When you lose Viber chats, photos, videos, or attachments on your iPhone, one question matters: can you still recover them? The answer depends on where the missing data exists. Viber can restore messages saved in an available iCloud backup. However, deleted data that is not stored in a usable backup requires a different recovery approach.
This guide compares 5 Viber recovery software options for iPhone, covering backup restoration and direct deleted data recovery. It also explains how Dr.Fone - Data Recovery (iOS) can recover supported Viber chats and attachments through Social Media Recovery on compatible iPhones.

In this article
- Part 1. Viber Backup Restore vs Deleted Local Data Recovery
- Part 2. Viber Recovery Software Comparison: Dr.Fone vs. 4 Alternatives
- Part 3. How the 5 Viber Recovery Software Candidates Compare
- Part 4. Which Viber Recovery Method Fits Your Situation?
- Part 5. How to Recover Deleted Viber Data with Dr.Fone – Data Recovery (iOS)
- Part 6. Dr.Fone Viber Social Media Recovery Compatibility and Limits
Part 1. Viber Backup Restore vs Deleted Local Data Recovery
Before choosing Viber message recovery software, it is important to match the recovery method with your situation. Viber data may still exist in a previous backup or remain recoverable on the original iPhone after deletion. The sections below explain how these two recovery paths differ and when each one applies.
Restore Viber Data from an Existing Backup
On iPhone, Rakuten Viber uses Apple iCloud for its built-in chat history backup. It saves text messages and can also include photos and videos when selected. However, restoration only brings back content stored in that backup. Conversations deleted before the backup was created cannot be recovered through this method.
For Viber message recovery, use this option when the missing chats or media are available in an existing backup. Sign in with the Apple ID used for the backup and make sure iCloud Drive is enabled. Open Viber and activate it using the same phone number. Continue through the setup prompts, then tap “Restore Now” when the restore option appears.

Recover Deleted Viber Data Without a Usable Backup
When the required messages are missing from an available backup, iCloud restoration cannot bring them back. To recover deleted Viber messages, you need to look beyond basic Viber support and check what each recovery tool can actually do. The table below highlights the key capabilities to consider before choosing an option:
| What to Check | Why It Matters |
|---|---|
| Direct Device Recovery | Confirms whether the software can scan the compatible iPhone directly instead of relying only on existing backups. |
| Deleted Viber Support | Confirms whether the tool specifically supports deleted Viber data rather than simply listing Viber as a supported app. |
| Chats and Attachments | Shows whether recovery covers Viber messages alongside shared photos, videos, files, and other attachments. |
| Preview Before Recovery | Lets you review available Viber data before selecting the chats or attachments you want to recover. |
| Compatibility | Shows whether direct recovery supports your specific iPhone model and installed iOS version. |
Part 2. Viber Recovery Software Comparison: Dr.Fone vs. 4 Alternatives
A useful Viber message recovery software comparison should look beyond basic app compatibility. Recovery results can differ once messages and attachments have already been deleted. The table below shows how the 5 tools handled Viber in comparison:
| Tool | Viber Support | Deleted Viber Data Tested | Deleted Viber Recovery Result | Key Finding |
|---|---|---|---|---|
| Dr.Fone - Data Recovery (iOS) | Supported | About 1 week old | Recovered with Advanced Recovery | Advanced Recovery successfully recovered the tested deleted Viber data. |
| iMyFone D-Back | Supported | About 1 week old | Not recovered | The missing Viber data did not appear in the recovery results. |
| Tenorshare UltData | Supported | About 1 week old | Not recovered | Its regular recovery workflow did not recover the tested deleted Viber data. |
| iMobie PhoneRescue | Viber not supported | — | Not tested for Viber | PhoneRescue does not provide direct Viber recovery support. |
| Gbyte | Recovery through iCloud backup route | — | Not successfully verified | Its available Viber route depended on an accessible iCloud backup rather than direct iPhone scanning. |
The test showed a noticeable difference once the Viber data was about one week old. Dr.Fone’s Advanced Recovery recovered the deleted data, while D-Back and UltData did not. PhoneRescue lacks direct Viber support, and Gbyte follows a backup-dependent recovery route.
Part 3. How the 5 Viber Recovery Software Candidates Compare
The comparison table highlights the main differences, but the details behind each result are equally important. This section reviews the Viber recovery software features documented by each vendor alongside the findings from the supplied assessment.
1. Dr.Fone - Data Recovery (iOS)
Dr.Fone - Data Recovery (iOS) handles Viber through its Social Media Recovery workflow inside Advanced Recovery. Unlike a standard iOS scan, this innovative mode is designed to look for recoverable social app data directly on a supported iPhone, including Viber chats and attachments. Dr.Fone can be useful when the required messages are missing from Viber, and no suitable backup contains them.

