When you buy a Vivo phone, you're not just getting a sleek device packed with features but peace of mind with a warranty that will secure your investment. However, what if you are unsure how much warranty is left or whether your phone is still under warranty at all? Well, that's where you need to do the Vivo warranty check online to verify the warranty status and avoid unnecessary stress.

Online checking is necessary since no one has time to shuffle through paperwork or dig up old receipts. Moreover, Vivo has simplified the process by offering a quick and reliable online tool that gives you answers in seconds. Thus, this guide will introduce a few such tools while giving fundamental insights related to warranty.

In this Article

Part 1. Buying a Second-Hand Vivo Phone? Understand Basics First

Prior to conducting a Vivo online check warranty, it is important to understand the basics of the warranty to establish how it operates. Typically, the warranty of Vivo is universal worldwide, yet every local Vivo office has its own warranty; therefore, the coverage, time, and regulations might vary depending on the region.

Thus, this section will give a general description of the common elements of the Vivo warranty and how they look on official Vivo country websites.

Standard Coverage and Warranty Periods

Product/Item Warranty Duration Region Examples Notes
Smartphones, Bluetooth earphones, Smartwatches 12 months from the date of purchase (for manufacturing defects) Pakistan, Bangladesh (1-year free maintenance) Coverage depends on the local country policy
In-box/Separate Accessories (charger, data cable, wired earphones, removable battery, SD card) 6 months from the date of purchase Pakistan, Bangladesh (6-month replacement for battery, earphones, charger, USB cable) Applies to accessories sold with the device or separately

International Warranty Service

Eligible Phone Models and Countries/Regions

Models Area Countries/Regions
X Fold5 ASIA PACIFIC Mainland China, Indonesia, India, Malaysia, Thailand, Philippines, Taiwan, Hong Kong, Singapore, Pakistan
X200 Pro ASIA PACIFIC Mainland China, Hong Kong, Taiwan, India, Thailand, Malaysia, Philippines, United Arab Emirates, Indonesia, Pakistan, South Africa, Kazakhstan, Nepal, Kenya
EUROPE Austria, Czech Republic, Spain, Italy, Hungary, Turkey, Germany, Poland

vivo warranty check

Services Offered

Service Type Service Details
Warranty Service
  • Free repairs if your device is eligible.
  • Proof of purchase is required.
  • The local service center decides eligibility.
Out-of-Warranty Repairs
  • Damaged parts can be replaced for a fee.
  • The local service center sets costs.
  • Parts include screens, batteries, covers, motherboards, and more.
Software Upgrade Service Take your device to a service center. They will update it to the latest software version.

Multiple Countries Warranty Service

Eligible Phone Models and Countries/Regions

Models Countries/Regions
V30 India, Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Bahrain, Pakistan, Bangladesh, Sri Lanka, Nepal
X200FE Pakistan, Saudi Arabia, UAE, Qatar, Kuwait, Oman, Bahrain

Services Offered

Service Type Warranty Service
Warranty Service ● Free repairs if your device is eligible. ● Proof of purchase is required. ● The local service center decides eligibility.
Out-of-Warranty Repairs ● Damaged parts can be replaced for a fee. ● The local service center sets costs. ● Parts include screens, batteries, covers, motherboards, and more.
Software Upgrade Service Take your device to a service center. They will update it to the latest software version.

Why Checking Your Vivo Warranty Saves You Time and Money

When you do an online Vivo warranty check, it offers you an array of benefits, and some of them are listed below for clarity:

vivo warranty check online

  1. Online Warranty Verification Matters: Rather than constantly visiting the service center, checking the warranty online can help you know whether it's expired or active just by reviewing the IMEI. This also aids in verifying whether the device came from official sources or the grey market.
  2. Spotting Red Flags Before Making Payment: When you know how to check Vivo warranty, you'll be able to determine the mentioned red flags before making a payment to ensure everything is genuine:
    • You can determine if the IMEI matches the record and shows activation by checking for any tampering or unofficial issues.
    • If you have purchased a new phone with little or no warranty, it means that it's been used previously or has been returned.
    • A warranty from another country may mean it's a parallel import, which can make repairs difficult.
    • Too many repairs or unusual activation dates show defects or heavy use.
    • If the seller refuses to share the IMEI or any proof of purchase, it's a clear sign of fraud.
  3. Better Resale Confidence and Value: Having a valid warranty and clean IMEI history builds the buyer's trust and boosts the resale value. Moreover, the next owner will be able to know if the phone is eligible for service and hasn't been flagged or overused.

Part 2. Find Your Vivo Phone's IMEI or Serial Number for Warranty Verification

If you are wondering how you can do a Vivo warranty check online, first, you need to locate the IMEI or Serial Number. That's why this guide has offered you simple and effective ways to proceed with warranty verification.

1. On The Phone

Limiting you to deal with logging, settings navigation, and internet access, it's the fastest and most reliable method to fetch the IMEI number. Moreover, if the settings are restricted or the device is in setup mode, you can still rely on this method. For that, all you have to do is dial "*#06#" and access the IMEI number after a few seconds from the Phone app.

phone app vivo warranty check

2. Using Settings

For Vivo online check warranty after accessing the IMEI number, you can head to the settings, as some modes are regional variants, which may not respond to the *#06# code. Using this method, if your Phone app is disabled, restricted by parental controls, blocked by an MDM profile, or has no cellular connection, you can still get IMEI and SN.

