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Fix “This Person Is Not Active” Error Without Apple ID Password
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8 Ways To Fix This Person Is Not Active [Verification Failed]

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Nov 11, 2024 • Filed to: Remove Screen Lock • Proven solutions

Encountering issues with your Apple ID can be incredibly frustrating when they interrupt access to essential services. One common problem users face is a verification failure that indicates the account is inactive. Many users may not be aware that the error message used to appear as "this Apple ID/person is not active." Resolving this problem is of the utmost importance, as you cannot use your phone to its full potential otherwise.

Luckily, there are multiple strategies to resolve the “This Person Is Not Active” issue effectively. This extensive guide will explore 8 practical methods for regaining access to your Apple ID. The aim is to help you resolve the verification problem swiftly and efficiently.

fix this person is not active

Part 1. Why Does iPhone Say, “This Person Is Not Active”

Understanding the reasons behind the appearance of this error is important to be able to fix it. While you might wonder why the “verification failed this person is not active” issue occurs, multiple factors can be responsible. Often associated with the account you're trying to contact, these are a few of the causes:

1. Account Issues

Apple may have suspended or deactivated the Apple ID you are trying to use. It can happen if the account is compromised or reported for suspicious activity.

2. Apple ID Settings

Sometimes, incorrect configurations in the official account can prevent access. This could involve security settings, privacy restrictions, or network controls that can limit its functionality.

3. Software Glitches

Occasionally, bugs in iOS or the Apple ID system itself can result in this error message. It can even happen if the account is otherwise active and in good standing.

4. Server Issues

At times, Apple's servers may experience downtime or technical difficulties for a number of reasons. When it happens, it can lead to temporary account status messages that could confuse users.

5. Network Problems

You need to have an active internet connection to verify your Apple account without issues. When connected to an unstable network, this error can plague your mobile phone.

Part 2. The Superior Solution To Fix “This Person Is Not Active” Error Without Apple ID Password

While you can try traditional methods to resolve the issue, use a dedicated tool if you are in a hurry and want to avoid lengthy solutions. In these situations, reliable software like Dr.Fone - Screen Unlock (iOS) can prove to be the best resort. In addition, it is a comprehensive iOS toolkit that can fix almost all problems with iDevices in no time.

Among its standout capabilities is the Screen Unlock feature, which addresses the challenge of removing an Apple ID without requiring a password. It is particularly beneficial for those who may have forgotten their credentials or encountered lockout situations. Using it, you can find the solution to the "this person is not active” problem within a few clicks without technical knowledge.

What Takes Dr.Fone – Screen Unlock (iOS) to the Top Level

  • Supports a broad range of iDevice models and iOS versions, ensuring versatility across different devices.
  • It can also bypass the iCloud activation lock, which is useful if locked out due to a forgotten Apple ID.
  • Perfect for users who have purchased a second-hand phone with a locked account, helping regain full access to the device.
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Dr.Fone - Screen Unlock (iOS)

Fix “This Person Is Not Active” Error Without Apple ID Password.

  • Simple, click-through, process.
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Step-by-Step Solution for Removing Apple ID From an iOS Device Without Using a Password

By following a straightforward step-by-step process, users can find the “this person is not active” fix. Detailed below are the in-depth instructions needed to use Dr.Fone – Screen Unlock (iOS) to achieve this goal:

Step 1. Launch the Software to Opt for Remove AppleID

First, connect your malfunctioning iOS device to your computer and open Dr.Fone – Screen Unlock (iOS). Following this, navigate to the "Toolbox" tab to select "Screen Unlock" from the menu and choose "iOS." Now, click "Remove AppleID" on the subsequent window and press "Start" to kickstart the operation. Next, the program will confirm if you have a screen lock and two-factor authentication active on the mobile.

access remove appleid tab

Step 2. Activate Recovery Mode After Confirming Screen Lock

You will be required to ensure that the phone has a screen lock and 2FA is enabled. Afterward, hit "Yes" for each confirmation and proceed to activate Recovery Mode on your device. You can do so by following the provided instructions on the screen. When you have done that, proceed to choose a suitable firmware for your iDevice.

put phone on recovery mode

Step 3. Choose the Right Firmware to Remove the Apple ID

Once the program detects the “Device Model,” you can select iOS from “System Version” and hit “Download.” It will kick off the firmware downloading, which will be verified by the software after it is downloaded. Following this, click “Unlock Now” and confirm the data loss warning by entering the “000000” code. Lastly, hit “Unlock” to start the process of Apple ID removal from your iOS smartphone.

enter code and hit unlock

Part 3. Other 7 Workable Solutions To Fix "This Person Is Not Active" Error

Despite Dr.Fone - Screen Unlock (iOS) being the obvious choice, there are also other approaches you can take to resolve this dilemma. These techniques can be valuable for users who prefer standard troubleshooting or those who can't access third-party tools. Outlined below are 7 alternative methods that have proven effective for this person who is not active on how to fix them.

