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Fix Samsung Account Locked Due to Abnormal Factory Reset | Simplified Guide

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Oct 22, 2024 • Filed to: Remove Screen Lock • Proven solutions

Experiencing a locked account can be incredibly frustrating, especially when it arises unexpectedly. Many users rely on their Samsung devices for essential functions, and a sudden lock can interrupt it. It occurs when the phone's security measures identify an abnormal reset, typically meant to protect your data and privacy. Furthermore, this error will enable the FRP lock on your Samsung mobile.

The good news is that there are effective methods to regain access to your account without hassle. This extensive guide will explore top solutions to resolve your Samsung account locked due to an abnormal factory reset. You can overcome this obstacle with quick instructions and practical methods and keep using your device as intended.

fix samsung account locked

Part 1. What Is “Samsung Account Locked Due to Abnormal Factory Reset” Error?

When you encounter this error on your mobile, you might wonder what exactly it means. This issue arises when the device detects an unusual reset activity that does not follow the typical reset process. A factory reset lets you erase all data and restore the device to its original settings. It is a handy way to troubleshoot issues or prepare devices for sale.

The device’s security may flag this as a threat if the reset is performed incorrectly or under suspicious circumstances. Its primary purpose is to safeguard user information and prevent unauthorized account access. When triggered, it may restrict access to the phone by enabling the FRP security mechanism. This device is locked because of an abnormal factory reset, which can feel intimidating, but it is not.

Part 2. Why "Samsung Account Locked Due to Abnormal Factory Reset"?

Understanding this error is the first step toward resolving the issue and regaining full mobile control. It typically occurs when Samsung’s security systems detect an unusual or unauthorized factory reset on the device.

This error is designed to protect user data and prevent malicious attempts to access the device. Here are a few reasons that may trigger this phone to be locked because of an abnormal factory reset:

1. Unauthorized Reset Methods

Samsung may perceive this action as suspicious if your phone is erased through recovery mode or external software. Unlike a reset from the device's settings menu, these methods often bypass the normal security protocols and trigger the lock.

2. Linked Samsung Account

When a factory reset is executed without first signing out of your account from the device, the system identifies it as abnormal. This ensures that only the account holder can fully reset the device and prevent unauthorized resets in case of theft.

3. Security Concerns

This security protocol is part of the anti-theft measures Samsung added to secure user data. Moreover, the system flags irregular reset activities to minimize the risk of account breaches or data theft.

Part 3. How To Fix Samsung Account Locked Due to Abnormal Factory Reset?

Having investigated the reasons for this dilemma, you can now focus on viable solutions. Luckily, there are several ways you can employ to regain access to your Samsung mobile. These range from utilizing built-in security features to dedicated third-party tools. Outlined below are the 4 ways to resolve the Samsung account locked due to an abnormal factory reset S24:

Fix 1. Wondershare Dr.Fone – The Most Innovative Solution To Bypass FRP Lock

To effectively address this problem, you will need a way to clear the FRP hurdle when the account lock is based on the Google account. Dr.Fone - Screen Unlock (Android) stands out as an innovative and robust option among the many tools available for this. This powerful software is known for resolving complex device issues, including account and FRP locks. That makes it an excellent choice for those facing this problem.

Besides, this tool is ideal for fixing the issue of a Samsung account locked due to abnormal factory reset S6. Its Screen Unlock feature is designed to tackle FRP lock issues across various Samsung devices. Users can bypass the lock screen and FRP verification without any advanced technical knowledge. Additionally, you can regain access to your device quickly without needing a Google account.

Why Wondershare Dr.Fone Is an Ideal Choice

  • This tool offers clear and step-by-step instructions during the process to ensure users can follow along easily.
  • It ensures high success rates by offering solutions that are tailored to specific Android models and brands.
  • Beyond FRP bypass, this software includes extra features such as data recovery, backup, phone transfer, etc.
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Simplified Step-by-Step Guidelines for Bypassing FRP Lock on Samsung Devices via Dr.Fone

You can go through the instructions provided below to remove the FRP lock from your Samsung device and regain complete access:

Step 1. Launch the Software to Employ Remove Google FRP Lock

Once the FRP-locked Samsung device is connected to your computer, open Wondershare Dr.Fone and head to the "Screen Unlock" tool from the “Toolbox” tab. From there, select "Android" to denote the device type when prompted to proceed with the unlocking process. Next, choose "Remove Google FRP Lock" and specify that the device is a Samsung model to hit “Start.”

