How to Recover Data from a Broken Phone: Ultimate Guide for Safe Retrieval

Part 2. Pre-Checks Checks Before Data Recovery from Broken Phone

To know how to get data from a broken phone, perform the listed checks, and determine the device condition:

Check 1: Check If the Device Powers On

When you power on the device and it turns on, your choices may stay limited to expert help or advanced methods. If the device vibrates or shows light, you can recover data through USB, cloud, or other software methods.

Check 2: Confirm Screen and Touch Functionality

Check if the screen shows any output and if touch works, because this will help you determine if simple tools or extra devices may give control of the phone.

Check 3: SIM Card and SD Card Removal

Remove your SIM and SD cards first, since the SD card stores media, and you can view it on any computer or another phone with a card reader.

Check 4: Test USB Connection to Computer

Plug the phone into a computer through a USB, and if it shows up as a storage device, it is possible to navigate through folders and copy information. In case the computer fails to see the device, you might require specific software or a professional data recovery service.

Part 3. How to Recover Data from a Broken Android Phone [Top 6 Ways]

To know how to get data off a broken phone as an Android user, review the 6 step-by-step solutions given below:

Solution 1: Direct USB Access

Direct USB access is an easy and quick method to extract data from an Android phone that has broken down, provided it has power and is connected to a computer. You do not need an internet connection or extra software to copy the data because a simple USB cable is enough, as shown in the steps below.

Instructions: On your Windows PC, go to Settings > Bluetooth & devices > AutoPlay and turn the feature on. Link the broken phone to the PC and choose "Import Photos and Videos" or "Open Device to View Files."

Solution 2. Restore Google Backup

For the data retrieval from a broken phone, you can also restore the Google Backup on another device if the automatic backup feature was active. Google Backup saves data automatically, stores it securely in the cloud, and works with all Android devices. Even if the phone is completely unusable, you can quickly and safely retrieve all essential files, as illustrated:

Instructions: Turn on a new or factory-reset Android device to start the initial setup process. Connect to Wi-Fi and choose the recent backup as you press "Next" on the "Copy Apps & Data" screen and sign in with the Google account used on your broken phone. Here, choose the data types and pick the "Restore" button to access the data.

Note: Only data backed up before the phone broke will be restored, so check your Google account settings to see what was included. For photos and videos, make sure Google Photos backup was enabled on the old device.

Solution 3: Cloud Sync with Third-Party Apps

If files were regularly saved to services like Dropbox, OneDrive, or Box, try this solution. You can access documents, contacts, and other important data from any device by logging into the web version of these cloud storage apps.

Solution 4: One-Click Data Recovery: Using Dr.Fone

With the facility to restore 14+ file types, Dr.Fone - Data Recovery (Android) is another effective solution. Using this software, you can easily restore any kind of data from over 6000 Android models. The tool needs no skills and offers the highest success rate, which makes it the best choice for amateurs. Additionally, you can choose the data types that you want to retrieve data from a broken phone.

Plus, you can preview the data type as you save it to a device or computer and determine the accuracy. Unlike other methods, you can just enter the Download mode, and Dr.Fone will handle the rest. This not only makes the data restoration process seamless, as it doesn't require you to root or put the phone in USB debugging mode.

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Recover WhatsApp/contacts/messages/call history saved in Google Drive to your computer.

• Recover Android data by scanning your Android phone & tablet directly.
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• Supports various file types, including WhatsApp, Messages & Contacts & Photos & Videos & Audio & Document.
• Supports 6000+ Android Device Models & Various Android OS.

Available on: Windows

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Straightforward Tutorial to Restore Data from a Broken Android Phone via Dr.Fone

To know how you can use this innovative broken data recovery software to retrieve data from a broken phone, here is a simple guide:

• Step 1. Confirm the Device Condition for Broken Data Recovery

After accessing the "Recover from Broken Phone" feature from the Data Recovery tool of Android, you have to confirm the device condition. Here, choose the "Screen On But Unresponsive" option if your phone can still show the display. Moreover, this scenario can work with all Android brands and versions.

• Step 2. Attach the Broken Android Smartphone

Dr.Fone will prompt you to attach your broken phone so it can detect the phone model and Android version. Afterward, it will download the necessary drivers so you can control your device using a mouse. If you can do it, press the "Yes, it works" button.

• Step 3. Opt for the Desired Recovery Mode

Following this, Dr.Fone will offer you 2 recovery techniques: Cloud Service or Social Media App. You need to proceed with the required method according to the data you want to retrieve from your broken Android phone.

