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6 Soltuions to Fix iTunes Won't Backup iPhone


Mar 09, 2023 • Filed to: Backup & Restore Data • Proven solutions

So basically, we all are well aware of the fact that iTunes is a great app with all its amazing features and apps along with giving the convenience to store our information securely on our PC’s. However, it can get really frustrating when your iPhone does not backup to iTunes. In this Article, we have brought about 6 reliable techniques by which you can easily backup your files. To know more about those solutions and how they can be implemented, just keep reading.


Part 1: 6 Methods to Fix iTunes Won

The methods that we have mentioned below are quite popular and reliable, and we often hear good feedbacks of the working of these tricks. So, if your iTunes won't back up iPhone then follow the steps and you are good to go.

Method 1:  Restart Your Computer and Your iPhone

It’s easy and works most of the time. There could just be a simple software issue that is restricting or stopping the backup to happen. So, in this case, restart both the devices and check if the problem still persists. If it does, then move on to the next method.

Restart Your iPhone

Restart Your iPhone

To restart your iPhone, press and hold the power and the sleep/wake button and as soon as you see the slide on the screen saying slide to power off then release the buttons and give it a swipe.

Restart Your Computer

Restart Your Computer

To restart your PC, make sure you close all the screens and open folders to make sure you do not lose any important data. Now, navigate to the start menu and select power and shutdown or press alt+f4 and choose restart.

Method 2. Try another USB Port

Often it happens that the USB ports on your PC starts giving problems and do not function normally. So, in order to confirm that it’s not the USB port that is causing this, we suggest you change the port and plug the wire into another port. Now try backing up again to see if this one works else there is always another trick that might help.

Try another USB Port

3. Check for Software Updates

In this method, you need to check if the versions of your iTunes and PC are up to date. To do this follow the instructions:

How Do I Upgrade iTunes On My computer?

In iTunes, to check any updates, navigate to help and select “check for updates”. A screen will pop up informing you whether you have the current version or not.  If not follow the instructions that it gives, and they will head you to the update screen as shown in the illustration below.

check for updates

In what way Do I Upgrade My iPhone Software?

You can do this either through iTunes or directly on your iPhone. In iTunes, click on Check for Updates. On your device, head towards Settings → General → Software Update. And there you will get the latest update.

Upgrade Windows

Now, this is equally important. As there could be an incompatibility issue if an older version that is installed on your windows. In order to check your computer for software updates go to the Start menu, tap Settings and then Update and Security. Select Check for Updates and any available then click and install them to see if all these updates did any good else move to the next one.

4. Make Sure There’s Enough Storage on Your PC

At times, we unknowing transfer all the information that our iPhone has as it can keep vast data, and this might result in a shortage of storage which could possibly cause this backup problem. If you receive an error when you try to backup, that mentions there’s not enough disk space, that indicates your iPhone won’t backup to your PC due to less available space. You can avail more storage by deleting unwanted files from your PC or by deleting the old backup history.


In the Edit menu, selectPreferences. And select devices tab in the box. Further, select any old backup and delete it.

5. Check Your Computer’s Security Software for Issues

As we are always told to use an Antivirus or Anti-spyware in order to keep our information on PC safe and secure. But, the settings of these software's can also restrict the connection and back up the process. To check if it’s the security software causing these issues, then you can make use of the help menu to see if your iPhone is authorized or not and change the settings accordingly. You can also disable your security software while undergoing the backup process.

6. Contact Apple Support.

Seems like nothing worked for you, which is strange as the above methods are most effective once. Apple is extremely helpful when it comes to the users getting into problems. They offer you numerous ways of asking help. You can visit their official website and get the support details for your area.

Contact Apple Support

Part 2: Best iTunes backup alternative - iOS Data Backup & Restore

The good news is that you don’t have to face these problems as there is an amazing alternative to iTunes for backup and restore. Yes, we are talking about the Dr.Fone - Phone Backup (iOS). This kit allows doing a whole backup of all the data on your iPhone and iPad. Also, whenever you want to get them back on your phone you can easily do so using the same tool. We strongly recommend this as it is a better choice than utilizing iTunes or iCloud.

iOS Data Backup & Restore

The amazing thing about this is that it only takes a single click to execute the process. Isn’t that great?

Also, you can broadcast and export any files including photos, music, videos, messages, to name just a few, from the backup file on your PC and save them into formats such as HTML, CSV or vCard.

Moreover, there will be no data loss and no compatibility issue whatsoever, which we normally face while using iTunes.

The best thing is this toolkit works with all the iOS devices and the up to the latest iOS versions too. Also, the iOS Data Backup and Restore lets you preview the files and items that you want to restore from backup.

What else could one ask for?

Do visit: https://drfone.wondershare.com/iphone-backup-and-restore.html to know about this one of a kind software from Wondershare.

We hope we have solved your problem where your iTunes won’t back up iPhone. Also, in this Article, we have tried to cover all the vital aspects of backup iPhone using iTunes including the iPhone alternate to its Dr.Fone toolkit. Whatever, you choose to do, keep us informed through your feedbacks so that we can work towards improvement.     

Alice MJ

staff Editor

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