Apple ID does Not Exist Troubleshooting And Solutions

Part 1: When Does Apple Say My Apple ID Does Not Exist?

It is rather troublesome to get an error stating that the Apple ID doesn't exist especially if the individual is sure about their details being correct. Here are some of the most common scenarios as described with their meaning

1. While Entering Your Apple ID Password

When asked to enter your Apple ID password (e.g., to download or update apps), you might see a message that Apple says my Apple ID does not exist.

2. During Password Reset or Email Change

If you attempt to reset your Apple ID password or switch your Apple ID to a new email, this message can also appear.

3. After Repeated Requests for Apple ID

Your iPhone may repeatedly prompt you to enter your Apple ID and then show that your Apple ID does not exist anymore or is invalid, even if you enter the correct password.

Part 2: Why Does Apple Say My Apple ID Doesn't Exist?

It may happen for several reasons that the message relating to "your Apple ID does not exist" is being displayed. Maybe you entered the wrong email address or maybe a misspelling mistake, or perhaps you recently deleted or deactivated the account of your Apple ID. Apple may also have trouble recognizing IDs created on older systems if they haven’t been used in a while. Lastly, temporary server issues on Apple’s end could cause this message to appear.

1. Unupdated Email Change: Your Apple ID email was changed, but the update hasn’t synced across all your devices.

2. Using a Secondary Email: Apple may only recognize your Apple ID if you use the primary email, not a secondary one.

3. Device Jailbroken: Jailbreaking your device and installing insecure apps can cause issues with Apple ID recognition.

4. Deactivated Account: If your Apple ID has been deactivated or deleted, it will no longer be recognized by Apple’s systems.

Part 3: The Apple ID Does Not Exist Problem: A Quick Solution

Changing your password might help if you can. Although it says "Apple ID does not exist," resetting your password is not possible due to the lack of an Apple ID. The best way to fix this is to delete your Apple ID from your computer.

Solution 1: Use Dr.Fone - Screen Unlock (iOS) to Remove Apple ID Without a Password

If your Apple ID does not exist or has been altered without your knowledge, you can try resetting it. Dr.Fone - Dr.Fone - Screen Unlock (iOS) is a reliable tool designed to resolve issues you may face with Apple ID. It can also handle scenarios like unlocking an iPhone without a passcode, bypassing screen time limits, removing MDM, and more. With broad compatibility, it supports many iDevice models.

Dr.Fone - Screen Unlock (iOS)

Unlock iPhone/iPad Lock Screen Without Hassle.

• Simple, click-through, process.
• Unlock screen passwords from all iPhones and iPads.
• No tech knowledge is required, everybody can handle it.
• Supports the latest iOS version fully!

Available on: Windows Mac

Start Download

Start Download

3981454 people have downloaded it

Step 1. Start by installing Wondershare Dr.Fone on your computer. After opening the program, go to Toolbox, select Screen Unlock, and choose iOS from the drop-down menu.

Step 2. On the next screen, locate the option labeled "Remove Apple ID" and click on it to initiate the process.

Step 3. Link up your iOS device with the desktop or laptop. Once the device is detected, click on Unlock Now. For devices with iOS/iPadOS 11.4 or later, this action will erase all data, while earlier versions will retain your data.

Step 4. You will need to verify whether the screen lock is enabled on your device. Ensure it is activated and then press the Yes button to continue.

Step 5. Confirm that Two-Factor Authentication is turned on. If it is not enabled, do so and click Yes to proceed.

Step 6. To enter Recovery Mode, follow the on-screen prompts. If you encounter issues, select Try DFU Mode for further guidance.

Step 7. While in Recovery Mode, check the details of your device. Ensure the system version is correct, and click Start, or enter the information manually if needed.

Step 8. The tool will begin downloading the iOS firmware. If the download speed is slow, click Copy for a direct download.

Step 9. Once the firmware has downloaded, the system will validate it. After verification, click Unlock Now to resolve any issues related to your Apple ID.

Step 10. A prompt will appear asking for a confirmation code. After entering the code, tap Unlock to start the Apple ID unlocking process.

Step 11. Keep your device connected while the Apple ID is being removed. Do not disconnect it during this phase.

Step 12. Once the process finishes, a notification will confirm successful removal. Click Done to finalize; if the attempt fails, press Try Again.

Solution 2: Search for Your Apple ID in iCloud

Before doing anything further, search iCloud for your Apple ID if you get the "Your Apple ID does not exist" message.

Step 1: Access Settings on Your iPhone

Open the Settings app on your iPhone.

Step 2: Click on Your Name

Press the name that appears on top of the screen.

Step 3: Check iCloud (for iOS 10.2 or Earlier)

If you are using an iPhone with iOS 10.2 or earlier, navigate to the iCloud option within the Settings app.

Step 4: Verify Your Apple ID

Look for any indication that your Apple ID is still signed in to iCloud.

Solution 3: Look for Your Apple ID Using iTunes and App Store

Another way to find your Apple ID that might not exist is through iTunes and the App Store.

Step 1: Go to Settings

Return to the Settings menu on your device.

Step 2: Select iTunes and App Store

Choose the iTunes & App Store option. For iPhones running iOS 10.2 or earlier, you should select iTunes and then App Stores.

Step 3: Check for Your Apple ID

Look at the Apple ID displayed on the screen. If it is not yours and you receive a message stating that Apple ID does not exist, this method may not be effective for you.

Solution 4: Look Up Your Apple ID via the Apple Website

If you cannot find your Apple ID through iCloud or iTunes and the App Store, you can attempt to recover it using the Apple website.

Step 1: Visit the Apple ID Recovery Page

Go to iforgot.apple.com and click on the look it up link.

Step 2: Enter Required Information

Input your Apple ID, first name, last name, and recovery email.

Step 3: Verify Your Information

If the information you provided matches the records, the website will display your Apple ID details.

Important Note

This method requires you to know your Apple ID password and the recovery email associated with your account.

Solution 5: Check Your Inbox for Emails from Apple

If you have ever made a purchase online or requested assistance from Apple support, there might be emails in your inbox related to your Apple ID. To locate these emails, search for terms such as receipts, repairs, support, or billing correspondence from Apple. If your email address appears partially obscured with asterisks, be aware that the number of asterisks may not correspond to the actual number of characters in your email address.

Solution 6: Use Family Sharing to Find Your Apple ID

Family Sharing enables you and your relatives to share albums, calendars, and various Apple services. If you and your family members have this feature enabled, you can ask them to check the Family Sharing settings to help you locate your Apple ID.

Caution: Don’t Fall for These Ineffective Fixes for the Apple ID Does Not Exist Error

If you've encountered suggestions to reset your iDevice to its factory settings, please take this warning seriously and DO NOT proceed. Here’s why:

1. Find My Enabled: If you have the "Find My" feature activated on your device, a factory reset will prompt you for the password associated with that specific Apple ID.
2. Non-Existent Password: In this situation, the password you need will not be available, as the apple id does not exist.
3. Apple Store Assistance: Although your instinct might be to visit an Apple Store for help, be aware that they cannot resolve this particular issue.

Conclusion:

Discovering that your Apple ID does not exist can disrupt your Apple experience, but understanding the reasons behind this message can make troubleshooting easier. Whether it’s due to a simple email error or a more complex account issue, several solutions can help you regain access.

Utilizing tools like Dr.Fone for Apple ID management can streamline the process if other methods fall short. It’s essential to stay informed about your account status and regularly update your recovery information to prevent future issues. By taking proactive steps, you can ensure a seamless experience with all Apple services and maintain control over your account.

safe & secure