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WhatsApp Couldn‘t Restore Chat History: 5 Ways to Fix It!

Oct 20, 2021 • Filed to: All Solutions to Make iOS&Android Run Sm • Proven solutions

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“Someone please help me as WhatsApp couldn‘t restore my chat history. I accidentally uninstalled WhatsApp and now I can‘t get my chats back!”

Recently, I have come across a lot of queries like these from users who can‘t restore their WhatsApp chats. Ideally, if you couldn‘t restore chat history for WhatsApp to Android/iPhone, then you can try to troubleshoot it. In this post, I will let you know what to do if WhatsApp couldn‘t restore chat history and would also help you recover your deleted WhatsApp chats.

 WhatsApp Restore Chat History Banner

Part 1: Check your Internet Connection or Reset it Via Airplane Mode


If you couldn‘t restore messages from WhatsApp then check your internet connection first. For instance, you can just go to the WiFi or Mobile Data settings on your iOS or Android device. From here, you can make sure that your device is connected to a stable internet connection.

Besides that, you can also reset the network connection via the Airplane Mode. To do this, you can go to the Control Center of your device and tap on the Airplane icon. You can also find the Airplane mode option in the Network Settings of your phone. Simply turn it on, wait for a while, and turn off the Airplane mode to reset your phone‘s network.

 Reset Airplane Mode

Part 2: Clear all the App and Cache Data for WhatsApp


In case you couldn‘t restore chat history for WhatsApp on Android, then you can also clear its app data. To implement this, you can just go to your phone‘s Settings > Apps > WhatsApp and visit its Storage Settings. From here, you can tap on the option to clear cache and app data.

 Clear WhatsApp App Data

Afterward, you can restart WhatsApp and try to restore an existing backup from Google Drive instead.

Part 3: Reinstall WhatsApp on your iOS/Android Device


At times, reinstalling the app would be an ideal solution if you couldn‘t restore chat history from WhatsApp on iPhone (via iCloud). To fix this WhatsApp issue, you can just uninstall the app from your Android/iOS device first. Later, you can go to the App/Play Store on your device and install the app. Afterward, you try to restore your WhatsApp backup on your device easily.

 Reinstall WhatsApp Play Store

Please note that you reinstall WhatsApp on the same device from where you took a backup of your chats before.

Part 4: Restart your Device and Try to Restore WhatsApp Backup Again


Sometimes, an issue like WhatsApp couldn‘t restore chat history on Android/iCloud can be fixed by simply restarting your device. You can hold the Power key on your phone to restart your phone.

Later, you can reinstall WhatsApp on your Android or iOS device to get the restoring option. Just make sure that the device is connected to the same Google/iCloud account and that you use the same phone number while setting up your account. Now, you can just tap on the “Restore” button and wait as your WhatsApp chats would be extracted on your device.

 Restore WhatsApp Data

Part 5: Recover your Deleted WhatsApp Chat History with Dr.Fone - Data Recovery


When WhatsApp couldn‘t restore chat history on my Android, I took the assistance of Dr.Fone- Data Recovery. The data recovery application has a dedicated tool to restore deleted WhatsApp chats, photos, videos, documents, voice notes, and more. The best part is that you can even preview the recovered WhatsApp data and selected what you wish to save.

Dr.Fone da Wondershare

Dr.Fone - Data Recovery (Android)

World's 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Samsung Galaxy devices.
Available on: Windows
3981454 people have downloaded it

While recovering the deleted WhatsApp content from your Android, no harm will be done to your device. It is a 100% secure solution to restore WhatsApp data without its backup in the following way:

Step 1: Launch Dr.Fone- Data Recovery and Connect your Device

If WhatsApp couldn‘t restore your chat history, then launch the Dr.Fone toolkit and go to the Data Recovery section from its home. Also, using working USB cables, make sure that your device is connected to the system.

dr fone

Step 2: Verify your Device and Start the Recovery Process

Now, you can go to the option to restore WhatsApp data from the sidebar and view the snapshot of the connected Android device. Simply verify your device and click on the “Next” button to start the WhatsApp recovery process.

dr fone

Step 3: Let the Application Extract Deleted WhatsApp Data

Afterward, you can just wait for a while and let the application extract your deleted or lost WhatsApp data. It is recommended not to disconnect the Android phone or close the Dr.Fone application in between the process. Though, you can check the progress of the recovery process from an on-screen indicator.

dr fone

Step 4: Install the Respective App

Once the recovery process is over, Dr.Fone will ask your permission to install a special app. Just agree to it and wait as the app would be installed, letting you preview the extracted data.

dr fone

Step 5: Preview your WhatsApp Data and Restore it

That‘s it! Now, you can just go to various categories on the sidebar to preview your WhatsApp chats, photos, videos, documents, and more. On the native interface of Dr.Fone, you can check your WhatsApp data that has been recovered.

dr fone

If you want to save time, then you can go to the top-right corner of the screen to view just the deleted data or the entire WhatsApp data. Lastly, you can select the WhatsApp data to save and click on the “Recover” button to get it back.

dr fone

Now when you know what to do if WhatsApp couldn‘t restore your chat history, you can easily retrieve your conversations. Though, if you couldn‘t restore chat history from WhatsApp on Android, then you should try a data recovery tool. Ideally, Dr.Fone- Data Recovery (Android) is the best WhatsApp recovery solution that would let you get back all kinds of deleted WhatsApp content on the go.

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Alice MJ

staff Editor

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