Way 1. Check the Apple ID Server Status

Sometimes, the problem isn't with your device or account but with Apple's system. It can experience downtime or technical issues that impact the account verification. Apple provides an official system status page where you can check the operational status of various services. You can follow this guide to determine why the server cannot verify the identity and cause the "this person is not active" error:

Instructions. Utilize a preferred web browser to visit the official System Status page and look for the current status of “Apple ID.” Any red or yellow indicators next to the service can indicate a server issue, while green means it is working fine.

check apple id server status

Way 2. Check the Internet Connection

A stable network is essential for Apple ID verification, and any issues with it can trigger errors. The verification process may fail if your phone has trouble connecting to Apple's servers due to weak or inconsistent internet. Therefore, ensuring your internet connection is working properly is crucial before trying advanced solutions.

When using Wi-Fi, try switching to mobile data to see if a different connection resolves the issue. You should also try restarting your router, which can help resolve any connectivity problems. Similarly, ensure you haven’t reached your data limit when using mobile data. Once your internet connection is stable, retry the verification process to see if this person not active error is gone.

Way 3. Force Restart Your iPhone

When dealing with annoying and persistent software glitches, force rebooting your mobile can be effective. This method clears the device's active memory and refreshes the system without affecting your data.

Additionally, a force restart can help reset any background processes that might be hindering Apple ID verification. Utilize one of the following guides to perform a hard reset to fix this person is not active:

  • iPhone 8 or later: You can briefly press the "Volume +" button and do the same to the "Volume -" button. Lastly, firmly hold the "Side" key and wait for the Apple emblem before letting it go.
  • iPhone 7 and 7 Plus: Keep the "Volume Down" and "Sleep/Wake" keys depressed until the Apple icon is visible on the phone screen.
  • iPhone 6s or earlier: Press and maintain a firm hold on the “Home” and “Sleep/Wake” buttons concurrently until you see the Apple emblem.

force restart iphone

Way 4. Change Your Apple ID Password

Apple may flag an account for inactivity or other reasons if the credentials have not been updated for a long time. It can also happen if there have been multiple unsuccessful login attempts. By resetting your password, you refresh your account’s security to fix this person is not active 2022 error. The following are the instructions needed to update your account details on your iOS device:

Step 1. Approach the Settings app on your mobile and tap Apple ID at the top of the options. On the subsequent screen, choose “Sign-in & Security” and press “Change Password” from the “Security” section.

change password using apple settings

Step 2. You will now be asked to provide the iDevice passcode for verification so you can proceed. Finally, enter and retype the new password you want to set up and hit "Change” to complete the process.

add password and press change

Way 5. Reset Your Network Settings

At times, connectivity issues can interfere with the verification of your Apple ID and cause the error you are facing. It usually happens due to conflicts or corruption in the different network configurations.

Your only choice in this scenario is to fully reset these settings, as manually fixing them can be hard. These are the steps needed to reset your network settings to fix this person is not active:

Step 1. Within the mobile settings, find the "General" tab to locate and press the "Transfer or Reset iPhone" option. On the next screen, opt for "Reset" and choose "Reset Network Settings" from the pop-up list of options.

tap reset network settings

Step 2. As you tap this option, your mobile will ask for the passcode to confirm if you want to do this. Provide the screen lock and confirm if you are prompted to fully reset your phone’s network configurations.

confirm reset network settings

Way 6. Install the New iOS Firmware

Most of the software bugs that cause issues like this come from running outdated system versions on your phone. Installing the latest iOS firmware can help resolve the "this person not active" error, allowing you to use the mobile freely.

Furthermore, you can greatly improve the phone's performance and increase its security prowess. The simple instructions needed to upgrade your iDevice are explained below for your help:

Instructions. To check for available firmware upgrades, navigate to the "Software Update" option in your phone settings's "General" section. Now, utilize "Update Now" to let the phone update itself if you find a new iOS version for your device.

access update now from software update

Way 7. Contact the Apple Support Team

You can go for the last resort at your disposal if none of the previous methods prove to be the fixes to this person is not active error. Reaching out to Apple Support can help investigate the error in detail and get personalized solutions. It will be able to check the status of your account and investigate any server-side issues to guide you through additional troubleshooting steps.

The options for contacting the support team include the official site or the app if you have it installed. Alternatively, you can book an appointment at a nearby Apple Store for in-person assistance on this matter.

Conclusion

To summarize, encountering the "this person is not active" error can be frustrating for a number of reasons. Several methods exist to troubleshoot and fix the issue effectively, from checking the Apple ID server status to updating your iOS firmware. Each solution provides a comprehensive approach to regaining access to your Apple ID.

Dr.Fone – Screen Unlock (iOS) stands out as a superior tool for those seeking a quick and reliable solution. Its Screen Unlock feature simplifies removing your Apple ID without requiring a password. This software's robust functionality makes it an excellent choice for anyone facing iOS-related challenges.

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Alice MJ

staff Editor

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