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Solution 5: Restore Data from SD Card

It is a reliable way to recover files from a broken Android phone if the card is intact. You can remove the card and access it on a computer or another phone without using the broken device. Files can be copied directly without extra software, and it avoids further phone damage.

Solution 6. Utilize a USB-C Dongle & External Display

When the phone is switched on, but you cannot see the screen or touch screen, try this solution to retrieve data from a broken phone. The phone can be linked to a monitor or TV to view the interface and unlock the device with a mouse or keyboard. The files may then be securely copied to a computer or a USB drive with the following instructions:

Instructions: Gather a USB-C to HDMI dongle, an HDMI cable, an external monitor/TV, and a mouse/keyboard if touch fails. Connect the dongle to your phone and display, and switch the monitor to the correct HDMI input to mirror the phone. Use the mouse to unlock the phone and select "File Transfer" or "MTP" mode. Afterward, you can safely recover the desired data from your broken smartphone.

Note: This method works only if your phone supports USB-C video output and powers on. If the screen and touch still stay unresponsive, use cloud backups or contact professional data recovery services.

Part 4. How to Get Data from a Broken iPhone [Top 6 Ways]

As an iPhone user, if you want to recover data from a broken phone, here are some solutions you can try:

Solution 1: Via USB

This is a reliable method if the iPhone powers on and the computer recognizes it. Connect your iPhone to a trusted computer using an Apple-certified USB cable. On Windows, open This PC > Internal Storage > DCIM to copy photos/videos; on Mac, use Photos, Image Capture, or Finder to import pictures or videos.

Solution 2: Restore iCloud Backup

To recover data from a phone with a broken screen, restore your iCloud backup using this simplified method. Even without the broken iOS device, you can set up a new one and access your information and settings. Moreover, iCloud works automatically over Wi-Fi and keeps your data securely encrypted.

Instructions: Use a new, repaired, or factory-reset iPhone and follow setup until you reach the "Transfer Apps & Data" screen. Select "From iCloud Backup," sign in with your Apple ID, choose the correct backup, stay on Wi-Fi, and complete setup to recover your data.

Note: Make sure an iCloud backup exists from the broken iPhone. Restoring will erase all current data, so use only on a new or factory-reset device.

Solution 3: Create & Restore iTunes/Finder Backup

Create and restore the iTunes or Finder backup to recover data from a phone with a broken screen. Backups save any type of data and allow complete restoration to a new or old iOS device, as shown in the following guide:

Step 1. Connect your iPhone to a trusted computer using an original Apple cable, then open iTunes or Finder. Click "Back Up Now" under Summary (iTunes) or General (Finder) to create a backup.

Step 2. Turn on your new iPhone, then follow the setup prompts until you reach the "Apps & Data" screen, or use your already running iPhone. Connect the iPhone to your computer, open iTunes or Finder, select "Restore Backup," choose the desired backup, and wait for the restore to complete.

Solution 4: Access iCloud Web Portal

This option lets you view and recover different iCloud data types when the iPhone cannot be used. After signing into iCloud.com with your Apple ID, you can access items like media, contacts, notes, calendars, and files. For example, selecting "Photos" lets you view your backed-up images and download the ones you need.

Note: This method works only if the relevant iCloud sync or backup was enabled before the phone broke.

Solution 5: Dr.Fone - Data Recovery

To know how to get data from a broken phone, Dr.Fone - Data Recovery (iOS) is another effective solution. With this tool, you can easily recover data directly from iOS devices without a backup. Besides that, it can also be used to retrieve data from iTunes & iCloud backups quickly and securely since it's versatile.

From photos, messages, WhatsApp, iWork files & more, you can choose from 35+ data types to have complete control over the process. Users can also use it to recover WhatsApp View Once messages & restore social app data in just 3 simple steps.

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The Best Tool to Recover From Any iOS Devices!

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• Provision of exporting the files recovered from Dr.Fone - Data Recovery (iOS) to your computer easily.
• Users can speedily recover selective data types without having to load the entire chunk of data altogether.

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Note: Follow these straightforward tutorials to easily recover data from iTunes & recover data from iCloud backups with Dr.Fone.

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Solution 6. Contact Customer Support Service

As a last resort, contact Apple Support or a professional data recovery service to recover data from a broken phone. Experts can diagnose the problem, use specialized tools, and increase recovery chances even for major hardware issues. Besides, data is handled securely, and guidance on backups, repairs, or replacements is provided.

Conclusion

Summing up, if you want to know how to recover data from a broken phone, this guide has explored simple solutions for Android and iOS. So, review the listed ways and determine which one becomes effective for you. However, if you look for simple ways with no complex setup or skill needed, rely on Dr.Fone - Data Recovery tool for Android and iOS.

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