Advanced Recovery does not require an existing Viber, iCloud, or iTunes backup for the direct-device scan. After scanning, users can preview detected Viber data and select the required items for recovery. Current support covers the iPhone 16 series and earlier running iOS 17.0–18.7.1 or iOS 26.0–26.0.1. Recovery still depends on what remains recoverable on the original device, so results are not guaranteed for every deleted chat or attachment.
2. iMyFone D-Back
For users comparing Viber data recovery options, iMyFone D-Back supports Viber within its third-party app categories. It provides direct iPhone scanning, iTunes backup recovery, and iCloud recovery, with a preview available before users choose what to restore.

The recent assessment, however, did not recover the deleted Viber records that were about one week old. D-Back also lacks a separate Advanced Recovery mode like Dr.Fone for deeper deleted social app recovery. That difference is important when comparing how both tools handled the tested Viber data.
3. Tenorshare UltData
Tenorshare UltData supports Viber within its social app recovery categories and offers three recovery routes: direct iPhone scanning, iTunes backup, and iCloud backup. It also lets users preview detected data before selecting what to recover.

The recent assessment showed a different result for deleted data. UltData did not recover the Viber records that were about one week old. So, while Viber is available as a supported recovery category, the test did not demonstrate successful recovery of those deleted records from the original iPhone.
4. iMobie PhoneRescue
PhoneRescue provides general iPhone recovery through direct device scanning and backup-based methods. However, the official documentation reviewed for this comparison does not list Viber as a supported social app recovery category. Its broader recovery tools may still access exported Viber data stored on the iPhone, but that is different from native Viber chat recovery.

That distinction is important for Viber message recovery. General iPhone recovery does not confirm direct recovery of deleted Viber chats or attachments. PhoneRescue was therefore not marked as supporting the deleted Viber recovery capability evaluated in this comparison.
5. Gbyte
Gbyte is included as another product in this Viber message recovery comparison. Its official recovery pages describe support for 26+ apps and broader iPhone data recovery features. In the supplied assessment, however, the available Viber route relied on iCloud backup access rather than direct iPhone scanning.

This limitation affected the deleted-data result. Viber recovery was not successfully verified because the required backup did not provide the missing data. Gbyte therefore did not demonstrate direct-device deleted Viber recovery in this comparison.
Part 4. Which Viber Recovery Method Fits Your Situation?
Backup restoration, direct transfer, and deleted data recovery serve different Viber recovery needs. Before choosing Viber message recovery software, identify where your missing data may still exist and which recovery approach fits your situation.
Viber Data Exists in an iCloud Backup
An existing iCloud backup is the simplest recovery route when it contains the missing Viber data. Viber backups can store chat history along with selected photos and videos. However, restoration only returns data included when that backup was created. Check these points before proceeding:
- Make sure the missing conversations or media were included when the Viber backup was created.
- Use the same phone number and Apple account associated with the original Viber backup.
- Restoring an older backup returns the chat history saved at that point, so newer conversations may not be included.

Deleted Viber Data Is Not in a Usable Backup
When no suitable backup contains the missing chats, backup restoration cannot retrieve them. In this situation, Viber data recovery requires software that can search the original iPhone for recoverable records. Before choosing a recovery tool, check how it handles direct scanning, Viber data types, and deleted records:
- Confirm that the software can scan a compatible iPhone directly instead of relying only on existing backups.
- Check whether it supports the Viber messages, photos, videos, and attachments you need to recover.
- Verify deleted Viber recovery specifically, since general Viber support does not always confirm recovery of deleted local records.
Dr.Fone - Data Recovery (iOS), for example, provides Social Media Recovery through Advanced Recovery. On compatible iPhones, it scans for recoverable Viber chats and attachments when a usable backup is unavailable.

