WhatsApp Couldn‘t Restore Chat History: 5 Ways to Fix It!

Why WhatsApp Couldn't Restore Your Chat History?

Before diving into the solutions, it's helpful to understand the common reasons behind this error. You might be facing this issue due to:

• Unstable Internet Connection: The restore process requires a strong and stable Wi-Fi or cellular connection.
• Incorrect Phone Number or Google/iCloud Account: You must use the same phone number and account that were used to create the backup.
• Corrupted Backup File: The backup file on Google Drive or iCloud might be damaged.
• Insufficient Local Storage: Your device needs enough free space to download and unpack the backup.
• Outdated WhatsApp Version: An old version of the app can have compatibility issues with the restore process.

Identifying the potential cause can help you choose the right solution faster. Now, let's explore the fixes.

Method 1: Check your Internet Connection or Reset it Via Airplane Mode

The first step in troubleshooting the issue of WhatsApp not being able to restore chat history is to check your internet connection. Make sure you have a stable and reliable internet connection. Poor network connectivity can hinder the restoration process.

If you're using mobile data, ensure that you have a strong signal. Alternatively, connect to a stable Wi-Fi network to ensure a smooth data transfer.

If you suspect that your internet connection is causing the problem, you can try resetting it by enabling Airplane Mode for a few seconds and then disabling it. This action can refresh your network connection and may resolve any temporary network-related issues.

Method 2: Clear all the App and Cache Data for WhatsApp

Sometimes, the accumulation of temporary files and cache data can lead to issues with WhatsApp's functionality. To resolve this, clearing the app and cache data for WhatsApp can be helpful.

On an Android device

• Go to Settings > Apps > WhatsApp.
• Tap on "Storage" and select "Clear Data" and "Clear Cache". This will remove any stored data that might be causing conflicts during the restoration process.

On an iOS device

• Go to Settings > General > iPhone Storage.
• Scroll down and find WhatsApp.
• Tap on it and select "Offload App". This will remove the app while preserving its data.
• Then, reinstall WhatsApp from the App Store.

Afterward, you can restart WhatsApp and try to restore an existing backup from Google Drive instead.

Method 3: Recover your Deleted WhatsApp Chat History with Dr.Fone - Data Recovery

If all else fails and you still can't restore your WhatsApp chat history, you may consider using a third-party data recovery tool like Dr.Fone - Data Recovery. The data recovery application has a dedicated tool to restore deleted WhatsApp chats, photos, videos, documents, voice notes, and more. The best part is that you can even preview the recovered WhatsApp data and selected what you wish to save.

Dr.Fone - Data Recovery (Android)

Recover deleted WhatsApp from Android without backup

• Recover any lost WhatsApp messages on Android.
• Restore deleted contacts, other messages from alternative messaging platforms, and all kinds of media files.
• Scan and recover all data from external memory drives and SD cards.
• Plug in your device to a computer running Dr.Fone - Data Recovery to retrieve all data without needing to use the device itself.
• Scan your device then allows you to choose what you want to save, and what files you don’t mind losing.

Available on: Windows

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New: Recover Deleted WhatsApp Chats on Android with Advanced Recovery

If WhatsApp couldn't restore your chat history and you do not have another usable backup, Dr.Fone's Advanced Recovery mode offers a way to check for recoverable deleted WhatsApp data still available on a compatible Android phone. As part of Dr.Fone - Data Recovery (Android)'s Deleted Social App Data Recovery feature, it scans WhatsApp data directly on the device and lets you preview and selectively save the results.

This is a device recovery option for recovering deleted WhatsApp messages on Android without a usable backup. It does not repair a corrupted Google Drive backup or recreate a missing backup. If the messages you need exist only in an inaccessible backup and are not found on the phone, a device scan cannot guarantee their recovery.

Supported devices: Advanced Recovery runs in the Windows desktop software and supports Android devices across brands running Android 9–13. Huawei devices running Android 12–13 are currently not supported. Preview the available chats, photos, videos, voice messages, audio files, and documents, then recover the selected items to your computer. This mode does not restore those results directly into WhatsApp on the phone.

To check what is available on your supported Android device, use Dr.Fone for Windows and follow the steps below. The official WhatsApp Advanced Recovery guide provides the full walkthrough.

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Step 1: Choose Advanced Recovery and Connect Your Android Phone

Open Wondershare Dr.Fone on your Windows computer and go to Toolbox > Data Recovery. Select Android > Recover WhatsApp Data, choose Advanced Recovery, and click Start Scan. Connect the phone by USB when prompted and follow the on-screen instructions until it is detected.

Step 2: Wait for the WhatsApp Device Scan to Finish

Dr.Fone scans the WhatsApp data on your connected Android device. Keep the phone connected while scanning. To stop, click Cancel before disconnecting the USB cable. If the phone becomes temporarily unresponsive after scanning or recovery, restart it as instructed on the screen.

Step 3: Preview Available WhatsApp Chats and Attachments

When the scan finishes, review the conversations and attachment categories. Use the search box or results filter where available to locate the items you need. Only messages and files found by the scan can be selected for recovery.

