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How To Fix Trusted Devices List Is Not Available | 5 Efficient Ways

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Feb 26, 2025 • Filed to: One-Stop Complete Mobile Solution • Proven solutions

The Apple ecosystem lets you link your different devices using the official account to get certain benefits. These are referred to as trusted devices, and they allow you to do things like receive 2FA codes. Hence, encountering the "Trusted Devices List is Not Available" issue can be frustrating for many users. This feature is vital for the security of your digital ecosystem, letting you control devices that can access your accounts.

Thus, resolving the issue promptly is crucial to prevent unauthorized access and keep your account secure. This guide will walk you through five proven methods to resolve the "Trusted Devices List is Not Available" error. Follow along to ensure you can regain control over your trusted devices quickly and efficiently.

trusted devices list is not available

Part 1. Why Is the Trusted Devices List Not Available?

Finding the reasons behind this issue is critical to locate and implement a quick and effective solution. The error usually occurs due to many factors, potentially disrupting access to this vital security feature. Understanding these causes can help you prevent it from happening again. Here are the main reasons why the trusted devices list is not available for iPhone issue:

grey trusted devices not available

  1. Outdated Software: Your device's operating system or associated applications are not up to date. These compatibility issues can prevent the trusted devices list from appearing.
  2. Account Settings Misconfiguration: Wrong security or privacy settings in your account can be the cause. These may restrict access to the trusted devices list on your iOS device.
  3. Temporary Glitches: System bugs, cache corruption, or weak internet can become a problem. All these factors have the capacity to temporarily block this feature.
  4. Account Synchronization Issues: Your official account is not properly synced across linked devices. When that happens, the trusted devices list may fail to load.
  5. Security Conflicts: Using third-party security tools or apps can sometimes lead to this issue. These can interfere with your account’s security features, including the trusted devices list.

Part 2. Effective Ways on How To Fix Trusted Devices List Is Not Available

When such issues arise, taking immediate action is essential to restore access and maintain your account’s security. There are several effective methods to address this problem, regardless of its causes. From updating your system to factory resetting the phone, these fixes will guide you through regaining full control. Detailed below are the top 5 solutions to deal with the trusted devices list is not available iPad issue:

Way 1. Check Your Internet Connection

Your device needs to communicate with the servers to get the list of trusted devices and display it. Hence, you can fail to get this list if the internet connection of your phone is weak or not working. Ensuring strong and reliable network access is often the first step in resolving this issue. Whether you’re on Wi-Fi or mobile data, even minor disruptions can cause this problem.

ensure good internet connection

You can choose to switch to mobile data when using the Wi-Fi or vice versa to resolve the issue. Furthermore, power cycle your router or restart your device to refresh the network connection. Afterward, try to access the list again to see if the Apple ID trusted devices are not available issue is resolved.

Way 2. Force Restart Your iPhone

Sometimes, the temporary glitches or bugs on your mobile device can cause a current dilemma. Hence, performing a force restart can help flush them out, restoring normal device functions. Doing so clears minor software bugs and refreshes your device's system processes. Follow one of these instructions to force reboot your phone:

  • iPhone 8 and Later: Run a quick press and release operation on the “Volume Up” button, then on the “Volume Down” button. Finally, hold down the “Side” key until the Apple logo shows itself.
  • iPhone 7/7 Plus: Long-press both the “Volume Down” and “Sleep/Wake” buttons simultaneously until you detect the Apple emblem.
  • iPhone 6s and Earlier: Get a solid hold on both the “Home” and “Sleep/Wake” keys at the same time until the Apple icon becomes visible.

force restart iphone devices

Way 3. Sign Out and Sign In with Apple ID

Account-related issues can also sometimes lead to the "Trusted Devices List is Not Available" error. One way to deal with them is by signing out and back into your Apple ID on your iOS device. Doing so refreshes your account’s link with the servers, fixing any synchronization issues or corrupted session data. Reauthenticating account and security settings using this guide ensures they are fully updated:

Step 1. On your iOS device, move to launch the Settings app and tap your name at the top of the screen. Following that, scroll to the bottom to press "Sign Out" and enter your account password for confirmation.

tap sign out to continue ahead

Step 2. After entering the password, hit the “Turn Off” button and select the data whose copy you wish to save on your phone. Now, press “Sign Out” and do it once more to log out of your account from the iDevice.

sign out after copying data

Step 3. Next, reboot your phone and access the Settings app again to tap the “Apple Account” option. Then, choose “Sign in Manually” and enter your Apple credentials to complete the process.

tap sign in manually option

Way 4. Update Your iPhone Firmware

Running your mobile on an outdated iOS version is a recipe for a disaster waiting to happen. Using older firmware results in the accumulation of junk data and system bugs on your device. These can badly affect your phone performance, causing issues like the list of trusted devices not being available and iPhone errors. Updating the firmware of your iDevice using these instructions should help resolve this dilemma:

Instructions: Make your way to the “General” tab in the Settings app on your phone and tap the “Software Update” Option. Doing so will result in your device checking if a new firmware upgrade is available for you. When you find one available, hit the “Update Now” button to commence the device updating operation. For this task, make sure your phone has enough charged and is connected to a stable network.

update software if available

Way 5. Reset iPhone to Factory Settings

A complex system glitch or issue is likely responsible if no solution has resolved the current problem. In such a scenario, restoring the device to its default settings is the best option. This step removes all data, settings, and potential software glitches.

