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Feb 24, 2025 • Filed to: Manage Social Apps • Proven solutions
WhatsApp stands out as one of the most widely used and revered messaging applications globally, serving as the go-to platform for communication. Unlike traditional SMS, WhatsApp relies on an internet connection to function seamlessly. When this lifeline fails, and WhatsApp stops working on your mobile data, it can be both perplexing and inconvenient to your messaging.
We are here to delve into the reasons why WhatsApp not working on mobile data and provide easy fixes for both Android and iPhone users. Let's navigate through the troubleshooting process and get your WhatsApp back in action.
If your WhatsApp is not working on Wi-Fi but is working on mobile data, then you can opt to use mobile data. There might be temporary problems with your Wi-Fi at the moment. But when your mobile data is also not working on your WhatsApp, it will hinder your communication, making it impossible to use it to contact your friends, family, or clients.
Several reasons may lead to these mobile connectivity issues, including:
It's easy to overlook, but if your data plan is inactive or has expired, WhatsApp won't be able to establish a connection. Make sure that your mobile data plan is active and has sufficient data allowance to support WhatsApp usage.
Connectivity issues aren't always related to the network. Using an outdated version of WhatsApp can hinder its performance. Developers are usually releasing regular updates to address bugs, improve security, and enhance overall functionality.
While Data Saver is a useful feature designed to minimize data usage, its activation might impede WhatsApp's normal functioning. Data Saver restricts background data usage for apps, potentially causing delays in receiving messages or media on WhatsApp.
These are only some common problems that may be behind your WhatsApp not working with mobile data problems. In the next section, we will get deeper into how to solve these issues, depending on the device you use.
When WhatsApp fails to cooperate with your iPhone's mobile data, it's essential to explore specific fixes tailored to iOS. In this section, we’ve outlined step-by-step solutions to ensure that your WhatsApp connectivity issues on mobile data are swiftly resolved.
iOS provides users with the flexibility to control mobile data access for individual apps. If you've inadvertently disabled mobile data for WhatsApp, it can lead to why WhatsApp is not working on mobile data iPhone.
Here's how to enable mobile data access for WhatsApp on your iPhone:
As we have discussed before, enabling data saver mode can be a contributing factor to WhatsApp not working on mobile data.By turning off Data Saver mode, you grant WhatsApp unrestricted access to mobile data, potentially resolving the issue.
How to turn off data saver mode on iPhone:
Now, it’s time for Android users. Addressing WhatsApp not working on mobile data Android requires another tailored approach that is slightly different from the iPhone we covered earlier. But worry not – we'll delve into these solutions as well to ensure seamless communication for you.
If your WhatsApp is not working on the mobile data of your Android, it might be because the background app refresh feature is turned off. This feature helps apps update in the background, making sure you get timely notifications and new messages. Here's how to turn it on for WhatsApp:
As we covered earlier, activating data saver mode can disrupt your Android's mobile data connectivity. To turn it off, the steps are slightly different from the iPhone. Here's how you can do it:
By turning off data saver mode, you're giving WhatsApp free rein to access mobile data without restrictions. If your WhatsApp is still misbehaving, let's try the next method to get your WhatsApp back on track on your Android device.
If you're encountering issues with WhatsApp not working on mobile data Android, the source of the problem might lie within your WhatsApp application itself. Making sure that your WhatsApp is up-to-date is important for smooth operation on Android.
We will show you the easiest steps on how to update WhatsApp:
When you experience WhatsApp not working on mobile data, WhatsApp has introduced a new Proxy feature that lets you connect to a proxy server to continue using WhatsApp without the internet. Not many people know this trick, but we will show you how to do it:
Find a reliable proxy address from reputable sources, such as search engines like Google or from someone you trust who has created a proxy. Note down the address for future use.
When facing difficulties connecting to WhatsApp, an alternative solution is to transfer and access your WhatsApp messages on your computer. Wondershare Dr.Fone offers a dedicated WhatsApp transfer feature to facilitate this process called Dr.Fone - WhatsApp Transfer.
One-click to transfer WhatsApp messages from Android to iPhone
Begin by connecting your phone device to your computer. Then, you can start launching Dr.Fone on your computer. Proceed to the Toolbox section and select WhatsApp Transfer.
Once the tool is open, go to WhatsApp > Backup WhatsApp messages. This action will start the backup and transfer process for your WhatsApp data on your device. You can track the progress on the next screen.
After the backup is complete, a clear success message will appear. To view your WhatsApp messages on your computer, click "View It" to open it in a new window.
Tips: Are you looking to transfer your WhatsApp or WhatsApp Business data effortlessly between devices without needing a computer? The Dr.Fone App-WhatsApp Transfer (Android) is your perfect companion. This handy tool takes the hassle out of moving your chats and attachments, ensuring a smooth transition from one device to another without losing precious conversations.
But that's not all! Dr.Fone App also offers a variety of features to help you manage your social apps effectively. Whether you're switching phones or simply need a reliable backup, this app has you covered. Simplifying the process, Dr.Fone App ensures you can focus on what matters most—staying connected and organized with ease. Dive into Dr.Fone App and discover how easy it is to manage your digital communications!
Troubleshooting WhatsApp's mobile data issues not only fixes problems but also ensures smooth communication. By understanding potential problems and using suggested solutions, users can get WhatsApp back on track immediately.
Start by figuring out what's causing the problem, applying solutions, and exploring alternatives to keep communication uninterrupted. With these guides in your hand, you can confidently navigate through any challenges and make sure that WhatsApp remains your go-to communication tool.
staff Editor