Viber Messages and Attachments Are Both Missing
Messages and attachments may be handled differently during recovery. Some tools can recover Viber chats but may not support every photo, video, or file shared within them. Before choosing a Viber message recovery tool, check its media coverage, preview options, and available export methods:
- Confirm that the software supports both Viber conversation history and shared media.
- Check whether you can preview recovered chats and attachments before selecting individual items.
- Review the available save or export options, as they may differ for messages, photos, videos, and other attachments.
Part 5. How to Recover Deleted Viber Data with Dr.Fone – Data Recovery (iOS)
When the missing Viber chats are unavailable through backup restoration, Viber message recovery through Dr.Fone - Data Recovery (iOS) provides another option. Its Advanced Recovery mode scans the original iPhone for recoverable Viber chats and attachments without requiring an existing backup.
Compatibility: iPhone 16 series and earlier running iOS 17.0–18.7.1 or iOS 26.0–26.0.1.
Recovery results depend on what data remains on the device, so avoid unnecessary iPhone activity before scanning. The process involves connecting the iPhone, scanning Viber data, and reviewing the available results in 3 steps:
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Step 1 Set Up the iPhone for Advanced Recovery
In Dr.Fone, open “Data Recovery” and select “iOS” as the device type. Continue with “Recover Data from iOS Device,” connect the supported iPhone, and choose “Advanced Recovery.” Select “Start Scan” to proceed with the Viber recovery process.

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Step 2 Set Viber as the Recovery Target
From the available “Social Media” data, mark “Viber” for recovery and begin the scan. Dr.Fone will then request Apple ID verification and guide you through trusting the Dr.Fone DataLink App before it continues searching for Viber data.

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Step 3 Pick the Viber Content to Recover
Go through the detected Viber data and narrow the results using the available filters. Preview individual chats and attachments, mark the items you need, and complete the recovery using the restore option.

Part 6. Dr.Fone Viber Social Media Recovery Compatibility and Limits
Before starting Viber data recovery, confirm that the original iPhone falls within the supported device and iOS range. Advanced Recovery has specific compatibility requirements, so check the following before running a scan:

- Supported Devices and Versions: iPhone 16 series and earlier running iOS 17.0–18.7.1 or iOS 26.0–26.0.1.
- iPhone 17 and 18 Series Are Not Supported: This recovery capability does not currently extend to iPhone 17 or iPhone 18 models.
Dr.Fone Viber Recovery Limitations
Viber message recovery depends on whether recoverable data still remains on the original iPhone. Before running an Advanced Recovery scan, consider these limitations:
- A scan can only locate Viber records that remain recoverable on the device.
- New messages, photos, app updates, and background activity may overwrite deleted data.
- Standard Recovery scan and preview capabilities may differ from those available in Social Media Recovery.
- Save and export options can vary for chats, photos, videos, and other attachments.
To reduce the chance of deleted records being overwritten, limit activity on the original iPhone before scanning. Using Airplane Mode can help restrict incoming messages and background syncing that may write new data to the device.
Conclusion
Choosing the right recovery method depends on where the missing Viber data still exists. An iCloud backup can restore previously saved chats and media, while direct device recovery searches the original iPhone for recoverable deleted data.
A reliable Viber recovery software should match your situation, required data types, and device compatibility. Dr.Fone - Data Recovery (iOS) provides another option for recovering supported Viber chats and attachments when a usable backup is unavailable.
Frequently Asked Questions
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1. Is Viber backup restoration the same as deleted Viber data recovery?
No. Viber backup restoration retrieves chat history and media previously saved in an available backup. Deleted data recovery instead searches the original iPhone for recoverable Viber records that were not available through backup restoration. -
2. Can Viber recovery software recover deleted messages without an iCloud backup?
Yes. Some Viber recovery software can scan the original iPhone without an iCloud backup. Dr.Fone - Data Recovery (iOS), for example, searches supported devices for recoverable Viber chats and attachments using Advanced Recovery. -
3. Does Tenorshare UltData support Viber recovery?
Tenorshare UltData supports Viber through its regular iPhone recovery options, including device- and backup-based scanning. However, in the supplied comparison, it did not demonstrate the same deleted-Viber recovery capability evaluated for Dr.Fone's Advanced Recovery. -
4. Is Viber recovery currently supported by PhoneRescue?
The official PhoneRescue documentation reviewed for this comparison does not list Viber as a supported social app recovery category. However, PhoneRescue can still recover exported Viber data stored on the iPhone through its general device or backup recovery workflows. -
5. Which of the five compared software is marked as supporting deleted Viber data recovery?
Based on the supplied comparison, Dr.Fone - Data Recovery (iOS) is the only product that successfully demonstrated deleted Viber data recovery. The other tools may support Viber or broader iPhone recovery, but they did not show the same deleted-data recovery result in this comparison.