However, backing up your data beforehand is crucial to avoid losing important files. Utilize the following steps to deal with the trusted devices list is not available iPad problem:

Step 1. As you launch the Settings app on your phone, access the “General” tab and scroll to the bottom to choose “Transfer or Reset iPhone.” Following that, tap “Erase All Content and Settings” and press “Continue” to proceed.

erase all content and settings iphone

Step 2. Afterward, hit the “Erase iPhone” button and enter the phone or account password when prompted. Let the device complete the reset operation, which may require several minutes.

add password after tapping erase iphone

Part 3. How To Unlock and Remove Apple ID if Sign Out Button Is Greyed Out

At times, you will find that you are unable to do so when trying to log out of your official account. In such situations, the “Sign Out” button is usually greyed out and stops you from completing the task. This problem usually arises due to restrictions, software glitches, or security features. In such cases, unlocking and removing the Apple ID can be the most effective solution.

To achieve this, using Dr.Fone - Screen Unlock (iOS) can make the process effortless and secure. This versatile tool offers a reliable way to bypass various iDevice locks, including the Apple ID. It simplifies the process by offering step-by-step guidance during the whole procedure. Moreover, the program ensures your device remains safe throughout the unlocking operation.

With Dr.Fone, managing your Apple ID becomes effortless in challenging scenarios. It supports unlocking all types of screen locks, including passcodes, Face ID, and Touch ID. Moreover, the tool can bypass MDM and other iOS-related restrictions without data loss. It also uses advanced algorithms to ensure successful operation in most cases.

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Manual Needed to Remove Apple ID from Your Device Without a Password

This software guarantees the protection of your device during the process without causing harm. Given its capabilities, it is ideal for dealing with most account-related issues in just a few minutes. You can follow these elaborate restrictions from your phone to remove the Apple account:

Step 1. Proceed to Choose the Remove AppleID Option in the Tool

As you launch Dr.Fone – Screen Unlock (iOS) on your computer, approach the “Toolbox” tab to click the “Screen Unlock” option. Next, select “iOS” when asked for the device type and tap the “Remove AppleID” button to proceed. Now, use a cable to link your iOS device to the system and hit the “Unlock Now” option to commence the operation.

click remove applied feature

Step 2. Answer the Queries About Your Device’s Security Features

Following that, the program will inquire about your phone having a screen lock and activated two-factor authentication. In a case where these options are not already active, enable them and choose “Yes” on the screen. After doing that, move to enable Recovery Mode on your phone using the instructions listed on the screen.

press yes and proceed to unlock

Step 3. Get the Suitable iOS System File to Remove the Apple ID

Next, you will be asked to choose a firmware version for your mobile after the tool detects your “Device Model.” Here, use “System Version” to select the file and tap “Start” to begin downloading. Once the iOS file is ready, hit “Unlock Now” and enter the provided code to agree to the warning prompt. Lastly, press “Unlock” and wait as the software removes the old Apple ID from your device.

adjust version and unlock now

Pro Tip. How To Add or Remove Trusted Devices From Your iPhone

Managing trusted devices is crucial for maintaining your account’s security and account access. Adding or removing such devices allows you to monitor which ones are linked to your Apple ID. When you want to add a new device or remove one you no longer use, the process is straightforward and ensures your account remains secure. Below are the steps to efficiently manage your trusted devices directly from your phone:

Add Device

Instructions. To add a trusted device, sign in to your Apple ID on the desired device. This will automatically register it as trusted. You can do that by accessing the device settings and pressing “Apple Account” from the top.

add devices via sign in

Remove Device

Instructions. Proceed to approach the “Apple ID” settings on your phone and scroll down to view the list of trusted devices. Here, tap the one you wish to remove and opt for “Remove from Account” to delete it from the list.

remove device from account

Conclusion

In summary, addressing the "Trusted Devices List is Not Available" issue is crucial for maintaining the security of your Apple ID. By following the effective solutions outlined in this guide, you can resolve the problem and regain full control. Additionally, managing trusted devices proactively ensures that your account remains secure.

When facing Apple ID issues, Dr.Fone - Screen Unlock (iOS) offers a reliable way to remove it. This powerful tool simplifies the process of resolving account-related challenges quickly and securely. For a hassle-free experience, consider it your go-to tool for managing your iOS devices effectively.

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Daisy Raines

staff Editor

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