Dr.Fone - System Repair (iOS)

Fix iPhone Touch Screen Not Working After iOS 16/17 Update

  • Fixes various iOS issues like iPhone stuck on Apple logo, white screen, stuck in recovery mode, etc.
  • Works smoothly with all versions of iPhone, iPad, and iPod touch.
  • Retains existing phone data during the fix.
  • Easy-to-follow instructions provided.
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What To Do If iPhone Touch Screen Not Working After iOS 16/17 Update

Jun 14, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


Since the original in 2007, Apple has released an iPhone model and a corresponding new iOS release every year. This year is no different, and we have iOS 17. However, users trying the software out are in for a surprise as this year the software is rougher than usual at this stage, and there are reports of the iPhone touch screen not working after iOS 16/17 update. If you are facing the issue, learn how to fix the iPhone screen not working issue quickly.

iphone screen unresponsive

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Part I: Why Is My iPhone Screen Unresponsive To Touch In iOS 16/17?

You might be wondering about the possible reasons for your iPhone screen not responding to touch issue. Including an unfortunate and mistimed hardware failure, there exist a few other reasons why this can happen.

  • a bug in an app
  • a display driver bug in the new iOS 16/17
  • the conflict between old and new codes causes corruption
  • any other issue causing a frozen iPhone to manifest as a non-responsive touchscreen
  • hardware issues.

Part II: How To Fix iPhone Touch Screen Not Working After iOS 16/17 Update

Now, let's get down to fixing the iPhone touch screen not working issue as quickly as possible.

Fix 1: The Fastest Way With No Data Loss

If you are short on time and want to get it over with quickly, this is the best and the fastest way to resolve the iPhone screen not responding to touch issues without hemming and hawing around the issue. You can use a third-party tool such as Wondershare Dr.Fone to fix the iPhone screen's unresponsive issue quickly in no time. Here's how:

Step 1: Get Dr.Fone

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Step 2: Launch the app after the installation completes

wondershare drfone interface

You will see tiles with titles. Each tile is a module designed to fix specific issues. For example, phone transfer helps you seamlessly transfer contents from one device to another. Use Phone Backup to take full and selective backups. The data Recovery module helps you recover photos, videos, and other files in the unfortunate event of data loss or accidental deletion. Finally, system Repair, the module we will use now, helps you fix iOS issues.

Step 3: Click System Repair > iOS Repair. Note the two modes: Standard and Advanced. Standard Repair is used to fix iOS issues without data loss, whereas Advanced Mode will wipe user data and do a more thorough repair. Select Standard Repair to continue.

drfone system repair mode screen

Step 4: You will be required into recovery mode. Connect your device to the computer and tap "Trust" > "Enter Recovery Mode"

drfone device system version screen

After that, you can choose an iOS firmware to download.

drfone device system version screen

Step 5: Now, the firmware will download and after verification with Apple, you will reach this screen:

repair ios without deleting user data

Step 6: Click Repair Now.

drfone system repair process complete

The iPhone will restart when the repair is complete, and if this is not a hardware failure, your iPhone touch screen should start working again.

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Fix 2: Restart The Device

A restart almost always fixes things because it clears code from memory. Here's how to restart the iPhone:

Step 1: Go to Settings > General > Shut Down

restart iphone

Step 2: Slide to turn the iPhone off

Step 3: After a few seconds have elapsed, press the Side Button to restart.

Fix 3: Force Restart The Device

On occasion, issues do not get resolved with a simple restart. For such times, Apple provides a way to force restart the iPhone. Here's how to force restart the iPhone to fix iPhone touch not working:

force restart iphone 8 and above

Step 1: Press the Volume Up key, then the volume Down key, then press and hold the Side button until the iPhone restarts and the Apple logo appears.

Fix 4: Reset All Settings

You can reset all settings on the iPhone to restore the settings to factory default and see if that helps with the iPhone screen being unresponsive to touch issues after iOS 16/17 update. Here's how:

Step 1: Go to Settings > General > Transfer or Reset iPhone. You will see these two options:

reset all settings iphone

Step 2: Tap Reset, and you will see this popup:

reset all settings iphone

Step 3: Tap Reset All Settings and confirm.

Fix 5: About App Issues

Apps that have not been updated in years in particular are at a greater risk of causing issues with new software, more so with the latest iOS release that is in beta stages. Even recently updated apps are known to crash, and cause other random issues, such as making the iPhone screen unresponsive when launched or after a while. There are a few reasons why this happens and going into those technical details is likely beyond the scope of this piece. What to do?

If you observe that the iPhone touch screen becomes unresponsive when launching or while using a particular app, the best thing to do is either not use the app or uninstall the app altogether.

Of note is that sometimes the mere presence of apps on the device can cause issues with beta software. In light of this information, you might want to uninstall all third-party apps you have on the phone and start installing and using apps one by one to figure out if an app was causing the iPhone touch screen not working problem on iOS 16/17.

Fix 6: About Hardware Issues

Lastly, sometimes the hardware decides to give way at the most inopportune time. You recently upgraded to iOS 16/17 and shortly after your display gives way, you might think iOS 16/17 caused this, while in truth that failure might be building up over time. The iPhone display can stop working if the battery gets swollen, because the battery is right underneath the display. If no fix works for you, it might be time to make an appointment with an Apple Store near you.


iPhone screen unresponsive issue manifests under a few circumstances alone. Bad code in the form of old apps running on new software where the old code is no longer supported, running beta software that is under testing is known to cause issues of all kinds. Then there is the understanding that what can go wrong, will go wrong at a point in time, which in iPhone terms means that as the display can go bad, it might and likely will go bad at one point or the other. Aside from hardware issues, the rest can be resolved through fixes. The fastest way is to use professional tools such as Wondershare Dr.Fone System Repair which will iron out issues in a few simple steps. If you have time to spare or are technically oriented, you can choose the longer, time-consuming ways to dive deeper and find the root of the problem yourself.

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James Davis

staff Editor

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