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WhatsApp Business: Deleted Data Recovery Hacks You Must Know [2025]

Julia Becker

May 06, 2025 • Filed to: Data Recovery Solutions • Proven solutions

Running a business today means staying connected with customers. One way to do so is WhatsApp Business, which plays a huge role. Yet when important messages, client details, or transaction records suddenly disappear, it can create a lot of stress. Many business owners often think that recovering lost data is complicated or even impossible. However, the good news is that there are simple ways to bring back your valuable information.

Through the right steps, WhatsApp Business data recovery becomes a lot easier than most people expect. Regardless of the reason, workable solutions are available to help you get back on track. This guide will explore easy and reliable ways that anyone can use. Read along to recover your lost content with the easiest approach you can opt for.

whatsapp business recovery

Part 1. What Are the Reasons To Restore WhatsApp Business Data

There is little doubt that the loss of vital business content can become problematic. That is especially the case when it affects your communication with customers. To stay prepared and avoid major disruptions, it helps to first understand why restoring the WhatsApp Business delete message recovery is so important. Following are some of the most common reasons you might need to consider restoration options.

switching new device and recovering data

  • Accidental Deletion
  • Sometimes, chats or important files get erased by mistake during cleanup or content movement. Restoring your data ensures that critical client information or order details are not lost forever.

  • Factory Reset
  • Your mobile may need to be restored to its original configuration to resolve a wide range of software issues. In such situations, restoring a backup is essential to get the WhatsApp Business data back after the reset.

  • App Crashes or Errors
  • The app of this vital business messaging platform can malfunction unexpectedly due to updates, bugs, or storage issues. When that happens, restoring data allows you to quickly return to normal business activities without missing a beat.

  • Switching to a New Device
  • As you prepare to migrate to a new mobile, there's always a risk of leaving important messages or data behind. A proper data recovery ensures that all your chats, contacts, and files transfer smoothly.

  • Cybersecurity Threats
  • From viruses and malware to hacking attempts, a lot of factors can sometimes corrupt or delete WhatsApp Business data. Recovering your information not only restores lost content but also strengthens your business continuity.

Part 2. How To Recover WhatsApp Business Data Without Backup

Finding yourself without a backup can feel like hitting a dead end, but there's no need to panic. Even if you haven't saved your WhatsApp Business messages anywhere, there are a lot of reliable solutions that can aid you. Instead of worrying about lost conversations or important files, you can take quick action with Dr.Fone - Data Recovery (Android) to get back to business in no time.

Designed with simplicity in mind, it helps users recover lost app content without needing any technical experience. It makes the entire process smooth by scanning your device deeply and bringing back what matters most. With Dr.Fone, you get a way that walks you through every step to make this task a breeze. It supports almost all Android devices and is capable of recovering messages, images, videos, and much more.

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Dr.Fone - Data Recovery (Android)

Recover whatsapp/contacts/messages/call history saved in Google Drive to your computer.

  • Recover Android data by scanning your Android phone & tablet directly.
  • Preview and selectively recover what you want from your Android phone & tablet.
  • Supports various file types, including WhatsApp, Messages & Contacts & Photos & Videos & Audio & Document.
  • Supports 6000+ Android Device Models & Various Android OS.
Available on: Windows
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Quick Tutorial on How To Recover WhatsApp Business Data Without Backup

It ensures your personal and business data stays protected throughout the recovery without any leaks. Follow these steps to successfully achieve the WhatsApp Business recovery without a hitch:

Step 1. Launch the Data Recovery Feature to Commence the Operation

Get started by running Dr.Fone on your system and heading to the "Toolbox" section to access "Data Recovery." Then, declare "Android" as the platform and hit "Recover WhatsApp Business Data" to proceed.

choose to recover whatsapp business data

Step 2. Follow the Instructions to Create a WhatsApp Business Backup

With the phone plugged in, press "Next" to let the program create a phone backup. Then, adhere to the provided instructions to create a WhatsApp Business `backup. When done, click "Next" on the screen and reinstall the app.

allow storage permissions

Step 3. Restore the Backup onto WhatsApp Business to Proceed

Following that, move to "Apps" in mobile settings to choose WhatsApp Business and select "Allow" for "Storage" in "Permissions." Now, open the app to log in via your phone number and tap "Restore" when prompted. Then, press "Next" when asked to let the program scan your mobile for lost content.

setup app and use restore button

Step 4. View and Recover the Lost Content You Want Back

As the software displays all recovered data like conversations, photos, videos, audio, and others, choose the one you want to retrieve. Finally, click "Recover" to pick the destination and hit "Export" to conclude the task.

tap recover and export button

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Part 3. How To Restore WhatsApp Business Data via Local Backup [Android]

While using a program is a great option, there are a few other choices in your arsenal. Sometimes, you can do WhatsApp Business data recovery using the backup already stored on your Android. Opting for this local backup lets you restore all your individual and group chats and media files, from photos and videos to voice messages.

