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[Solved] Solutions To Fix iTunes Won't Backup iPhone

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Jan 11, 2024 • Filed to: Backup & Restore Data • Proven solutions

iTunes is a consistent element many iOS devices use for managing multiple operations. Even though it has been turned down as a mainstream tool, it is still utilized by many users. One major utility iTunes provides is a proper backup system. You can easily back up your iOS device across iTunes. However, one major problem reported by many users is that iPhone won’t back up to iTunes.

If you are facing such an issue, you might be aware of the problems associated with it. For that, this article gives a comprehensive overview of some prominent fixes to resolve iPhone not backing up to the computer.

Part 1: Common Reasons Why iTunes Won’t Back Up iPhone?

iTunes can be used for many purposes, out of which back up the iOS device is a significant utility. While trying to back up your iPhone, you might face some issues with completing the process. In such a scenario, the error "iPhone won’t back up to iTunes" appears on the screen. Before coming towards the solutions, you should be made aware of why this problem occurs.

Issues with Storage Space

The backup stored through iTunes is entirely dependent on the storage space of the computer. If there is no storage space available on the computer, the backup won't ever store from iTunes. Before trying to back up your iPhone, ensure you have enough space.

Corrupted Backups on iTunes

If there is a corrupted backup on iTunes, you might face a similar issue while trying to append this process. To ensure proper execution, you will have to delete the previous corrupted backup from iTunes. The corrupted backups stop the user from using the services properly.

Hardware Concerns

It is possible that the USB cable used to connect the iOS device to the computer is not functional. If the cable is damaged, you will face hardware issues that eventually lead to the failure to back up the iOS device. You will have to replace the USB cable to resolve the problems.

iCloud Backup Turned On

If the iCloud backup is enabled on the iPhone, the iTunes backup won't work. This phenomenon requires the user to turn off the iCloud backup. Once it is done, you can try backing up your iPhone using iTunes properly.

Outdated iTunes Software

You might be trying to back up your iPhone using an outdated version of iTunes. In such a case, the software will malfunction and not operate properly. As a result, you will have to update your outdated iTunes to back up your iPhone.

Part 2: Basic Solution To Fix iTunes Could Not Backup the iPhone

For this part, we will bring some essential solutions into the discussion that can be used to resolve the backup issue on iTunes. If you are willing to find a comprehensive solution to iPhone not backing up to the computer, these essential solutions will surely bring something to highlight.

Solution 1: Check the USB Cable for the Connection

The first thing to observe in this scenario is the USB cable used to connect the iOS device to the computer. If the USB cable is not properly connected or is damaged, you will observe such errors. Try to change the cable or properly connect it to the computer so that it can execute the process without any hindrance.

Solution 2: Restart Computer

The computer you are using for operating iTunes might malfunction due to any irrelevant bug. If the computer's speed is questionable or not operating on any command, you will have to restart it. Restarting it will exempt all kinds of errors from the computer, resolving all problems.

tap on restart option

Solution 3: Free Storage From Computer

As stated above, the iTunes backup stored on the computer is directly relevant to the storage space of the computer. If the storage space is not available, you won’t be able to save your backup. To resolve the problem of iTunes won’t backup the iPhone, you will have to free storage from the computer. Move into the C:/ drive of your iPhone and delete all unnecessary data carefully.

Solution 4: Check USB Port

It is also possible that the USB port used to connect the iPhone to the computer is damaged. If so, you will have to put your efforts into repairing or replacing the port properly. After it is done, you can easily connect your iPhone to the computer to back up data on iTunes.

check the usb port

Solution 5: Check Drivers and Update

Another basic solution that can be tried against the problems faced in backing up iPhone on iTunes is checking the drivers of the connected Apple device. You will have to access the "Device Manager" on your computer and discover the "Universal Serial Bus devices" section. Expand and see if the driver has an update available by right-clicking on the respective driver and selecting the option.

update the drivers

Part 3: Advanced Solutions To Solve iTunes Won’t Backup iPhone

Apart from trying these basic solutions, there are some advanced options that you can go with. Trying out these specific methods might help you solve the problem of iTunes won't back up your iPhone. You will surely be able to use iTunes to back up your iPhone after trying any of these options.

Fix 1: Check iTunes for Updates

For the first advanced solution, check if you have any iTunes updates available on your Windows. If the software is outdated, it shows various errors, including the one in the discussion. Due to such insights, updating the iTunes software is the best option that you can come across. Follow the steps below to perform the operation of updating iTunes:

  • Step 1: Open iTunes on your Windows PC and proceed to the “Help” tab on the top.

tap on help tab

  • Step 2: As a drop-down menu opens on the screen, look for the “Check for Updates” button in the list. Select and let the software update itself to the latest version.

choose check for updates option

Fix 2: Delete Corrupted Backups from iTunes

If your iTunes is updated to the latest version and you still cannot back up your iPhone on iTunes, you will have to try something else. In such situations, there is a high chance that a corrupted backup file on iTunes might be hindering the process. If that is the case, you won't be able to back up your iOS device until these files are deleted. To follow up on this process, look through the steps provided below to delete corrupted backups from iTunes:

  • Step 1: As you open iTunes on your computer, look for the “Edit” tab on the top and select “Preferences” from the drop-down menu that appears on the screen.

access the preferences

  • Step 2: A new window opens on the screen, where you have to direct into the “Devices” tab. Following this, select a specific backup file that you want to back up and click the “Delete Backup” button. Once you have deleted the backup file, click “OK” to execute the process.

delete the selected backup

Fix 3: Try Wondershare Dr.Fone for Backing Up iPhone

Instead of trying iTunes backup for backing up your essential phone data, you can go with other options. Seeing all of them, it has been discovered that Wondershare Dr.Fone provides some exceptional features. This comprehensive mobile management toolkit can be used to back up your iOS device with ease. Along with that, Dr.Fone supports several other functions which keep you in control.

Steps To Backup iPhone Using Wondershare Dr.Fone

We will redirect to the steps showing how to back up the iPhone with the help of Wondershare Dr.Fone:

  • Step 1: Open Wondershare Dr.Fone and Start iPhone Backup

Open Wondershare Dr.Fone after downloading it on your computer. As it opens, connect your iOS device and proceed to the “My Backup” section on the left. Start the phone backup process using the “Back Up Now” button.

press the back up now button

  • Step 2: View iPhone Backup Progress

The platform starts the automatic backup process, where the progress is displayed on the screen.

backup process in-progress

  • Step 3: Check Data That Is Backed Up

Once the backup concludes, you can check it using the “View Backups” button. On the other hand, you can utilize the “Open in Folder” option to check the backup on the computer.

check the completed backup

safe Downloadsafe & secure


This article has been quite explanatory in discussing the issue of the iPhone won't back up to iTunes. While the discussion has progressed through the reasons and into the solutions, you might have learned much about this problem. Furthermore, you might have observed a better alternative for backing up iPhones in Wondershare Dr.Fone.

Alice MJ

staff Editor

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