proceed with remove google frp lock

Step 2. Access the Secret Menu on Samsung and Press Next

Next, opt for "All Android Versions (One-Click Removal)" on the “Remove Google FRP Lock” screen and click “Start” to move further. Once selected, tap "Emergency Call" on your phone's screen and type "#0#" on the dial pad. Doing this will give you access to the hidden menu, and you need to tap "Next" on your computer to proceed.

tap emergency call and next button

Step 3. Enable USB Debugging on the Phone to Unlock It

Now, you'll be required to activate USB debugging on your Samsung device. Once that's done, press "Authorized" on your computer screen to begin the FRP bypass process. This operation will take a few minutes to complete, and you can click "Done" after the security lock has been successfully removed from your Samsung smartphone.

press the authorized button

Fix 2. Add the Samsung ID Email and Password

Another effective way to resolve the issue at hand is by using your official account credentials. It ensures that your device remains secure throughout the process if you can access your Samsung ID. This method aims to verify your phone ownership and allows you to regain access. When the account lock screen becomes visible after device erasure, utilize the Samsung account details.

You can reset your password through the Samsung account recovery page even if you've forgotten it. After you have updated the credentials, employ the new password to get rid of the FRP lock. This solution is highly effective in dealing with Samsung Galaxy S6 locked due to abnormal factory reset.

add samsung id and password

Fix 3. Use the Emergency Call Method To Bypass Abnormal Factory Reset

It is also possible to exploit a firmware loophole in certain Samsung devices to free yourself from this dilemma. This solution is called the emergency call method and takes advantage of the emergency dialer feature.

While it doesn’t always work on every Samsung device or firmware version, it can sometimes be useful. Follow these steps to employ this fix when dealing with a Samsung account locked due to an abnormal factory reset:

Step 1. Once you are on the locked screen of your phone, tap the “Emergency Call” button. Now, dial an emergency number like “911,” “1122,” or any other and press the “Call” option.

access emergency call button

Step 2. Next, press the “Three Dots” in the upper-right corner and choose “Contacts” from the options. After this, tap the small field for the in-progress emergency call to disconnect it and slide the “Home” button before hitting “OK.”

Step 3. Now, approach the keyboard to use the “Micro” option and access the “Google” app. Here, keep following the on-screen prompts and hit “OK” to proceed further.

Step 4. Following this, enable Wi-Fi on your phone to connect it to a network and launch the “Settings” app. Within the app, approach the “Backup and Reset” tab to choose “Factory Data Reset” and follow the prompts to erase your phone.

use factory data reset option

Step 5. After the phone is restored to its default state, sign in with your Samsung account and access “Settings.” Here, find the “Find My Mobile” tab and toggle off the “Reactivation Lock” option to end this operation.

enable reactivation lock

Fix 4. Contact the Samsung Customer Support

When all previous solutions fail to resolve the error you are encountering, the last resort is to involve specialized personnel. Samsung’s support team is equipped to handle complex account-related problems and can provide personalized assistance. You’ll need to provide proof of ownership if you choose to contact customer support to fix this issue.

Once verified, the team can guide you through the steps to unlock your device. This method ensures a secure and official resolution to the problem if you’re having trouble bypassing the lock on your own. Therefore, if this device is locked because of an abnormal factory reset, you can securely solve it by contacting Samsung directly.

contact samsung customer support

Conclusion

In summary, encountering the "Samsung Account Locked Due to Abnormal Factory Reset" error can be frustrating for any user. However, with the right knowledge and tools, regaining access to your device is entirely feasible. From using your Samsung account to exploring methods like the emergency call trick, several solutions can help you bypass this lock.

Among these options, Dr.Fone - Screen Unlock (Android) emerges as the most innovative and reliable tool. Its comprehensive features and ability to bypass the FRP lock quickly make it a standout choice for resolving this issue efficiently. By utilizing this software, you can navigate the complexities of account locks with confidence and ease.

safe Downloadsafe & secure

FAQs

To avoid this problem, make sure to erase your phone using the standard method when possible. Furthermore, always remove your Samsung ID and Google account before performing a factory reset. Additionally, regularly back up your data and keep your account credentials safe.
While unverified programs can pose some threats, employing reliable and trusted software will not cause problems. It’s essential to use reputable software like Wondershare Dr.Fone, which is widely recognized for its reliability and security. Moreover, always get the tool you want to use from its official site.
This solution is a software exploit that is present on some firmware versions of Samsung devices. It will not work if you are on a newer model with updated security patches. Consider using more reliable options like customer support or Wondershare Dr.Fone if this method fails.
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Alice MJ

staff Editor

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