your control, but you can resolve the issue in other situations.

Part 3. How to Fix POF Messages Not Sending or Showing in Your Inbox

Whether you can’t send messages on POF or they’re missing from your inbox, the following solutions will help you resolve the problem and return to your dating adventures.

Check for an Account Ban or Block

Account bans and blocks are the most prevalent reasons for a POF message not sending or showing in the inbox. If your profile is under review because a user has flagged it, the issue might resolve after 48 hours, so be patient before sending another message.

The same goes for POF temporarily banning you due to violating the terms and conditions or the community guidelines. Plenty of Fish will inform you about reviewing and potentially deleting your account.

However, you won’t get a notification if a user blocks you. You can check if that’s the problem by searching for them on POF. Here’s how:

  1. Launch the Plenty of Fish appor visit the website, log into your account, and go to Search.

plenty of fish website

  1. Switch to the Usernametab and enter the person’s username.

username search on plenty of fish

  1. If you find them and can view their profile but can’t message them, they’ve blocked you; otherwise, their account is inactive.

profile search on plenty of fish

Avoid Sending Spam Messages

Copying and pasting your messages to send them to multiple users will get you nowhere on Plenty of Fish. The platform’s moderators will mark them as spam.

sending too many messages

Best advice? Don’t be lazy. Create unique messages for all recipients, personalize them to stand out, and respect the community guidelines.

POF also flags messages with website names and links as spam, so leave them out of your dating app.

Check Your Internet Connection

Your internet connection may have dropped while you were busy stressing over the messaging problem. Therefore, stop hitting Send and check your device’s Wi-Fi or mobile data. Restart your router or modem (if necessary) and retry messaging on POF once everything is in order.

no internet connection on a smartphone

Do you still have no internet connection? Check if you haven’t accidentally enabled Airplane Mode, preventing your Wi-Fi or mobile data from working.

quick settings panel on a smartphone

If the problem persists, contact your internet provider to see if they have encountered a technical issue. Otherwise, they’ll help you resolve it on your end.

Clear Cookies and Browsing History

If you use Plenty of Fish via a web browser, clearing your browsing history and cookies may fix your messages refusing to send. You can also delete cached files. However, deleting cookies and site data will log you out of most sites (not your Google Account).

Here’s how to clear cookies and browsing history on Google Chrome (the steps for other browsers are similar):

  1. Tap the Moremenu (three vertical dots) and go to Settings > Privacy and Security.

google chrome privacy and security settings

  1. Go to Clear browsing data, select the Time range, tick the Browsing history, Cookies and other site data, and Cached images and filescheckboxes, and tap Clear data. You can do the same in the Advanced

delete browsing data

Check App Permissions

Every app needs specific permissions to function. Plenty of Fish needs access to your storage, specifically photos because you must upload at least a profile picture. The same goes for your camera.

Additionally, the app needs access to your location because it offers services only in specific countries. It must ensure you’re in a supported area. If you’ve turned off your phone’s location or haven’t permitted POF access, you can’t send or receive messages on POF.

Here’s how to check app permissions on Android:

  1. Go to Settings > Privacy > Permission Manager.
  2. Tap Camera, Files and Media, and Location, and change Plenty of Fishpermissions for each.

app permission manager on android

Here’s how to change location permissions on iOS:

  1. Go to Settings > Privacy & Security > Location Services.
  2. Toggle the Location Servicesswitch, find Plenty of Fish, and change its access to Always or While Using the App.

location permissions on ios

Reinstall Your POF App

If all else fails, reinstalling your POF app should resolve the problem. Plenty of Fish has recently rebranded and updated its app and website. You may still use the old app version, so check Google Play or the App Store to see if an update is available. Otherwise, uninstall and reinstall it because that may fix temporary glitches.

Here’s what to do:

  1. Tap and hold the Plenty of Fishicon on your phone and select Uninstall.

pof app on a smartphone

  1. Reinstall it from Google Playor the App Store.

Bonus Fix: How to Change Your Location on POF

Is the Plenty of Fish dating app unavailable in your country? Don’t worry; you can use it by changing your virtual location.

Wondershare Dr.Fone Virtual Location Changer is your go-to solution for spoofing your GPS and unlocking all location-based services, including Plenty of Fish. It lets you virtually teleport to any country, city, or address, helping you enjoy POF anywhere like a local user.

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Here’s how to change your phone’s virtual location with Wondershare Dr.Fone:

  1. Download and install the software on your computer.
  2. Go to Toolbox > Virtual Location > Get Started, click No Deviceto connect your phone, and follow the instructions.

wondershare dr.fone virtual location

  1. Activate the Teleport Mode(the first icon in a row of five in the top-right corner), search for a location, and hit Enter.

choose a virtual location

  1. Click Move Hereto teleport. Your phone’s virtual location will instantly change.

move to the location


Plenty of Fish messages not sending or showing in your inbox can be frustrating, but the issue is usually fixable. We say “usually” because you can’t do anything if POF has permanently banned your account or a user has blocked you.

Therefore, check for an account ban or block and try the tried-and-tested methods to find a solution. Check your internet connection, clear cookies and browsing history, give the required app permissions, and reinstall your POF app. Most importantly, don’t send spam messages.

Finally, spoof your GPS with Wondershare Dr.Fone Virtual Location Changer if Plenty of Fish is unavailable in your region.

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Daisy Raines

staff Editor

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