How to Fix iPhone is Supervised by Another Computer Error in Minutes

Part 1: Why does the iPhone say, "This iPhone is Supervised by Another Computer"?

Supervision of a mobile device is a security measure often used by businesses and schools to manage and control activities on company or school-issued iPhones and iPads. This system, known as Mobile Device Management (MDM), is typically implemented on devices provided by these organizations.

With a supervised device, the organization ensures that it is used only for tasks that align with its rules and goals. The device is secured with a password and cannot connect to any other Mac.

If your device behaves this way, it’s possible that you purchased an iPhone or iPad that a company or school previously owned. This situation indicates that you need to remove the supervision before fully utilizing your device's features. Since the issue of an iPhone supervised by another computer is expected, you can learn from others who have successfully resolved it.

1.1 Common Situations Where Supervision Happens

• Management at Work: If your boss gives you an iPhone or iPad, it might be monitored to ensure you follow the rules at work.
• School Administration: Schools often monitor students' gadgets to limit access and keep the classroom focused.
• Purchased Used Devices: If you bought your gadget used, it may still be supervised if it wasn't reset completely.

Part 2: How to Know if My iOS Device is Supervised by Another Computer?

Supervision on an iPhone or iPad means that another computer, usually a Mac or PC, manages the device. This management can be due to corporate policies or parental controls. You can check if your device is supervised by visiting the Settings app.

2.1 How to Check if Your iPhone or iPad is Supervised

To determine if your iPhone or iPad is supervised by another computer, follow these instructions:

• Open the Settings App

Access the Settings application within your iPhone or iPad device.

• Look for Supervision Message

At the top of the main Settings page, check for a message that says, ‘’This iPhone or iPad is supervised by another computer.’’ Alternatively, you might see a custom message on the Lock Screen.

2.2 How to See What Your Administrator Is Supervising

If your iPhone or iPad is supervised by another computer, the administrator can control certain features. You can view what has been modified from the default settings.

• Access General Settings

Within the Settings application on your iPhone or iPad, select the General option.

• Check Device Management

Select VPN & Device Management. Here, you can find out what restrictions have been applied to your device.

Part 3: How to Remove Device Supervision from iPhone/iPad? Without a Password?

Device supervision is a very effective way for organizations to track and manage their devices. If you have left a company and your iOS device is still supervised, you'll need to unsupervise it. To do this, you can use a reliable tool to bypass the MDM lock on your device.

Dr.Fone - Screen Unlock (iOS) is a top choice for removing supervision from an iPhone . This tool helps you bypass the MDM lock without losing any data. It also offers other useful features, such as removing lock screens and unlocking Apple IDs. If your iPhone or iPad is supervised by another computer, Dr.Fone can help you with these issues.

3.1 Key Features of Wondershare Dr.Fone

• Bypass iCloud Activation Lock: Wondershare Dr.Fone enables thorough bypassing of the iCloud Activation Lock and the creation of a fresh Apple ID on your device.
• Compatibility: It works with all iOS devices, including those running iOS 17, offering users access to creative features.
• Remove iTunes Backup Encryption: You can change the encryption settings for iTunes backups without losing any data.

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3.2 Easy Steps to Remove MDM Lock with Wondershare Dr.Fone

Wondershare Dr.Fone offers a straightforward way to remove the MDM lock and bypass device supervision. Follow these simple steps to unsupervise your iPhone.

Step 1: Choose the Remove MDM Option

Open the Wondershare Dr.Fone tool and navigate the Unlock MDM iPhone section.

Opt for the Remove MDM option from the available choices.

Step 2: Start the Removal Process

Select the "Start to Remove" option on the subsequent screen to eliminate the MDM lock from your iPhone.

Step 3: Turn Off Find My iPhone/iPad

You will be prompted to disable the Find My feature on your device.

Once disabled, click "OK" to proceed with the process.

Step 4: Monitor the Progress

Check the progress bar to see how the removal process is advancing.

Step 5: Complete the MDM Removal

A notification will be displayed upon completion of the removal process.

Click "Done" to finish and confirm that the MDM lock has been successfully removed.

Part 4: How to Remove Device Supervision from an iPhone?

Method 1: Remove Device Management Profile

If you find that this iPhone is supervised by another computer, you can remove the management profile by entering the removal password in Settings.

Step 1. Open Settings:

Go to Settings > General on your iPhone or iPad.