Chats and attachments: Open a conversation to preview the available messages and shared files, then select the items you want to save.

Photos: Choose Photo in the sidebar to browse the WhatsApp images found by the scan and select the photos you need.

Videos: Open the video category to preview the available WhatsApp clips and choose the files you want to keep.

Voice messages and audio: Choose Audio to review available recordings. Check the sender, file name, duration, and sending time where shown before selecting the files to recover.

Step 4: Recover Selected WhatsApp Data to Your Computer

Click Recover after selecting the messages and files you need. Follow the prompts to choose a folder on your computer and save the selected results. This gives you a computer copy of the available data; it does not import those chats back into WhatsApp on your phone.

Backup restore still not working? On a supported Android 9–13 device, Advanced Recovery can check for recoverable chats and attachments through a device scan. Use the Windows version, preview the results, and save only the available items you need. Huawei Android 12–13 devices are excluded.

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Standard Recovery: Existing Guided WhatsApp Recovery Steps

The original recovery introduction and steps below remain available for the guided workflow. For the new Advanced Recovery mode, use the Android device scan tutorial above. Check the available scan results before deciding whether the messages you need can be recovered.

While recovering the deleted WhatsApp content from your Android, no harm will be done to your device. It is a 100% secure solution to restore WhatsApp data without its backup in the following way:

Step 1: Open Dr.Fone-Data Recovery and Connect Your Device 

Start by launching the Dr.Fone toolkit and selecting the Data Recovery section. Connect your mobile device to the system using a working USB cable.

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Step 2: Verify Device and Begin Recovery 

Navigate to the option for restoring WhatsApp data. Confirm your device is recognized, then click “Next” to initiate the recovery process.

Step 3: Extract Deleted WhatsApp Data

Allow the application time to extract your deleted or lost WhatsApp data. Keep your device connected and the app open; monitor progress via the on-screen indicator.

Step 4: Install the Respective App and Restore Data 

Once data extraction is complete, permit Dr.Fone to install a necessary app to help preview your data. 

Browse through recovered WhatsApp chats, photos, and more. Use the top-right corner to filter deleted data or view all. Select desired data and hit “Recover” to restore.

Now when you know what to do if WhatsApp couldn‘t restore your chat history, you can easily retrieve your conversations. However, if you couldn‘t restore chat history from WhatsApp on Android, then you should try a data recovery tool. Ideally, Dr.Fone- Data Recovery (Android) is the best WhatsApp recovery solution that would let you get back all kinds of deleted WhatsApp content on the go.

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Tips: If you're looking to recover WhatsApp data on your Android phone, the Dr. Fone App-Data Recovery (Android) is your go-to solution. This app allows you to retrieve lost files directly from your device without needing a computer, making the recovery process straightforward and hassle-free. Whether you've lost photos, videos, or important documents, Dr. Fone App has you covered.

With just a few taps, you can effortlessly recover a wide range of data types, including audio files, contacts, call logs, messages, WhatsApp content, and even Google Drive files. It's designed to be user-friendly, so you can quickly get back what you've lost. Enjoy the peace of mind that comes with knowing your valuable data is just a step away from being restored.

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Method 4: Reinstall WhatsApp on your iOS/Android Device

If clearing the app and cache data didn't solve the problem, you can try reinstalling WhatsApp on your device. This process can help resolve any issues with the application's installation files.

• Uninstall the app from your Android/iOS device first.
• Later, you can go to the App/Play Store on your device and install the app.
• Afterward, you try to restore your WhatsApp backup on your device easily.

Please note that you reinstall WhatsApp on the same device from where you took a backup of your chats before.

Method 5: Restart your Device and Try to Restore WhatsApp Backup Again

Restart your iOS or Android device by turning it off and then on again. Once it's back on, open WhatsApp and try to restore your chat history from the backup. This method has proven effective for resolving various app-related issues. You can hold the Power key on your phone to restart your phone.

Later, you can reinstall WhatsApp on your Android or iOS device to get the restoring option. Just make sure that the device is connected to the same Google/iCloud account and that you use the same phone number while setting up your account. Now, you can just tap on the “Restore” button and wait as your WhatsApp chats would be extracted on your device.

Conclusion

WhatsApp's chat history is valuable to users, and encountering difficulties in restoring it can be frustrating. However, by following the steps outlined in this article, you can troubleshoot and fix the issue of WhatsApp being unable to restore chat history. Start by checking your internet connection, clearing app and cache data, and reinstalling WhatsApp. If these steps don't work, try restarting your device and attempting the restoration again. If all else fails, consider using third-party data recovery software like Dr.Fone - Data Recovery to recover your deleted WhatsApp chat history. With these methods at your disposal, you can ensure that your important conversations are safely restored and accessible once again.

For a supported Android 9–13 phone, the new Advanced Recovery workflow on Windows can check for recoverable deleted WhatsApp chats and attachments when a usable backup is unavailable. Preview the data found on the device and save selected results to your computer. Huawei Android 12–13 devices are currently excluded. This mode does not repair the backup file or restore results directly into WhatsApp.

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