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How To Remove or Bypass Knox Enrollment Service


Jul 12, 2024 • Filed to: Remove Screen Lock • Proven solutions

In today’s digitally-driven work environment, many companies rely on Knox Enrollment Service to secure their employees’ phones and safeguard sensitive data. However, you might have a Knox-enrolled phone you wish to unlock for personal use.

This article will guide you through removing or bypassing the serviceon your phone. However, it’s important to note that this should ideally be done with your employer’s consent. For transitioning to personal use or other reasons, understanding how to remove or bypass Knox Enrollment Service can be crucial for some users.

knox manage admin portal

Part 1: What Is the Knox Enrollment Service?

Knox Enrollment Service is an integral part of Samsung’s Knox, a toolbox of security features for enterprise-level management of mobile devices. This service is pivotal in how companies manage and secure their mobile devices, especially in a corporate environment.

What It Is

Knox Enrollment Service by Samsung is a tool businesses use to automatically enroll Samsung devices into their management systems when the device is connected to the internet. It’s designed for IT administrators to easily deploy, manage, and enforce policies across devices in their network, ensuring consistency and security.

What It Does

The service allows IT administrators to pre-configure settings and apps and manage other aspects of the device’s functionality. When a device is enrolled, it can be remotely controlled and monitored. The administrators can push updates, track device locations, remotely wipe data for security, and enforce specific compliance policies. This automation of device enrollment simplifies the setup process for both the IT department and the end-user.

knox mobile enrolment page


Of course, Samsung Knox would not be popular without any advantages. Here are some of them:

  • Enhanced security. Knox Enrollment Service ensures corporate devices have robust security features. This helps in safeguarding sensitive data against unauthorized access.
  • Streamlined management.It simplifies the device management, allowing administrators to configure devices without physical access.
  • The service enables the customization of devices to fit specific business needs, including installing necessary applications and restrictions on unauthorized apps.
  • Compliance Assurance. With the ability to have policies remotely, companies can ensure that all devices comply with corporate standards and regulations.


However, it also has some disadvantages:

  • Restrictive for users.For employees, this can mean reduced control over their devices. After all, certain functionalities might be restricted by the employer.
  • Potential privacy concerns. The ability of IT administrators to monitor and control devices may raise privacy concerns among employees.
  • Complexity in management. While it simplifies many aspects, managing many devices through Knox can become complex. This is particular in diverse environments with different user needs.

Knox Enrollment Service is a powerful tool for enterprise mobile management, offering enhanced security and simplified device management. However, it also introduces challenges, particularly regarding user autonomy and privacy. Understanding these advantages and disadvantages is crucial before removing or bypassing this service.

Part 2: How To Remove Knox Enrollment Service on Your Phone

In most cases, an administrator can only effectively remove the Knox Enrollment Service through the Samsung Knox Portal. This typically requires cooperation from your employer.

Here’s a step-by-step guide to removing itfrom the Admin’s Portal:

  • Step 1: Sign in to the Samsung Knox Portal using administrative credentials.
  • Step 2: Navigate to Samsung Knox Mobile Enrollment, then click Devices.
  • Step 3: Select the device in question and click Actions.
  • Step 4: Choose the Clear Profile option to remove all profiles from the device. This action will disassociate the device from any existing Knox configurations.

knox unenroll confirmation

After removing the device from Knox Enrollment via the admin account, you may still need to uninstall the Knox app from the Android device. This can usually be done through the device’s settings. Navigate to ‘Apps’ in the settings menu, locate the Knox app, and select ‘Uninstall’ or ‘Disable’. Be aware that this option might not be available on all devices, depending on how Knox was configured.

Rooting and Flashing a New ROM To Remove Knox Enrollment Service

For the more tech-savvy users, another method to bypass Knox Enrollment Service is by rooting the device and flashing a new ROM. This process involves gaining root access to the device’s operating system, which allows you to modify the software extensively. After rooting, you can flash a new ROM that doesn’t include the Knox software.

However, this method is risky and not recommended for the average user. It will void your warranty and potentially ‘brick’ your device, rendering it unusable. Furthermore, this action could notify your employer of your attempt to remove Knox, which could have professional repercussions. Proceed with this method only if you know the risks and consequences.

Removing Knox Enrollment Service from your phone is feasible but requires careful consideration, especially in a corporate context. Always ensure you have the necessary permissions and understand the risks of modifying your device’s software.

If You Can’t Use the Above Methods

If none of the above methods are feasible, and you find your phone locked or restricted due to Knox, read through the next section. It will provide additional insights on what to do next.

Part 3: How To Bypass a Locked Phone With a Professional Tool

When faced with a locked phone due to Knox security features, and if conventional methods don’t yield results, turning to a third-party tool can be a viable solution. One such tool known for its efficiency in bypassing phone locks is Wondershare Dr.Fone - Screen Unlock.

Wondershare Dr.Fone is a versatile software suite that tackles various smartphone issues, including unlocking screens. Its Screen Unlock feature is useful for bypassing security barriers without requiring extensive technical knowledge. It hosts several features, such as those you need for data recovery, system repairs, and other smartphone services.

Dr.Fone’s Screen Unlock Feature

The Screen Unlock feature in Dr.Fone is specifically designed to bypass screen locks. Often, you can use it for issues such as forgotten passwords or the like. The great thing is that it can also bypass those locks enforced by Knox. You can do all these without causing data loss or significant changes to your device’s system.


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How To Use Dr.Fone - Screen Unlock

  • Step 1: Open Dr.Fone and select the Screen Unlock module under Toolbox. Connect your locked phone to the computer using a USB cable.

dr.fone home

safe Downloadsafe & secure
  • Step 2: On the next pages, select Android > Unlock Android Screen.

unlock android or google frp lock

  • Step 3: Find the brand of your device.

device selection screen

  • Step 4: Select Remove without Data Loss.

screen unlock options

  • Step 5: Enter “000000” to start the process after confirming device details.

confirmation 00000 screen

  • Step 6: Follow the instructions to put your device into Download Mode.

download mode instructions

  • Step 7: After the process is completed, click Done. Don’t be afraid to retry the process if it doesn’t work.

screen unlock success

If you find yourself locked out of your phone due to Knox and unable to use conventional methods to regain access, Wondershare Dr.Fone offers a reliable and user-friendly alternative. Its Screen Unlock feature is designed to bypass such security features effectively, ensuring you can regain phone access with minimal fuss.

You May Also Interested:

Tutorial to Change Android IMEI without Root

8 Safe and Effective Methods to Unlock Your iPhone Without a Passcode

How to Unlock OPPO Phone Without Password?


In this article, you’ve explored the intricacies of the Knox Enrollment Service and the steps to remove or bypass it. Key takeaways include understanding what Knox is and its removal or bypass methods. However, securing authorization from your organization or phone provider is important before proceeding. This precaution is crucial to avoid potential complications.

For those facing a locked phone due to Knox and unable to follow conventional methods, Wondershare Dr.Fone emerges as a reliable solution. Its Screen Unlock feature offers a safe and efficient way to regain access to your device, ensuring you stay connected without compromising security.

screen unlock

Daisy Raines

staff Editor

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