Step 2. Access VPN & Device Management:

Tap VPN & Device Management and find the MDM profile set up on your device.

Step 3. Delete Profile:

Tap Remove Management or Delete Profile.

Step 4. Enter Password:

Enter the MDM removal password to complete the process.

This is often the quickest way to remove supervision from a supervised iPhone or iPad using the MDM removal password.

Method 2: Use Apple Configurator 2

Apple Configurator helps deploy and manage iPads, iPhones, iPods, and Apple TVs in schools or businesses. If you're the administrator, you can use Apple Configurator on a Mac to quickly remove supervision from a supervised iPad.

Step 1. Connect the Device to the Mac

Connect your iPad to your Mac and open Apple Configurator 2.

Step 2. Find Your Device

Locate your supervised iPad in the device list.

Step 3. Access Actions

Click the Actions button in the taskbar.

Step 4. Erase All Content

Tap Erase All Content and Settings after selecting the Advanced option.

Method 3: Factory Reset to Erase Management Profile

You can also remove all profiles by wiping the device clean. If you don’t have the MDM removal password or can’t contact the administrator, you can factory reset your device to delete the management file. Creating a backup of your smartphone before carrying out the factory reset is essential.

Step 1. Open Settings

Open the Settings app on your supervised iPhone and tap General.

Step 2. Select Transfer or Reset iPhone

Continue scrolling further and select Transfer or Reset iPhone.

Step 3. Erase All Content and Settings

Choose Erase All Content and Settings.

Step 4. Confirm Erasure

Tap Continue, then Erase iPhone, and enter your screen lock passcode.

Step 5. Enter Apple ID Password

To deactivate your device, enter your Apple ID password and choose "Turn Off".

Step 6. Complete Erasure

After signing out, tap Erase.

Method 4: Release Supervised iPhone via Apple Business Manager

For iPhones supervised by another computer, administrators can remove the device from the management list in Apple Business Manager by deleting the enrollment configuration profile.

Step 1. Sign In to Apple Business Manager

Sign in with your administrator account on Apple Business Manager.

Step 2. Select Your Device

Choose your device from the sidebar and click Preferences.

Step 3. Choose MDM Server

Refer to the list of your MDM servers and choose your MDM server.

Step 4. Delete MDM Server

Click Delete and select the MDM server.

Step 5. Reassign & Delete

Click Reassign & Delete to remove the device from supervision.

Method 5: Unsupervised via Apple School Manager

If your iPhone is supervised by another computer through Apple School Manager, contact the administrator. With Apple School Manager, they can remotely take control of your computer. The process is straightforward. If your device is registered through Apple School Manager, you must call the administrator to remove supervision.

Step 1. Log Into Apple School Manager

Sign in to Apple School Manager as the administrator.

Step 2. Find Your Device

Locate your supervised device by selecting Devices in the sidebar and starting a search.

Step 3. Select and Review

Select your device from the list and read the dialog carefully.

Step 4. Release Device

Check the box that says, "I understand that this cannot be undone," and click Release.

Method 6: Use iTunes in Recovery Mode

Besides a factory reset, you can use iTunes or Finder to restore a supervised iPhone or iPad in recovery mode. This will remove the MDM profile and erase all data and settings. Remember to back up your device before restoring it.

Step 1. Open iTunes or Finder

Open iTunes or Finder on your computer and connect your supervised device.

Step 2. Power Off and Enter Recovery Mode

Power off your device and enter recovery mode:

• iPhone 8 or later: simultaneously hit and hold the up and down volume buttons. Press and hold the Power button until the Connect to Computer screen appears.
• iPhone 7 and 7 Plus: Press the Power and Volume Down buttons until the Connect to Computer screen appears.
• iPhone 6s or earlier: Press the Home and Power buttons until the Connect to Computer screen appears.

Restore Device

• To end the supervision, select Restore after entering recovery mode.

Conclusion:

Knowing that this iPad or iPhone is supervised by another computer can be scary, but it's not impossible to handle. If you know why this supervision happens and how to tell if your device is being watched, you can take the steps to get rid of it. You can regain full control of your device and its features whether you talk to the administrator or use a tool like Dr.Fone - Screen Unlock (iOS). Do not let parents or guardians stop you—act now and enjoy your iPhone or iPad to the fullest.

Note: The content on this page is only meant to provide information. If a group is in charge of your device, removing it from their supervision could mean losing support or other problems.

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