It can even restore custom emojis or stickers and call logs. Using these steps is very helpful when you haven't uploaded anything to Google Drive but still have data saved directly on your phone:

Step 1. Get to the file manager app on your Android device and navigate to the "Android" directory. Here, opt for the "Media" folder and move to "com.whatsapp.w4b" to proceed.

access com whatsapp w4b from media

Step 2. Inside it, find and open the "WhatsApp Business" directory to access the "Databases" folder. Look for the backup file you want to restore, usually named in the format "msgstore-YYYY-MM-DD.db.crypt14."

get database from whatsapp business folder

Step 3. Moving forward, rename the chosen file to "msgstore.db.crypt14" to prepare it for restoration. Then, delete WhatsApp Business from your device and reinstall it from the Google Play Store.

choose one file and rename it

Step 4. Once installed, run it to agree to its terms and conditions and grant the required permissions. During the setup process, confirm your mobile number with the help of the verification code to log in.

agree with terms after reinstalling app

Step 5. Afterward, the app will detect the local backup file automatically and load it. Here, tap the "Restore" button when the prompt appears to recover your WhatsApp Business data from the local backup.

restore backup from google drive

Part 4. How To Restore WhatsApp Business Data Using Cloud Backup

Sometimes, relying on local backups might not be enough. That is especially the case for iOS users, where this function is not available. In such cases, using a cloud backup becomes the safest and easiest option. WhatsApp Business allows users to back up their data to Google Drive on Android and iCloud on iOS.

Using one of these lets you get back your all direct or group chats and media files like documents and audio files. Plus, all call logs, business profile information, and catalog, along with data from communities and your app settings. With just a few simple actions, you can learn how to recover WhatsApp Business chat in no time:

1. For Android

Step 1. Make sure the mobile phone on which you wish to restore the content is linked to the same Google account where the backup was created. Furthermore, take a look at the "Chat" settings of the app to confirm that there is a backup available.

how to see deleted messages on whatsapp business

Step 2. Following that, uninstall WhatsApp Business from your mobile via "Uninstall" after holding down its app icon. When done, proceed to get it back from the Play Store.

how to read deleted messages on whatsapp business

Step 3. As you move ahead, open the app to agree to its terms and conditions and grant all the permissions it asks for. Then, verify your registered business phone number with the help of the received code to complete the login.

how to recover deleted whatsapp business messages

Step 4. After verification, the app will automatically search for a backup link to your Google Drive. When prompted, tap the "Restore" button to begin recovering your chats and media.

how to recover deleted messages on whatsapp business

2. For iPhone

Step 1. Commence this task from the "Settings" app by selecting your Apple ID at the top of the page. Afterward, choose "iCloud" and ensure the toggle next to it is switched on.

how to retrieve deleted whatsapp messages on android without backup

Step 2. Next, scroll down to find "WhatsApp Business" under "Apps Using iCloud" and make sure its switch is enabled. Then, approach "Chat" settings within the WhatsApp Business and confirm when the last backup occurred.

how to see deleted messages on whatsapp business using icloud

Step 3. After verifying your backup, return to the home screen and press and hold the "WhatsApp Business" icon. From the pop-up menu, tap "Remove App" and choose "Delete App" before confirming it via "Delete."

how to read deleted messages on whatsapp business from iphone

Step 4. Then, proceed to install the app from the App Store and launch the app to agree to the terms. Following that, allow all necessary permissions and enter your mobile number.

steps on how to recover deleted whatsapp business messages

Step 5. Moving forward, utilize the verification code to confirm the login. Now, WhatsApp Business will locate and display the backup saved on iCloud. Finally, tap "Restore Chat History" when prompted to start the recovery and wait.

how to recover deleted messages on whatsapp business from history

Pro Tip: How To Use Notification History To Recover WhatsApp Business Data

At times, the simplest solutions can be the most effective ones to solve your dilemmas. It is especially true when you're in a pinch and don't have a backup ready. The notification history on your mobile can let you access at least a part of the lost chats if you are quick enough. Opt for the following steps for WhatsApp data recovery without backup for chats that were once displayed:

Step 1. On your Android mobile, open the Settings app and scroll down to opt for the "Notifications" tab. Within this "Notifications" section, locate and select the "Advanced Settings" option to proceed.

enter advanced notification settings

Step 2. Here, access the "Notification History" section on your phone to find a list of all recent alerts. Then, look for the WhatsApp Business messages on your screen to find the ones you are looking for.

get notification history for recent chats

Conclusion

No matter how careful one is, losing important WhatsApp Business data can happen to anyone. Possible reasons range from accidental taps to switching to a new phone. However, there are reliable ways to get your information back, even without a backup. From local file recovery to cloud-based options and even notification history, every method has its own value, depending on the situation.

Among all these, using a dedicated recovery tool makes the WhatsApp Business data recovery process faster and easier. That's where Dr.Fone - Data Recovery (Android) truly stands out. With its powerful scanning abilities and proven success, it's a smart choice for business owners.

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FAQs

The WhatsApp Business API allows integration with various CRM systems with ease. It basically enables businesses to manage customer interactions more efficiently. This integration helps track conversations and maintain customer records effortlessly. Remember that the API has a pay-per-message model, unlike the mobile app.
You can easily do that as long as you meet the specified requirements. To verify your business, you need to complete the Facebook Business verification process. Once verified, you can apply for the WhatsApp Business API and request the green checkmark badge to signify a verified business account.
For most businesses, providing custom replies to every query can be a hassle. Message Templates are pre-approved messages that companies can use to initiate conversations with customers. They are useful for sending notifications like appointment reminders, shipping updates, or payment confirmations.

Julia Becker

staff Editor

WhatsApp Manage

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