Instructions: From the "Settings", choose the "About Phone" option from the bottom of the screen and locate the IMEI 1 and IMEI 2 in case of dual SIMS.

choose about phone from settings

3. On The Device Body and Packaging

You can also check the device body or packaging as they are manufacturer-assigned identifiers, and ensure hardware hasn't been swapped or tampered with. Additionally, if the device is dead, boot‑looping, screen-broken, or FRP locked, these options still enable you to receive IMEI and SN details.

vivo warranty check from box

Part 3. How to Check Vivo Warranty Online – Official & Third-Party Tools

Now that you have IMEI and SN details, review the given section and find out the 5 best methods for online warranty check for Vivo:

1. Dr.Fone - Online Unlock (Best Way: Fast & Free)

Among all the options, Dr.Fone - Online Unlock is a free and easy-to-use solution that offers you warranty details in 1 to 60 seconds. Users only have to insert the IMEI number, and the tool handles everything without a learning curve. Additionally, with this tool, you can access over 20 types of device verification, including Android and iOS blacklist status, Samsung KNOX Guard status, Apple Activation Lock, etc.

Unlike other tools, it also allows you to save the report, making it a better option as compared to the tools that lack this feature or have restricted screen capturing. Another notable aspect is that Dr.Fone - Online Unlock supports all devices globally to verify warranty data, regardless of the model. Plus, users can access this tool on mobile to check the details on the go.

Guide to Locate the Vivo Warranty Using Dr.Fone - Online Unlock

To check the warranty for Vivo online, follow this straightforward guide mentioned below to determine how this tool offers over 20 types of device verification:

01of 02Launch the Dr.Fone - Online Unlock Tool and IMEI Tab

Start by heading to the "IMEI Check" tab after launching the Dr.Fone - Online Unlock tool on your device. After that, insert the IMEI number in the "Enter IMEI" box and tap the "Check Now" button.

choose the check now button

02of 02Access the Details and Save the Report for Later Use

Wait until the tool displays device details, including warranty, purchase date, and SN, then press the "Save Report" button to retrieve the details.

save the report from tool

2. Vivo Official Warranty Check Website

To know how to check the Vivo warranty, the Vivo Global IMEI page helps you to identify the phone's brand, model, and specifications just by entering the IMEI number. It also comes with an agreement that states that Vivo collects and uses the submitted IMEI numbers for device authentication under Vivo's Privacy Policy. So, to confirm the device identity for support and service workflows, review the simple guide mentioned below:

Instructions: Visit the Vivo IMEI Support page, enter the IMEI number in the given textbox, and tick the agreement to get warranty details after pressing the "Submit" button.

choose the submit button

3. IMEI.info

You can also do an online warranty check for Vivo with this tool, as it features a Vivo phone database to find specific models, specs, and identifiers before running IMEI checks. After getting the details, the results can also be compared with the official Vivo IMEI authentication page to validate authenticity and align details. Hence, a detailed guide regarding the tool usage is given below, allowing you to verify the warranty:

Instructions: To begin with, launch the tool and start pressing the "Check IMEI" button after inserting the Vivo smartphone details in the given textbox.

press the check imei button

4. IMEI24.com

For online Vivo warranty check, this free tool enables you to spot fake devices, generate a full report of hardware and software specs. Additionally, it can link to blacklist databases to check if the phone was reported lost or stolen. Primarily for US buyers, it offers carrier checks for issues such as unpaid bills or finance locks, along with a handy IMEI/MEID converter for various formats.

Instructions: Head to the main site, enter the Vivo IMEI or SN, and press the "Check" button to start verifying the warranty details.

tap the check button on tool

5. IMEI.net

To do a Vivo online check warranty, IMEI.net allows you to get the phone's Serial Number and warranty claims along with the purchase country. Additionally, it provides full model details, including brand, product model, and color, to confirm whether they match the seller's specifications. Plus, once you open the site through the given guide, you can also check the blacklist details to know if it was lost:

Instructions: Press the "Check" button after launching the tool and inserting the Vivo IMEI or SN numbers.

choose the check button for warranty

Conclusion

Summing up, users look for simple ways to check the Vivo warranty online to determine how much warranty is left or if the device supports warranty. Therefore, this guide has guided you to get the IMEI details with 3 listed solutions, after which you can verify the warranty status with 5 online tools. Among them, Dr.Fone - Online Unlock is suggested as it offers over 20 types of device verification.

FAQs

  • Q: What happens if my Vivo warranty has already expired?

    A: When your Vivo warranty expires, you'll still have access to service, but it will incur labor and parts change costs. After paying, authorized centers can provide diagnostics, cost estimates, and limited warranties on replaced parts. However, it's best to compare the repair costs with replacement, backup data beforehand, and keep proof of purchase for smooth service.

  • Q: Does the Vivo warranty cover accessories like chargers or earphones?

    A: Yes, Vivo accessories like chargers, cables, earphones, removable batteries, and SD cards usually carry a 6-month warranty. Whereas phones and some wearables get 12 months, and claims require proof of purchase, and damage from misuse, liquids, or non-original accessories is excluded.

  • Q: Can I use my Vivo warranty in another country?

    A: Yes, Vivo offers limited international warranty service through its International Warranty Service, but only for specific models in the regions where Vivo operates. Moreover, the repair follows the warranty rules of the original purchase country, and proof of purchase is usually required.

James Davis

James Davis

staff Editor

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